Bpo -voice Processor

6 months ago


Kochi, India MAVEX MENTR Full time

**Job description**
- **MAVEX MENTR**_: We are the Educational Consultant, a world-class provider of domestic and international educational services. We are looking for a BPO Voice processor position.

**Description**:

- Manage incoming and outgoing calls promptly.
- Priority concerns should be identified and escalated, and database logs of all interactions should be kept.
- Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives.
- Attend client meetings, trainings, and briefings frequently.

**Requirements**:

- 12th/Bachelors preferable
- Strong written and verbal communication abilities in English
- 1+ years of experience in a related field or a fresher

**Job Types**: Full-time, Permanent

**Salary**: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Kochi, Kerala (required)

Ability to Relocate:

- Kochi, Kerala: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 7902237000


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