Life Bps Technology Actuaries

6 months ago

Noida Uttar Pradesh, India DXC Technology Full time

**Essential Job Functions**:

- Analyze business processes and assist in identifying areas for improvement to enhance customer and client experience.
- Provide support in process improvement initiatives under the guidance of senior team members.
- Collect and analyze performance data to evaluate customer and client satisfaction.
- Collaborate with team members on project tasks to ensure successful execution.
- Document process changes and improvements for future reference.
- Communicate process-related insights and recommendations to stakeholders.
- Stay informed about industry trends related to customer experience.

**Basic Qualifications**:

- Bachelor's degree in a relevant field or equivalent combination of education and experience
- Typically, 3+ years of relevant work experience in industry, with a minimum of 1 year in a similar role
- Proven experience in business process services and data analysis
- Proficiencies in data manipulation and interpretation
- A continuous learner who stays abreast with industry knowledge and technology

**Other Qualifications**:

- Advanced degree in a relevant field a plus
- Relevant certifications (e.g., Microsoft Excel Specialist, Business Analytics Foundations) a plus

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