Solution Process Expert

1 month ago

Mumbai, India Mondelēz International Full time

**Job Description**:
**Are You Ready to Make It Happen at Mondelēz International?**

**Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.**

**How you will contribute**

You will ensure that delivered services are optimized to meet business demands and the service operations strategy, plan, measure, report and communicate service improvement initiatives, and serve as a consultant on issues and resolutions. You will also recommend actions that can be taken to optimize investments and benefits and to mitigate risks. This role will require you to identify suppliers, evaluate them, on-board new vendors, establish and run vendor governance; collaborate with management and follow-up on requisitions, purchase orders, invoices, and payments; work with project resources to provide design collateral and to configure software components so they are aligned with security policy and governance; and ensure adherence to development and configuration standards and processes.

**What you will bring**

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

- Working collaboratively with multiple vendors
- Leading complex projects - project management
- Stakeholder management and influencing skills
- Managing infrastructure services delivery, support and excellence
- Working in global IT function with regional or global responsibilities in an environment like Mondelēz International
- Working with IT outsourcing providers using frameworks such as the IT Infrastructure Library
- Working with internal and external teams and leading when necessary

**More about this role**

**What you need to know about this position**:
**This role is the Solution process expert for Pay (STP) in the transformation team for Pay under Supplier Experience Tower. The individual in this role will be the process and system expert in this area and will be responsible for launching projects and understanding and clarifying requirements. The SPE will be responsible for having a globally streamlined Pay process in STP area and for ensuring all projects in their area are on track and delivering the benefits. The role will also own the understanding the overall picture and the returns are monitored closely post Go live. The person is also expected to have external sensing of the latest in the market and see how Mondelez would be able to be in line with the same**:
**What extra ingredients you will bring**:

- Business acumen
- Project Management
- Deep SAP Functional experience in SAP Accounts Payable/SAP Finance/SAP MM modules
- Accounts Payable Experience/ STP process experience/ STP systems experience
- Mergers & Acquisitions management
- Drive for Results
- Problem Solving
- Conceptual and analytical skills
- Industry benchmarking
- Good knowledge of business process and related technology solutions within the specific area of sub-tower.
- Translation of business questions and requirements into technology-based solution
- Strong focus in building cost effective innovations in solutions with emerging technology trends
- Experience of agile approach and hands on technology trials

**Job specific requirements**:

- Managing and delivering STP Projects/initiatives using New DIAL and leverage ADF. Manage KPI's such as ontime delivery with cost management and quality management.
- Manage requirements from various countries/regions which need to be understood from all different angles like legal/tax/compliance angles apart from the relevance of the same to see whether it is a legitimate one
- Own the relationship with the external vendors for Pay, this also includes quality assurance with MDLZ & External partners throughout the year.
- Monitor critical KPIs and do relevant course corrections.
- Partners with Towers and business stakeholders to understands the business requirements for implementation of STP projects/enhancements and translate them into technical requirements and design the same independently.
- This role has a close connect with MDS Ops organization. It is expected that there will be key stakeholder management within the MDS Ops Organization as a part of this role.
- Will liaise closely with the SDE's and will be involved early from the solutioning phase.
- Coordinates and aligns the plan & deliverables with cross-functional dependencies with examples of master data (MDM), manufacturing, service operations etc.
- Accountable for best practice deployment with Enterprise architects, ensuring that new solution is cost optimized and easy to maintain
- Support non-discretionary projects leveraging an external partner strategy.
- Provides project planning and inputs to estimates to develop, implement and roll out of pilot and commercialized
- Leverage ADF smartly and have ability to manage key resources.
- Should have exposure to M&A and there would be a critical role to be played in this area
- Manage new initiatives that would be launched on time-to-time basis in the Pay area an

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