Service Delivery Coordinator

2 weeks ago


Bengaluru, India DXC Technology Full time

**Essential Job Functions**
- Supports routine activities of a functional area or of department account leads to ensure that business solution objectives are met. Identifies areas which are not within established guidelines.
- Researches basic errors or issues. Assists in performing administrative responsibilities such as entering information into databases, producing simple statistical reports and presentations, and taking notes during meetings to document key activities. Verifies information and revises reports as appropriate.
- Enters information of account specific service problems and distributes prioritized work requests.
- Distributes communications between lines of service (LOS) and clients to ensure that integration of new, enhanced and existing service offerings meet client specifications. Documents issues indicated from client.
- Gathers and enters quality assurance information in accordance with established procedures to ensure quality client service. Produces reports necessary to indicate areas of improvement. Identifies and escalates areas of improvement.
- May conduct product inspections to ensure established quality guidelines are adhered to. Indicates possible process improvement.
- May coordinate moderately complex tasks for functional team processes and procedures.
- Initiates scheduling for functional team escalation of calls and follows through on functional team documentation.

**Basic Qualifications**
- High school diploma or G.E.D.
- Four or more years of administrative experience
- Experience working with the technology industry
- Experience working with company products and operating systems
- Experience working with help desks and call triaging

**Other Qualifications**
- Analytical and problem solving skills
- Good interpersonal skills to interact with customers and team members
- Organization and time management skills
- Communication skills
- Ability to work in a team environment

**Work Environment**
- Office environment



  • Bengaluru, India Fiserv Full time

    Skills: Service Delivery, ITIL, Application DevelopmentLocation: Bengaluru, Chennai, PuneWhat a successful Service Delivery Manager do at Fiserv?A full-time role, the service delivery manager is also expected to identify customer issues and needs by maintaining an excellent relationship with end-users and stakeholders. The service delivery manager jobs,...


  • Bengaluru, India Fiserv Full time

    Skills: Service Delivery, ITIL, Application DevelopmentLocation: Bengaluru, Chennai, PuneWhat a successful Service Delivery Manager do at Fiserv?A full-time role, the service delivery manager is also expected to identify customer issues and needs by maintaining an excellent relationship with end-users and stakeholders. The service delivery manager jobs,...


  • Bengaluru, India DXC Technology Full time

    The Problem Manager will be expected to deliver: - Create, drive, track and manage problem records and root cause analyses from GDNs - Review and approve problems and agree appropriate action items. Perform quality review - Escalation of problem resolution issues to senior management - Liaise with DXC ARL or Delivery Executive (DE) for assessment of...

  • Service Delivery

    4 weeks ago


    Bengaluru, India Nityo Infotech Full time

    Service delivery,CEM, End to end, IT Infra Experience Required 4 - 10 Years Industry Type IT Employment Type Permanent Location India Roles & Responsibilities Service delivery-CEM(customer Executive Management


  • Bengaluru, India JLL Full time

    JLL supports the Whole You, personally and professionally. Workspace Delivery Coordinator Work Dynamics What this job involves? OVERALL ROLE The role oversees the day to day housekeeping operations management and vendor partners in order to maintain a large, modern and upscale office and enforces quality assurance for cleanliness. Importantly alignment...


  • Bengaluru, India JLL Full time

    JLL supports the Whole You, personally and professionally. Workspace Delivery Coordinator Work Dynamics What this job involves? OVERALL ROLE The role oversees the day to day housekeeping operations management and vendor partners in order to maintain a large, modern and upscale office and enforces quality assurance for cleanliness. Importantly alignment...


  • Bengaluru, India DXC Technology Full time

    Handle end to end on any High Priority Incident thought the complete lifecycle of the process Involved in the post incident review phase (Post Incident and Root Cause reviews). Owns, drives and actively participate in the incident management calls - Maintains the appropriate level of authority within the client and DXC organizations to ensure the success...


  • Bengaluru, India DXC Technology Full time

    Job Responsibilities The Configuration Manager will be expected to deliver: This section details the operational activities that should be achieved by individuals performing this role within the Configuration Management process: Owns the Configuration Management Plan to guide the implementation and operation of the global process and any associated...


