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Stakeholder Experience Team

2 months ago

Thiruvananthapuram, India ICT Academy Full time

**Job Information**:
Industry
- Education

City
- Thiruvananthapuram

State/Province
- Kerala

Country
- India

Zip/Postal Code
- 695582

**About us**:
ICT Academy of Kerala is a social enterprise created in a Public Private Partnership model (PPP) for imparting ICT skills to the youths of Kerala and improve their employability opportunities in the industry. The company is supported by Govt. of India, partnered by Govt. of Kerala and the IT industry.
- To develop and manage stakeholder engagement and communication strategies and initiatives that promote the organization's work, deliver engaging messages, help secure partnerships, and enhance stakeholder relationships.
- A high level of engagement and awareness of business activities.
- Connect with stakeholders by the means of voice, mail, and message.
- Utilize inbound and outbound telephone calls to persuade stakeholders to purchase our services.
- Generate leads for outside sales teams, manage customer accounts, and promptly resolve customer complaints.
- The ability to follow scripts.
- Effective communication skills.
- Exceptional stakeholder service skills.

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