Executive-sales & Services

1 month ago

Kankurgachi Kolkata West Bengal, India Malabar Group Full time

Job Code

MGD2075

Designation

Executive-Sales & Services

Business Vertical

Malabar Gold & Diamonds

Job Summary

Sales and Customer
- Responsible to achieve the individual sales target and execute the company’s strategies to enhance the store’s profit.
- Greet and receive customers in a welcoming manner, engage with them to understand their requirements.
- Direct customers by escorting them to counters, introducing various products, and influencing customers’ buying decisions.
- Drive sales through the engagement of customers through suggestive selling by building their confidence.
- Conduct remote selling activities (sales through video calls, etc.) as and when requested by superiors in order to maximise customer reach.
- Perform priority selling in case of aged stock in order to minimize the same by keeping customer satisfaction intact.
- Perform cross selling/cross promotion to HNI Customers by introducing them to all product categories of Malabar Gold & Diamonds.
- Understand & handle queries and complaints of the customer and address them with the right solution.
- Provide excellent customer service, educate customers on benefits - Malabar Promises and product details (e.g., product name, features, making charge, stone charge, etc.) to ensure customer delight in each sale.
- Pack products in front of the CCTV camera for orders received through online channels in order to maintain security protocol.
- Receive customer returns after purchase and Old Gold by cross checking the terms and conditions and performing the necessary quality checks.
- Gather feedback from customers or prospects and share it with the Manager for business improvement.
- Ensure the accurate entry of customer details (e.g., name, address, date of birth, etc.,) after purchase to keep an accurate database of the customers.
- Check for accuracy of the product details, weight, invoice after the sale in order to provide the customer with the right product and its details.

Schemes
- Inform the customers on special offers and take steps to enroll maximum customers in various schemes.
- Support customers in the scheme opening process and help with customer purchase against scheme balance
- Create Advance customer profiles in the system and facilitate the enhancement of advances by the customers.

Customer Order Management
- Coordinate the order placement of customer orders to respective SCM/MBMG via OMS software in order to ensure on time delivery.

Stock
- Count & tally the stock on a daily basis and record the opening stock and closing stock in the section allotted.
- Transfer the stock to the locker daily and ensure that ornaments are handled with care.
- Report the sold stock to the section head for maintaining inventory; ensure timely stock replenishment.

Work area & Display
- Execute all visual merchandising guidelines with respect to display and presentation of products within the store and maintain the quality and freshness of the same
- Ensure safety of jewellery displayed to customers and communicate any abnormal incident promptly to the superiors.

Marketing
- Generate customer leads and increase customer footfall.
- Call & invite customers and leads to visit the Store especially during product exhibitions, promotional events/campaigns, etc.
- Support the in-store team in event management and product exhibitions in order to engage the target audience and proper delivery of the messaging of the event.
- Build awareness of the products and services provided by the competitors, update product knowledge, and inform superiors about the latest trends in the market.
- Assist in BTL marketing.

Internal process
- Adhere to the company grooming standards and exhibit professionalism in appearance, behaviour, and in interactions with customers and team members.
- Ensure adherence to the standard operating procedures and cost-effective practices undertaken in the store.
- Prepare reports of sales data and submit them to Senior Management as and when required.

People development
- Acquire knowledge in all sections of the store such as billing, cash, OMS, packing, etc.
- Continuously strive for self-development by actively seeking opportunities for growth.
- Ensure adherence to timelines for completion of the performance appraisal for self.
- Take overall responsibility for identification of training needs and completion of mandatory training programs/certifications for self.

Functional Area

Retail Sales

Location

Kankurgachi

State

WEST BENGAL

Country

INDIA

Educational Qualification

HIGHER SECONDARY EDUCATION

Age

30 years

Experience

2 to 3 Years

Salary Range

As per industry standard
**(INR)

  • Sales Advisor

    1 month ago

    Alambazar, Kolkata, West Bengal, India Sales & services Full time

    as a Sales executive and finance consultant **Benefits**: - Life insurance Supplemental pay types: - Bonus pay **Experience**: - total work: 1 year (preferred) **Location**: - Alambazar, Kolkata, West Bengal (preferred) Work Location: In person **Speak with the employer** +91 9836652093

  • Associate Trainee-sales

    4 weeks ago

    Kankurgachi, Kolkata, West Bengal, India Malabar Group Full time

    Job Code MGD2104 Designation Associate Trainee-Sales & Services Business Vertical Malabar Gold & Diamonds Job Summary Sales and Customer - Greet and receive customers in a welcoming manner and engage with them to understand their requirements. - Cater to customer requirements as per their need, by showcasing products to make the sale by influencing...

