Gucci Client Advisor

2 weeks ago

Mumbai, India Groupe Kering Full time

Summary

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail Selling:
Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles, product characteristics and trends.

Sub-Job Family Description - Sales Assistant:
Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

**Job Description**:
Role Mission

If you are a Dream-maker, this is the place for you.

Together, we’ll create the real fabric of Gucci.

A community of people united by the same passion: breaking new ground in the fashion world and beyond

The Gucci Client Advisor is responsible for providing our customers with exceptional service by meeting their individual needs and expectations, as well as serving as a "Gucci Ambassador" by promoting the philosophy and values of the brand. Passion for the brand is conveyed through creating a branded, luxury client experience.

Key Accountabilities
- Consistently achieve or exceed monthly and seasonal individual and store sales goals, enhancing and developing the business;
- Provide an exceptional customer service experience by exceeding their expectations, demonstrating an excellent knowledge of the products as well as Gucci history and heritage in accordance with the Gucci selling ceremony;
- Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales;
- Capture meaningful customer data according to the Company tools (CRM), for the purposes of connecting with the client, building relationships and personalizing future client development opportunities;
- Maintain an active, accurate, neat and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests;
- Ability to discuss with clients and give advice on general trends in the fashion world and developments in the luxury market, showing passion for fashion and luxury products;
- Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment;
- Maintain security standards within the store to ensure safety of customers, colleagues and merchandise;
- Contribute to upholding the visual display of all products in accordance with Gucci visual standards;
- Contribute to the daily operations of the store, by maintaining a neat and organized understock and stock room;
- Adhere to Gucci Image standards and guidelines;
- Follow all company policies and procedures.

**Requirements**:

- 3+ years of luxury fashion sales experience preferably in a similar role or customer service setting;
- Proven ability to drive and exceed individual and store results;
- Proven ability to build lasting relationships with customers and colleagues;
- Excellent communicate skills, both oral and written, and the ability to handle multiple tasks simultaneously;
- Strong organization and follow-up skills are essential;
- Accuracy and attention to detail needed;
- Ability to work in a fast moving and dynamic environment;
- High flexibility and ability to adapt to different customers;
- Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays.

Job Type

Regular

Start Date

2023-11-30

Schedule

Full time

Organization

Luxury Goods Retail Pvt. Ltd.

  • GUCCI Client Advisor

    2 weeks ago

    mumbai, India Luxury Goods Retail Pvt. Ltd. Full time

    Description Role Mission If you are a Dream-maker, this is the place for you. Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond The Gucci Client Advisor is responsible for providing our customers with exceptional service by meeting...

  • GUCCI Client Advisor

    3 weeks ago

    Mumbai, India Luxury Goods Retail Pvt. Ltd. Full time

    Description Role Mission If you are a Dream-maker, this is the place for you. Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond The Gucci Client Advisor is responsible for providing our customers with exceptional service by meeting their...

  • Gucci Retail Intern

    3 weeks ago

    Mumbai, India Luxury Goods Retail Pvt. Ltd. Full time

    Description Role Mission If you are a Dream-maker, this is the place for you. Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond The Gucci Retail Internship will provide prospective interns an opportunity to get exposure to various aspects of...

  • PR Intern

    2 weeks ago

    mumbai, India Gucci Full time

    Job Details Job Family Group Description - Communication & Marketing: Gathers jobs relating to all areas of communication for every audience and channel. Conveys the image and identity of the brand. Job Family Description -PR & Events: Brings our luxury products onto the stage. Builds a solid reputation for our brands through event organisation, press...

  • India Client Advisor

    3 weeks ago

    Mumbai, Maharashtra, India Amplifon Group Full time

    **Job Purpose**:Client Advisor / Customer Service Officer(CSO) is an individual contributor who plays a very critical and important role into Business. All the necessary training and support will be provided to adhere above mentioned roles and responsibilities. **Job Specification**: **Front Desk Maintenance**: - Handle customers at the front desk. If...

  • Equity Advisor

    6 days ago

    Mumbai, India Zeal Hind Groups Full time

    JOB DESCRIPTION SUMMARY Job Title: PCG Advisor Key Responsibilities: - Advising Super HNI clients on Equity, Derivatives, currency & commodity Markets. - Individually handling clients with the book size of 25 lacs & above. - Creation of revenue & Activation of clients through effective Advisory. - Cross selling of other products like Mutual fund, PMS,...

  • Equity Advisor

    3 days ago

    Mumbai, India Acme Services Full time

    **Job Description for Equity Advisor**: As an Equity Advisor, you will be responsible for providing expert advice and guidance on equity investments to clients, which may include individual investors, institutional investors, and financial advisors. Your role will involve conducting thorough research and analysis of equity markets, monitoring trends, and...

  • Commodity Advisor

    5 days ago

    Mumbai, India acme services Full time

    designation : Commodity Advisor Ø Advising Clients for Commodities and Currency products. Ø Punching orders on behalf of clients after their consent. Ø Generating Brokerage. Ø Passing on research calls and engaging clients to trade. Ø Activating clients for Commodities. Ø Handling important clients and servicing them **Job Types**: Full-time,...

