Telecalling Officer
6 months ago
We are Hiring
Designation : Tele calling Officer
Salary : 11000 TH
Languages : Assamese / Oriya
Qualification : HS
Shifts : Day shift
Location : Kolkata (Near DLF Rajarhat)
WORK FROM OFFICE
**Responsibilities**:
Issue Resolution: Addressing customer problems, answering queries, and resolving issues promptly.
Information Provision: Providing information about products, services, policies, and procedures.
Order Processing: Assisting with order placement, tracking, and managing returns or exchanges.
Follow-ups: Contacting customers after a purchase or service interaction to ensure satisfaction and gather feedback.
Surveys: Conducting customer satisfaction surveys to gather insights and identify areas for improvement.
Promotions and Offers: Informing customers about new products, services, promotions, or special offers.
Appointment Reminders: Reminding customers of upcoming appointments, renewals, or other time-sensitive events.
**Job Types**: Full-time, Permanent, Fresher
**Salary**: Up to ₹11,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Rotational shift
Supplemental pay types:
- Yearly bonus
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 1 year (preferred)
- Sales: 1 year (preferred)
**Language**:
- Assamese (required)
- Odia (required)
Ability to Commute:
- Kolkata, West Bengal (required)
Ability to Relocate:
- Kolkata, West Bengal: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91
7200585283
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