Call Centre Supervisor
2 months ago
We are looking for a qualified Customer Support Supervisor to manage a team of representatives who will offer excellent customer service and after-sales support. You can able to manages and oversees a team of call center agents. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.
To be successful as a customer support supervisor, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. Should have a proficiency with the English language. An outstanding customer support supervisor should possess a proven track record of successful customer service and management skills.
Age : 30-45 required
**Salary**: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Night shift
- Rotational shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Language**:
- English (required)
- Hindi (required)
**Speak with the employer**
+91 9514145999
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