Associate, School and Community Relations

2 months ago

Kolkata, India TeachForIndia Full time

The School and Community Relations Associate in Kolkata is responsible for managing school and community partnerships as well as supporting the Program team with Stakeholder Management in schools and communities. You will be responsible for setting a strong culture of problem-solving and collaboration amongst Fellows and Stakeholders and work closely with the Program team and Government Relations Manager to ensure win-win partnerships in schools and communities. You will also be actively working on our city priorities of ensuring a 30:1 student teacher ratio in all classrooms and Kolkata’s strategic expansion planning.

**The opportunity - what’s in it for you?**

A challenging yet flexible workplace in which every individual employee’s Staff journey is tracked for excellence and leadership development. A work environment in which employees’ holistic well-being is a core priority, enabling people to be their best selves.

**Responsibilities**:
**School Facing**
- Design the city’s school placement strategy, effectively mapping high need areas/schools with city priorities with the Government Relations Manager. Support the Government Relations Manager at the institute for placement sessions and the workshops in the city.
- To identify new placement schools on yearly basis and ensure there is a healthy ratio among Government, Private and PPP schools
- Invest School Leaders through in-person meetings and existing feedback structures like HM (Headmaster) survey, HM Conference etc.
- Create a strong ecosystem of support and mutual accountability within and across school teams with the SPM and drive its implementation through the PMs
- Maintain the Fellow and School Placement Database of the city
- To create and maintain a database of NGOs and emergency contacts in and around the placement schools

**Community Facing**
- Design a year-long Community Engagement strategy for the city and drive implementation through Staff and Fellows
- Lead city-wide spaces to bring HMs, teachers and/or parents together
- Identify, build and share a database of initiatives/policies/schemes that could potentially benefit our partner schools, parents and children, in the areas of safety, health, and education
- Identify and build partnerships with other organizations in the city to support Fellows in the areas of child safety, inclusive education, health, and welfare etc.
- Create sustainable structures to gather inputs and feedback from parents and the community, to deepen our impact
- Provide COVID wellness: ration, health, and safety support for students and their families

**Fellow Facing**
- Coach and develop our School Team Leads to build and maintain relations with key stakeholders in school and community
- To support Fellows and Program Managers (PMs) in resolving concerns of the School Principals, Government bodies, communities, and parents of the students
- Partner with Fellows to drive parent engagement structures like parent-teacher meetings and community visits to develop a deeper understanding of our stakeholders
- Support PMs to develop and maintain relations between Fellows and school stakeholders
- Build, collate resources and know-how of best practices from within and outside TFI to resolve barriers in our children learning faced by school stakeholders (eg.: Safety, Health, etc)
- Support Fellows who undertake ‘Be the Change Projects’ (BTCPs) that focus on key elements of the school, like teacher training, school infrastructure, etc.

**Additional Responsibilities**:
**Additional Responsibilities**:

- Support in Recruitment, Selection, Matriculation based on interest and skills.
- Support at Training at Institute based on interest and skills.
- Support in planning and organizing city events like City Conferences, induction, mid-year retreats.

**Minimum Qualifications, Experiences and Expectations**:

- Graduate in any stream.
- At least 1-2 years of experience of relationship management, education change or communication at the grassroot level preferred
- Excellent communication skills - written and verbal in Hindi, Bengali and English
- Possess an excellent knowledge of Microsoft Office and Google products
- Balanced personality, who operates with empathy and solution-oriented approach
- Orientation for continuous learning based on execution experience and dialogue
- Invest stakeholders through effective and tactful communication
- Ability to work in unstructured and undefined environments and ability to multi-task and juggle multiple projects at the same time

**Preferred Qualifications, Experiences and Expectations**:

- Experience working with stakeholders in low-income communities
- Ability to work with data to drive decisions
- Passion for and belief in the importance of mobilizing stakeholders to effect change
- Willingness to demonstrate high commitment towards the long term vision for the regional movement

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