  • Bengaluru, India Diageo Full time

    Job Description: Organization : Diageo India Department : IT Position : Marketing Apps Lead Incumbent Supervisor's Position :Transform & Run Lead PURPOSE OF THE ROLE: OPERATING NETWORK: CIO Application Delivery Leads IT Security & Controls Sales & Marketing, Supply, HR, Finance and other Support Functions Diageo GDBS IT Shared Services/ Outsourced...


  • Bengaluru, India Vodafone Full time

    What you’ll do The Service Management Delivery Specialist delivers activities across the business cycle phases: sell, build, run. Commencing with customer engagement and identifying business growth opportunities based on the customer needs and capabilities. They create a commercially viable business case, overseeing the transition of business cycle...


  • Bengaluru, India Sam manpower services & Career LLP Full time

    Act as a "Service Delivery Lead" to effectively partner with business customers to achieve desired outcomes by collaborating with vendor partners in a single/ multi-vendor environment.- The candidate must manage all the areas of service delivery to ensure all the IT and Business processes are being followed.- Assist on multiple transition initiatives,...


  • Bengaluru, India CGI Full time

    Position Description: 12+ years relevant technical experience with Strong customer service, project management, and quality control skills •Good computer skills including Network , Server and End user services and the ability to use business support software •Maintaining positive relationships with customers. •Identifying customer needs and...

  • Delivery Executive

    4 weeks ago


    Bengaluru, India Corp Attire Full time

    **Job Title: Delivery Executive** **Responsibilities**: 1. **Route Planning**: - Plan and optimize delivery routes to ensure timely and efficient deliveries. - Coordinate with the logistics team to streamline delivery processes. 2. **Vehicle Management**: - Ensure that delivery vehicles are well-maintained and comply with safety standards. - Coordinate...


  • Bengaluru, India airbus Full time

    Job Description: DescriptionCurrently, Airbus is looking for a Service Delivery Manager - Cybersecurity,  to join the Cybersecurity for Extended Enterprise team in the Bangalore, India location.He/She will be part of the Digital function and is responsible for the day to day build & operation of the Global Cyber Security Team located in India. The...

  • Service Coordinator

    4 weeks ago


    Bengaluru, India Almoe Digital Solutions Pvt Ltd Full time

    Immediate job opening for "**Service Coordinator**" position in our company located at Hebbal Kempapura, Bangalore. Qualification: Diploma/Any Graduate Experience - 1 - 2 Years **Responsibilities**: 1. Knowledge service desk. 2. Coordination with technicians on jobs schedule and update. 3. Coordination with customers for the install service schedule. 4....


  • Bengaluru, India ANSR Global Corporation Full time

    Job DescriptionSummary:We are looking for an experienced leader for the role of Director Service Delivery as part of our Service Delivery team to manage a wide range of programs. You will be responsible for the delivery and overall success of the GCC. The goal is to ensure every program will be delivered successfully and add the highest possible value to...


  • Bengaluru, India ANSR Global Corporation Full time

    Job Description Summary: We are looking for an experienced leader for the role of Director Service Delivery as part of our Service Delivery team to manage a wide range of programs. You will be responsible for the delivery and overall success of the GCC. The goal is to ensure every program will be delivered successfully and add the highest possible value...


  • Bengaluru, India EOS IT Solutions Full time

    WHO WE ARE: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business...

  • Service Coordinator

    7 days ago


    Bengaluru, India Saksham Technologies Full time

    **Location**: - Bangalore Qualification: - Graduate Gender: - Male/Female **Experience**: - 1 to 3 years of Experience in Service Co-ordination. Job Responsibilities: - Customer support - Provide and maintain good customer service and solve problems - Schedule engineers for customer location visits - Maintain feedback once a complaint is closed -...


  • Bengaluru, India veega service Full time

    We are Hiring for EVENT COORDINATOR. QUALIFICATION: bachelor degree SALARY: UPTO 35K location: Banglore, karnataka Experience: 1+ years Note:people who have more passion on photography industry would be prefreable. Role Description This is a full-time on-site role for an Event Coordinator located in Bengaluru. The Event Coordinator will be responsible...