  • Stock Trade Advisor

    8 hours ago

    Mumbai, India Sure4job Manpower Solutions Full time

    **Dealer / Trade Advisors** - These are individuals who are experienced in the stock markets and have requisite skills for acquiring big ticket clients and advise them on their decisions on the stock market & execute client trade on the terminal (Acquisition & Dealing). - Person should be NISM certified, Graduate and must have experience trading on the...

  • Commodity Advisor

    5 days ago

    Mumbai, India acme services Full time

    designation : Commodity Advisor Ø Advising Clients for Commodities and Currency products. Ø Punching orders on behalf of clients after their consent. Ø Generating Brokerage. Ø Passing on research calls and engaging clients to trade. Ø Activating clients for Commodities. Ø Handling important clients and servicing them **Job Types**: Full-time,...

  • Commodity Advisor

    3 days ago

    Mumbai, India Acme Services Full time

    **Job Description for Commodity Advisor**: **Responsibilities**: - Provide expert advice and guidance to clients on commodity trading strategies and investment opportunities. - Conduct thorough research and analysis of commodities markets, including supply and demand factors, price trends, and geopolitical influences. - Monitor and interpret market news,...

  • SAINT LAURENT Client Advisor

    3 weeks ago

    Mumbai, India RW RETAIL PRIVATE LIMITED Full time

    Description PURPOSE OF THE POSITION:  A Client Advisor contribute actively to the store sales and key indicators achievement. They are providing a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. They also support the management team and colleagues while consistently upholding our Maison values,...

  • SAINT LAURENT Client Advisor

    2 weeks ago

    mumbai, India RW RETAIL PRIVATE LIMITED Full time

    Description PURPOSE OF THE POSITION:  A Client Advisor contribute actively to the store sales and key indicators achievement. They are providing a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. They also support the management team and colleagues while consistently upholding our Maison...

  • Nri Advisor

    8 hours ago

    Mumbai, India Acme Services Full time

    Job Roles - Advising NRI and ultra HNI clients on currency & commodity Markets. - Individually handling clients with the book size of 25 lacs & above. - Creation of revenue & Activation of clients through effective Advisory. - Handling Queries & complaints of client's & solving it within TAT. - Acquiring new clients & retaining the old clients by periodic...

  • Coordinator, Client Service

    2 weeks ago

    Mumbai, India Guidepoint Full time

    :  Our Mumbai office is seeking a Coordinator to join our Client Service team. The Client Service team is the backbone of Guidepoint’s success. The team is responsible for efficiently delivering Guidepoint’s services to our clients around the world. We work to understand each client’s unique business questions and help them gain critical insights to...

  • Front Desk Receptionist

    6 days ago

    Mumbai, India NEET ADVISOR PVT. LTD. Full time

    **FRONT DESK RECEPTIONIST** required in one of the leading career counselling company named as "**NEET ADVISOR PRIVATE LIMITED**" **Job Functions**: - Career Counselling, Public speaking **AGE CRITERIA**: - **21- 30 YEARS** **FRESHERS ARE WELCOMED** **JOB REQUIREMENT**: - Proficiency In Microsoft Office Suite. - Maintaining Clients Records. -...

  • Front Desk Receptionist

    7 days ago

    Mumbai, India NEET ADVISOR PVT. LTD. Full time

    **FRONT DESK RECEPTIONIST** required in one of the leading career counselling company named as "**NEET ADVISOR PRIVATE LIMITED**" **Job Functions**: - Career Counselling, Public speaking **AGE CRITERIA**: - **21- 30 YEARS** **FRESHERS ARE WELCOMED** **JOB REQUIREMENT**: - Proficiency In Microsoft Office Suite. - Maintaining Clients Records. -...

  • Front Desk Receptionist

    6 days ago

    Mumbai, India NEET ADVISOR PVT. LTD. Full time

    **FRONT DESK RECEPTIONIST** required in one of the leading career counselling company named as "**NEET ADVISOR PRIVATE LIMITED**" **Job Functions**: - Career Counselling, Public speaking **AGE CRITERIA**: - **21- 30 YEARS** **FRESHERS ARE WELCOMED** **JOB REQUIREMENT**: - Proficiency In Microsoft Office Suite. - Maintaining Clients Records. -...

  • Front Desk Receptionist

    3 days ago

    Mumbai, India NEET ADVISOR PVT. LTD. Full time

    **FRONT DESK RECEPTIONIST** required in one of the leading career counselling company named as "**NEET ADVISOR PRIVATE LIMITED**" **Job Functions**: - Career Counselling, Public speaking **AGE CRITERIA**: - **21- 30 YEARS** **FRESHERS ARE WELCOMED** **JOB REQUIREMENT**: - Proficiency In Microsoft Office Suite. - Maintaining Clients Records. -...

  • Front Desk Receptionist

    3 days ago

    Mumbai, India NEET ADVISOR PVT. LTD. Full time

    **FRONT DESK RECEPTIONIST** required in one of the leading career counselling company named as "**NEET ADVISOR PRIVATE LIMITED**" **Job Functions**: - Career Counselling, Public speaking **AGE CRITERIA**: - **21- 30 YEARS** **FRESHERS ARE WELCOMED** **JOB REQUIREMENT**: - Proficiency In Microsoft Office Suite. - Maintaining Clients Records. -...