Tour Executive

**Job Title: Tour Executive**

**Job Overview**:
A Tour Executive is responsible for planning, organizing, and executing travel itineraries for individuals or groups. As a Tour Executive, you will be responsible for coordinating and managing all aspects of travel arrangements for clients, ensuring a smooth and enjoyable experience. This role involves understanding client needs, designing customized itineraries, making reservations, coordinating transportation, and providing support throughout the travel period.

**Key Responsibilities**:

- **Client Communication**: Interact with clients to understand their travel preferences, budget, and special requirements.
- **Itinerary Planning**: Design customized travel itineraries based on client preferences, including accommodation, transportation, activities, and dining options.
- **Reservations**: Make bookings for flights, hotels, transportation, and other travel-related services, ensuring availability and confirming reservations.
- **Vendor Coordination**: Liaise with hotels, airlines, tour operators, and other vendors to secure the necessary services and negotiate favorable rates.
- **Documentation**: Prepare all necessary travel documents, including tickets, visas, travel insurance, and itinerary details, and ensure they are delivered to clients on time.
- **Customer Support**: Provide assistance to clients before, during, and after their travels, addressing any concerns or issues that may arise and offering solutions promptly.
- **Destination Knowledge**: Stay updated on travel trends, destination attractions, local customs, and regulations to provide accurate information and recommendations to clients.
- **Budget Management**: Manage travel budgets effectively, ensuring cost-efficient solutions while maintaining high-quality service standards.
- **Problem Solving**: Handle any emergencies or unexpected situations during travel, such as flight delays, cancellations, or medical emergencies, by providing timely assistance and alternative arrangements.
- **Feedback Collection**: Gather feedback from clients after their trips to evaluate their satisfaction levels and identify areas for improvement in service delivery.

**Qualifications and Skills**:

- Bachelor’s degree in Hospitality, Tourism Management, or a related field (an advantage).
- Proven experience in travel planning, tour operations, or customer service roles(an advantage).
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in travel booking systems and Microsoft Office Suite.
- Knowledge of foreign languages (an advantage).
- Attention to detail and problem-solving skills.
- Ability to work under pressure and adapt to changing circumstances.
- Passion for travel and a genuine desire to create memorable experiences for clients.

**Working Conditions**:

- Work hours may vary based on client needs and may include evenings, weekends, and holidays
- Office-based work with frequent interactions with clients, vendors, and team members.

**Career Growth**:
Tour Executives can progress to higher-level positions such as Tour Manager, Destination Manager, or Travel Operations Manager with experience and additional training. Continuing education and certifications in travel and tourism can also enhance career prospects.

**Job Types**: Full-time, Fresher, Walk-In

Pay: ₹8,000.00 - ₹15,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Performance bonus
- Quarterly bonus

**Language**:

- Hindi, Malayalam, English (preferred)

Work Location: In person

Expected Start Date: 17/04/2024