Inside Sales Executive

6 months ago


Gurgaon, India VenueMonk Full time

We’re looking for an ambitious and energetic graduate/experienced person to join our talented team of Customer Service Experts. You’ll play a key role in keeping our most important customers happy and helping to take VenueMonk to the next level.

**Responsibilities**

The role is varied, and you will be expected to provide direction on identifying your own priorities, but initial responsibilities will include:

- Actively manage business bookings, record denials, make network referrals.
- Understand the customer’s requirements and communicate them well to the venues accordingly.
- To be in constant touch with the vendors as well customers during events to understand the requirements and provide assistance in order to maintain a clear communication and a better customer experience.
- Updating and maintaining the CRM system to ensure accurate and up to date information.
- Regularly communicating our re-engagement strategies to these customers, such as: upcoming events, showcases, discounts, and rewards
- Ability to solve problems and contribute ideas to improve service for customers

**Requirements**:

- Fluent in English and Hindi (IMPORTANT)
- Comfortable with Microsoft Office (Word, Excel & PowerPoint)
- Preferably owns a laptop
- Comfortable working 6 days a week
- Event planning experience is a plus
- Ability to take ownership and achieve targets under pressure

**Compensation**:
As per Company norms

How to Apply:
**Salary**: ₹240,000.00 - ₹300,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Shift:

- Day shift

Ability to commute/relocate:

- Gurgaon - 122003, Haryana: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)


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