  • Sales Executive

    4 weeks ago

    Kolkata, West Bengal, India Computer Services Inc. Full time

    Position: B2C Sales Executive - Location: Near Bada Bazar - Requirements: 1. Bachelor's degree 2. Minimum 1 year of experience in B2C sales - Responsibilities: 1. Develop and implement sales strategies. 2. Build and maintain relationships with customers 3. Identify new sales opportunities and follow up on leads 4. Provide product knowledge and support to...

  • Sales Executive

    4 weeks ago

    Kolkata, West Bengal, India Nextgen Business Support Services (P) Ltd. Full time

    Become a vital part of our team as a Sales Executive, contributing to our sales efforts and client relationships. **Responsibilities**: - Need to make calls and convert the leads. - Assist senior sales staff with daily tasks. - Generate and qualify leads. - Engage with clients to understand their needs. - Help prepare and deliver sales presentations. -...

  • Sales Executive

    3 hours ago

    Kolkata, West Bengal, India ans management consulting services Full time

    **Sales Executive (Boutique)** Location - Kolkata- Having experience around 3 to 4 years of experience in Ladies garments sector only - Salary 18kpm - Age: Maximum 35 years Married) - Education: HS or Graduate (should speek hindi and English)- Ensuring high levels of customer satisfaction through excellent sales service - Maintaining outstanding store...

  • Area Sales Executive

    4 weeks ago

    Kolkata, West Bengal, India INTEGRATED SERVICES Full time

    We are looking for Area Sales Executive from Consumer Durable/Retail/ Industrial Sales industry for our reputed Client working in the domain of Safety Equipments. Qualification :Minimum Graduate with atleast 4-5 years experience in Sales and atleast 1 year experience of handling a Area within Kolkata or the adjoining Districts. **Job Types**: Full-time,...

  • Cyber Security Sales Executive

    1 month ago

    Kolkata, West Bengal, India PTS Consulting Services Full time

    **Job ID**: **JDTS00164**: Posted on: 2024-04-24 **Status**:Active **About Us**: We are PTS Consulting Services, an energetic forward-looking company that takes pride in partnering with our customers by providing holistic solutions around Process, Technology and Services. PTS Consulting Services has grown a lot over the past few years, expanding our reach...

  • Corporate/ B2B Sales- IT Hardware

    4 weeks ago

    Kolkata, India SRSG Broadcast (India) Pvt Ltd Full time

    Direct/Corporate sales/Enterprises Sales. - Product experience of IT Hardware - Servers, PC consumable etc. - Maintenance and expands customer base by counselling sales representative; building and maintaining rapport with key customers; identifying new opportunities - Acquisition of new clients. - Mapping the organization; Generating the new business -...

  • Tele Sales Executive

    4 weeks ago

    Kolkata, West Bengal, India Clirnet Services Full time

    Location: Saltlake Sec V, Kolkata Mode: Work from Office Summary: Roles and Responsibilities: 1. Conduct outbound calls to potential customers to introduce our products and services. 2. Qualify leads and identify customer needs through effective questioning and active listening. 3. Present and demonstrate product features and benefits to prospects. 4....

  • Service Executive

    4 weeks ago

    Kolkata, West Bengal, India Matrimony.com Full time

    TelemarketingEast Zone Required Experience - 0 - 2 Years - Posted On - 15 Nov 2023 Basic Section- New Job TitleNo. Of Openings- 6- BAND- Band 1- Grade- Level 1- Designation- Service Executive- Campus/Non CampusEmployment TypeRequisition Type- Replacement- Employee CategoryTAT- 45- Closing Date- 29 Nov 2023- Organisational- Company- Matrimony.Com- Business...

