Villa Host
2 weeks ago
**JOB Description**
** Full concierge service by helping & advising guests with making reservations for activities, attractions & recommended restaurants.**
** Carry out pre-holiday guest phone calls to help plan and prepare and ensure the holiday is tailored made**
** Maintain and develop good relations with all existing or new suppliers, contractors.**
** Help plan the smooth transfer of guests to and from the airport**
** Complete, accurately and efficiently, all paperwork and administrative duties as and when necessary to ensure effective running of the villas and meet health and safety standards.**
** Deal with guest problems effectively and efficiently**
** Regular updating of guest logs - communicating information to the Resort Manager**
** Ensure effective communication in resort including the attendance at and participation in resort team meetings**
** Provide full hosting service**
** Purchase and manage required stock, including all villa beverages & cleaning products**
**Abilities and expectations**
** Ability to lead by example**
** Excellent numeric, administrative, and organisational skills**
** Have an outstanding eye for detail**
** Outstanding work ethic**
** Ability to work independently or in a team**
** Excellent guest relations and interpersonal skills**
** Good self-motivation**
** Organised, highly flexible and pro-active**
** Professional and can-do attitude**
** Excellent time keeping and reliability**
** Forward thinking and planning**
** Ability to remain calm, patient, diplomatic and tactful under pressure**
** Work experience in Villa, Private Bungalows, Yacht, Cruise ship, Hotel and Resorts.**
**Qualifications**
** You may possess a strong operations background, including both Food & Beverage and Rooms Division**
** Basic academics - including maths, English and IT.**
** Fluency in English/Hindi (desirable)**
** Hospitality degree desirable)**
** Management degree or similar (desirable)**
**Job Types**: Full-time, Regular / Permanent, Fresher, Contractual / Temporary
Contract length: 12 months
Pay: ₹15,286.00 - ₹22,307.08 per month
**Benefits**:
- Food provided
Schedule:
- Day shift
- Evening shift
- Flexible shift
- Rotational shift
Supplemental pay types:
- Performance bonus
