Butler
1 month ago
Key
**Responsibilities**:
- Meet guests when they arrive and getting them settled in their rooms
- Anticipate guests’ needs by learning their preferences, allergies, dislikes, etc.
- Have a thorough understanding of all spirits and specialty foods in stock
- Assess and restock wine and spirit collections as necessary
- Serve meals and pour drinks for guests
- Communicate with housekeeping to ensure rooms are cleaned at the most convenient time for guests
- Run errands for guests when necessary
- Ensure guests’ rooms are clean and tidy up when necessary
- Recommend and arrange amenities for guests
- See guests off when they check out
- Keep up-to-date on all hotel policies on safety and hygiene
Qualification:
- Bachelors in Hospitality
Experience:
- 0-4 years
Perks:
- Accommodation on sharing basis and Meals on duty, 30 days leave in a year.
Team will come on a Two-year contract renewable after performance appraisal every two years.
- Assist in creating a warm and welcoming environment for our guests - Ensure that guests are seated and provided with menus promptly
- Ensure that all guests’ requests and queries are responded to promptly and effectively and an exceptional service is delivered to guests at all times
- Familiarise yourself with the menu and as much information about the food and beverage offering available in order to answer any questions guests may have
- Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately
- Ensure an efficient and safe delivery of all food and beverage orders in line with guest expectations ensuring an exceptional level of service is maintained at all times
- Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely manner
- Ensure the guest areas are clean and well presented at all times and assist with cleaning and housekeeping duties as required
- Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times and ensure that any guest complaints and comments are reported to management
- Ensure all cash, charge, float and till procedures are carried out in line with agreed procedures
- Prepare all back of house service points.
- Assist in the set up and preparation, and provide service duties for functions as required
- Ensure that all front of house and guest areas are well maintained at all times
- Any other duties as directed by the Restaurant & Bar Manager or other member of the management team
Key Requirements for the Role:
- Experience of working in a similar role and/or environment (preferably in a high end restaurant within the hotel, leisure or hospitality industry would be a distinct advantage)
- Basic Food Hygiene Certificate (desirable)
- Accurate and efficient cash handling skills
- High standard of personal presentation
**Job Types**: Full-time, Fresher
**Salary**: ₹12,000.00 - ₹18,000.00 per month
**Benefits**:
- Flexible schedule
- Food provided
Schedule:
- Day shift
- Fixed shift
**Experience**:
- total work: 1 year (required)
Work Location: In person
**Speak with the employer**
+91 9897773157
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