  • Sales Executive

    1 month ago

    Kolkata, West Bengal, India Seamus Management Services LLP Full time

    Job Location : Kolkata Position : Sales Executive Experience : 0 to 2 years Qualifications : B.Com Industry : Safety Industry Joining : As soon as possible Skills: **i) sale of Safety Products(PPE)** **ii) Good communication skill & goal oriented & can accept the challenges** **iii) Proficiency in English & local language** **iv) Good contact with...

  • Executive

    4 weeks ago

    Kolkata, West Bengal, India Tribune Engineering Sales And Services Full time

    Tribune Engineering looking to employ a dedicated and experienced executive to oversee our company projects and manage the company machine product.The executive responsibilities include ordering machine supplies, scheduling equipment maintenance as needed,team handling, attendance record and daily report. **Job Types**: Full-time, Permanent Pay:...

  • Sales Representative/customer Service

    1 month ago

    Kolkata, West Bengal, India GetRest Full time

    Job Title: Senior Sales and Customer Service Executive Location: Bhawanipore, Kolkata 700025 **Job Type**: Full-Time *About GetRest:* At GetRest, we're not just selling mattresses; we're offering a pathway to better sleep and health. We're seeking a Sales and Customer Support Executive to join our mission. *Job Description:* Your role will be crucial...

  • Two Wheeler Automobile Sales Executive

    2 months ago

    Kolkata, West Bengal, India Seamus Management Services LLP Full time

    Job Location : Howrah Position : Two Wheeler Automobile Sales Executive Experience : 3 year Qualifications : Graduate Industry : Automobile two wheeler **Working Days and Timings : Monday to Sunday(Thursday off)** **Joining : As soon as possible** Skills: Must be good in communications skills Must have experience in two or four wheeler sales Must be...

  • Sales Executive

    4 weeks ago

    Kolkata, West Bengal, India Chaque Jour HR Services Pvt. Ltd Full time

    #kolkata #telecom #corporatesales #b2b #enterprisesales *Job Opening for India's Largest Telecom Brand* *Interview Pattern: F2F* *Designation* : *Sales Executive*, Field Sales *Qualification:* *B.Sc Graduate or M.B.A. or B.Tech or Diploma Electronic* *Job Location*: *Required skill/ Experience *6 months -3 Year's experience in B2B sales / Telecom...

  • Inside Sales Executive

    1 month ago

    Kolkata, West Bengal, India edureify Full time

    Dear Applicants!!!... Greetings from **Edureify**... We are looking for talented & competitive **Inside Sales Executive **that thrives in a quick sales cycle environment. An inside sales executive will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making dozens of calls per...

  • Inside Sales Executive

    1 month ago

    Kolkata, West Bengal, India edureify Full time

    Dear Applicants!!!... Greetings from **Edureify**... We are looking for talented & competitive **Inside Sales Executive **that thrives in a quick sales cycle environment. An inside sales executive will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making dozens of calls per...

  • Client Service Executive

    4 weeks ago

    Kolkata, West Bengal, India Vidhikarya Legal Services LLP Full time

    **Key Role** - Understand the client requirement - Comprehend the requirement, document it properly and suggest client the services being offered - Coordinate with Client, Lawyer and Internal team to serve the client with the Legal service - Manage the end to end work of the client with the Lawyer **Skill Required** - Very good verbal communication skill (...

  • Sales Executive

    5 days ago

    Kolkata, West Bengal, India IndoAge Full time

    **Job description - Sales Executive** (Lead Generation projects, Websites Design & Development, Digital Marketing, Social Media Marketing, Branding, Marketing Consultancy) We are looking for a competitive Sales persons to help us scale our revenue and business too especially who has been there in that domain and has been a regular achieve. **Sales...

  • Sales Executive

    1 month ago

    Garden Reach, Kolkata, West Bengal, India Eminent Engineering Services Full time

    As a Sales Executive at our packaging materials manufacturing company, you will take on a leadership role in driving sales, providing guidance to the team on sales, and ensuring exceptional customer service. You will play a vital part in achieving sales targets, maintaining visual standards, and fostering a positive shopping experience for our...