Bpo -voice Processor
6 months ago
**Job description**
- **MAVEX MENTR**_: We are the Educational Consultant, a world-class provider of domestic and international educational services. We are looking for a BPO Voice processor position.
**Description**:
- Manage incoming and outgoing calls promptly.
- Priority concerns should be identified and escalated, and database logs of all interactions should be kept.
- Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives.
- Attend client meetings, trainings, and briefings frequently.
**Requirements**:
- 12th/Bachelors preferable
- Strong written and verbal communication abilities in English
- 1+ years of experience in a related field or a fresher
**Job Types**: Full-time, Permanent
**Salary**: ₹10,000.00 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Commission pay
- Overtime pay
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
Ability to Commute:
- Kochi, Kerala (required)
Ability to Relocate:
- Kochi, Kerala: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 7902237000
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