Front Office Trainee

2 weeks ago


Kochi Kerala, India Niko Hotels Full time

As a Front Office Trainee, you will be an integral part of our hotel's guest services team, gaining hands-on experience in various aspects of front office operations. This role offers a dynamic opportunity to develop your skills in customer service, communication, and organizational abilities within a fast-paced hospitality environment.

Key Responsibilities:

- **Guest Reception and Check-in**:

- Welcome guests warmly upon arrival and ensure a smooth check-in process.
- Provide information about hotel services, amenities, and local attractions.
- Address guest inquiries, requests, and concerns promptly and courteously.
- **Reservation Management**:

- Assist in managing reservations, including booking, cancellations, and modifications.
- Ensure accuracy of guest information and reservation details in the system.
- Coordinate with other departments to fulfill special requests and preferences.
- **Cash Handling and Billing**:

- Handle cash, credit card transactions, and billing accurately and securely.
- Maintain proper cash handling procedures and reconcile transactions at the end of shift.
- Provide guests with receipts and assist with any billing inquiries or discrepancies.
- **Telephone and Communication**:

- Answer incoming calls promptly and professionally, directing them to the appropriate department or individual.
- Take messages accurately and relay them promptly to the intended recipient.
- **Front Office Administration**:

- Assist with administrative tasks such as filing, data entry, and preparing reports.
- Maintain cleanliness and organization of the front desk area and lobby.
- Collaborate with other team members to ensure efficient operations and guest satisfaction.
- **Problem Resolution and Guest Satisfaction**:

- Address guest complaints or issues promptly and escalate as necessary to ensure resolution.
- Strive to exceed guest expectations by providing personalized service and anticipating their needs.
- Solicit feedback from guests to continually improve service quality and guest satisfaction.
- **Training and Development**:

- Participate actively in training sessions and workshops to enhance your skills and knowledge.
- Learn and adhere to hotel policies, procedures, and standards.
- Seek opportunities for growth and development within the hospitality industry.

Qualifications:

- High school diploma or equivalent; hospitality or related field preferred.
- Excellent communication and interpersonal skills.
- Strong customer service orientation with a friendly and professional demeanor.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Proficiency in basic computer skills and familiarity with hotel management systems
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- Willingness to learn and adapt to new challenges and responsibilities.

**Job Types**: Full-time, Fresher

**Salary**: ₹8,000.00 - ₹10,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Paid sick time

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift
- Weekend availability

Supplemental pay types:

- Performance bonus

**Education**:

- Diploma (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person


  • Front Office Trainee

    7 hours ago


    Kochi, Kerala, India Caliber Hospitality Solutions Pvt Ltd, Kerala India Full time

    Argent vacancy for front office trainee food and accommodation provided location : All over Kerala Attractive salary provided Qualification : +2 Above Pay: ₹7,500.00 - ₹8,000.00 per month **Benefits**: - Food provided Schedule: - Rotational shift **Education**: - Bachelor's (preferred) **Experience**: - total work: 1 year...

  • Front Office Trainee

    4 weeks ago


    Kochi, India NUCLEUS HOTELS AND RESORTS LLP Full time

    front office trainee 3 staff need **Job Types**: Full-time, Fresher **Benefits**: - Food provided **Speak with the employer** +91 7559051100


  • Kochi, India AWAY HOLIDAYS LLP Full time

    front office trainee - 4 Staff vacancy available **Job Types**: Full-time, Fresher Ability to commute/relocate: - Kochi, Kerala: Reliably commute or planning to relocate before starting work (required) **Education**: - Diploma (preferred) **Experience**: - total work: 1 year (preferred) **Language**: - Hindi (preferred) - English...

  • Front Office

    4 days ago


    Kochi, Kerala, India AEC Studies Pvt. Ltd. Full time

    We are currently seeking a highly motivated and reliable individual to join our team as a Front Office in our educational institution. As a front office staff member, you will play a crucial role in ensuring the smooth functioning of our institution by providing excellent customer service to students, parents, and staff. **Responsibilities** - Greeting and...

  • Front Office

    3 days ago


    Kochi, Kerala, India AEC Studies Pvt. Ltd. Full time

    As a Front Office staff, you will be responsible for managing the day-to-day operations of the front desk, ensuring a positive experience for students, parents, and staff. You will be the first point of contact for anyone entering the institution and will handle inquiries, provide information, and direct visitors appropriately. This position requires a...

  • Trainee

    3 days ago


    Kochi, Kerala, India TRINITY INTERNATIONAL STUDY ABROAD AND ACADEMY Full time

    Overview: We are seeking a motivated Trainee to join our team. As a Trainee, you will have the opportunity to learn and develop new skills in a supportive and dynamic work environment. This is a paid position that offers valuable hands-on experience and the potential for growth within our organization. **Responsibilities**: - Assist with various tasks and...

  • Marketing Trainee

    5 days ago


    Kochi, Kerala, India Dhathri Ayurveda Pvt. Ltd. Full time

    Hiring Marketing Trainee Assist Marketing Manager day to day activities in office Preferred MBA Marketing Fresher **Job Types**: Full-time, Fresher **Salary**: ₹12,000.00 - ₹20,000.00 per month Schedule: - Morning shift


  • Kochi, Kerala, India Hotel Crystal Plaza Full time

    We’re seeking a skilled and friendly Front Office Executive to join our team at Hotel Crystal Plaza. You will manage the reception or front desk at our Hotel. Thus, as the first point of contact for our customers and visitors, you will play a critical role in creating a welcoming environment and providing excellent customer service. **Your role** -...


  • Kochi, Kerala, India SCM Hub International Business School Full time

    **Job Title**: Front Office/Receptionist **Company**:SCM Hub **Location**: Koyenco Techpark, KEPIP, Infopark, Kakkanad, Kochi, Kerala 682042 **Responsibilities**: - Greet visitors and clients in a friendly and professional manner.Answer, screen, and forward incoming calls promptly and efficiently. - Manage the reception area, ensuring cleanliness and...


  • Kochi, Kerala, India HUGCARE HEALTH PVT LTD Full time

    **Job brief** We are looking for a pleasant **Front Desk Representative **to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. The goal is to make guests and visitors feel comfortable and valued while on our...


  • Kochi, Kerala, India Affable Management Services Full time

    **Designation: Admin cum Front Office Executive** Job Role: Admin + Front office+ HR + secretarial ( hardly 10%). Responsibilities: Office documents custodian, payments, Petty cash, visitors, attendance, payroll etc. Need Trustworthy person for long term **Graduate with similar experience in SME will be apt.** **Salary**: 25-30k Pay: ₹25,000.00 -...


  • Kochi, Kerala, India Muthoot Motors Cochin Full time

    Manage Front Desk & all its activities such handling telephonic inquiries, welcoming the customer,handling visitors. Ensure to follow all the front office standard operating procedures & policies. Maintaining Files & Records. Should have Basic Computer knowledge. Positive Attitude Qualification: Diploma / Graduation Experience : Min 6 months experience,...


  • Kochi, Kerala, India Excalibre-The Placement People Full time

    **Looking for a female "Front Office Receptionist" in a Skin Care Clinic at Kochi.** Location : Kochi Salary : 18,000- 20,000 per month Qualification : Graduation Experience : 2- 3 years Pay: ₹18,000.00 - ₹20,000.00 per month **Experience**: - Front Office Receptionist: 3 years (preferred) Work Location: In person Application Deadline:...


  • Kochi, Kerala, India Kent Baywatch Suites Full time

    **Responsibilities** - Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) - Greet and welcome guests - Answer questions and address complaints - Answer all incoming calls and redirect them or keep messages - Receive letters, packages etc. and distribute them - Prepare outgoing mail by drafting correspondence, securing...


  • Kochi, Kerala, India MAGJ HOSPITAL Full time

    **Name of the Position : Front Office Executive** **Qualification : Graduation** **Experience : 1-2 years in Hospital is Mandatory** **Salary : Best in Industry** **Salary**: ₹12,000.00 - ₹18,000.00 per month **Benefits**: - Health insurance Schedule: - Rotational shift **Education**: - Bachelor's (required) **Experience**: - Hospital...


  • Kochi, Kerala, India HRBRO PLACEMENT SERVICES Full time

    Proven work experience as a receptionist or similar role. - Proficiency in Microsoft Office Suite. - Hands-on experience with office equipment. - Professional attitude and appearance. - Solid written and verbal communication skills. - Ability to be resourceful and proactive when issues arise. - Excellent organizational skills. - Multitasking and...


  • Kochi, Kerala, India Global HR Solutions Full time

    **Front office executive** **Experience / Fresher** **Salary - 11000+ESI,PF** **Location - Vyttila, Kochi** **Contact 9142614680** Pay: ₹11,000.00 - ₹12,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus **Education**: - Bachelor's (preferred) **Experience**: - total work: 1...


  • Kochi, Kerala, India Sapphire Club Hotels Full time

    Front office in charge check check out **Job Type**: Permanent Pay: ₹10,000.00 - ₹13,000.00 per month **Benefits**: - Food provided Schedule: - Rotational shift Supplemental pay types: - Yearly bonus Ability to commute/relocate: - Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required) **Education**: -...


  • Kochi, Kerala, India Western interiors and marine contractors Full time

    Front office executive who can handle reception duties ,attend calls,documentation,book tickets and can do digital marketing. **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Paid sick time Schedule: - Day shift **Experience**: - Microsoft Office: 2 years (preferred) - total work: 1 year (preferred) Work Location: In person **Speak...


  • Kochi, Kerala, India AD HOUSE Full time

    We are looking for a Front Office Assistant enthusiastic professional, passionate about advertising, to work with us. **Responsibilities**: Responsible for brand planning and brand management. Maintain client business relationships Understand client briefs and deliver effectively Be the lead on the account by having in-depth domain...