Guest Service Associate

6 months ago


Delhi Delhi, India Concept Hospitality Pvt Ltd Full time

**Position Title**: Guest Service Associate (F B Service)

**Department**: F B Service

**Grade**: S -III

**Responsible to**: F B Manager, Deputy F B Manager, Senior Manager, Outlet Manager, Senior Captain/Captain

**Job Summary**:
The Guest Service Associate in the F B Service department, reporting to the Senior Captain/Captain, plays a crucial role in ensuring guest satisfaction by executing assigned activities and adhering to established duties. This position involves maintaining a professional appearance, assisting guests with seating, and managing table arrangements. The Guest Service Associate is responsible for taking and serving orders according to set standards, assembling and picking up food orders, and ensuring clean and tidy tables after the main course. Timely execution of all serving activities and addressing guest needs promptly are key aspects of this role, with the ultimate goal of maintaining a high level of guest satisfaction.

**Established Duties**:

- Adhere to the rules and regulations of the hotel.
- Follow the mission statement of the establishment.
- Maintain a professional appearance in line with established standards.
- Assist guests in finding appropriate seating as per standards.
- Set up tables to accommodate the correct number of guests.
- Take and serve orders according to established standards.
- Follow standards for assembling and picking up food orders.
- Ensure tables are clean and tidy after the main course.
- Execute all serving activities within prescribed time limits.
- Meet guest needs and requests in a timely manner.
- Ensure and maintain a high level of guest satisfaction.

**This position requires a dedicated individual with a commitment to delivering exceptional service in the F B industry. The Guest Service Associate will play a vital role in contributing to the overall positive experience of guests within the establishment.**

**Qualifications**:
Hotel Management



  • Delhi, Delhi, India ApplyT Full time

    Greetings of the Day! We are currently hiring for Guest Service Associate for a well known property based in delhi Chattarpur. **Responsibilities**: - Uncover the specific responsibilities that Guest Service Associates undertake, from welcoming guests to handling check-ins and check-outs. - Explore their role in providing information about services,...


  • Delhi, Delhi, India Accor Full time

    Job Title: Guest Service AssociateAt Accor, we are committed to delivering exceptional guest experiences. As a Guest Service Associate, you will play a vital role in ensuring that our guests feel welcome and valued throughout their stay.Key Responsibilities:Provide warm and personalized greetings to guests upon arrival and departure.Ensure that all food and...


  • Delhi, Delhi, India AccorHotel Full time

    Job Summary: We are seeking a highly skilled Guest Service Associate to join our team at AccorHotel. As a key member of our Food and Beverage department, you will be responsible for providing exceptional service to our guests, ensuring their needs are met and exceeded.Key Responsibilities:Provide proficient and professional Food and Beverage service to...


  • Delhi, Delhi, India Mangosorage Services Private Limited Full time

    Role Name GSA - Guest Service Associate Role Description To follow the instructions of Sr. GSA and serve the guest Role purpose To ensure steady flow of service to guests; respond to their requirements to support the Sr. GSA in achieving guest delight Responsibilities KRA (Key Result Areas) KPI (Key Performance Indicators) Action areas Coordinating work with...


  • Delhi, Delhi, India Accor Full time

    Job Title: Guest Service AssociateJob Summary:We are seeking a highly skilled Guest Service Associate to join our team at Accor. As a Guest Service Associate, you will be responsible for delivering exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide warm and welcoming service to all...


  • Delhi, Delhi, India Hilton Full time

    A Guest Service Associate-Front Office assists in daily Front Office operations and works with customers and Guests to serve their needs and provide an excellent customer service experience. **What will I be doing?** As Guest Service Associate-Front Office, you will assist in daily Front Office operations and work with customers and Guests to serve their...


  • Delhi, Delhi, India AccorHotel Full time

    Job Purpose:As a Guest Service Associate at AccorHotel, you will be responsible for providing exceptional guest services, handling daily reservations, and ensuring a smooth check-in and check-out process. You will also perform all cashier functions, adhering to internal control guidelines.Executive Responsibilities & Empowerment:You will ensure that all...


  • Delhi, Delhi, India Marriott International, Inc Full time

    **Job Number** 24041875 **Job Category** Reservations **Location** JW Marriott Hotel New Delhi Aerocity, Asset Area 4 - Hospitality District, New Delhi, Delhi, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by...


  • Delhi, Delhi, India Marriott International, Inc Full time

    **Job Number** 23222313 **Job Category** Housekeeping & Laundry **Location** JW Marriott Hotel New Delhi Aerocity, Asset Area 4 - Hospitality District, New Delhi, Delhi, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other...


  • Delhi, Delhi, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24178705 **Job Category**Reservations **Location**JW Marriott Hotel New Delhi Aerocity, Asset Area 4 - Hospitality District, New Delhi, Delhi, India, 110037 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by...


  • Delhi, Delhi, India Marriott International, Inc Full time

    **Job Number** 24085558 **Job Category** Reservations **Location** JW Marriott Hotel New Delhi Aerocity, Asset Area 4 - Hospitality District, New Delhi, Delhi, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by...


  • Delhi, Delhi, India PULLMAN Full time

    ** JOB PURPOSE** - To work as a Team Member to maintain a high standard of cleanliness in the Guestroom and in the public areas assigned. - Handling request of the external and internal customer in a professional manner. - To service the guest rooms which are either occupied, check out and to carry out turn down service of the rooms in accordance with the...


  • Delhi, Delhi, India Aouraa Events Pvt. Ltd. Full time

    Guest Service Representative Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bell service and staff...


  • Delhi, Delhi, India Marriott International, Inc Full time

    **Job Number** 24026628 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel New Delhi Aerocity, Asset Area 4 - Hospitality District, New Delhi, Delhi, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...


  • Delhi, Delhi, India PULLMAN Full time

    ** JOB PURPOSE** To act as the ambassadors of the hotel, providing guests above-and-beyond services to ensure their experience will be worth remembering. Guest Relation Associate shall be responsible for preparation of arrival and departure of guests, profile database maintenance, Le Club Accor/Accor Advantage Plus/Frequent Flyer Membership and Long-stayer...


  • Delhi, Delhi, India AccorHotel Full time

    Job SummaryThe Front Desk Representative is primarily responsible for providing exceptional guest services, ensuring smooth check-in and check-out processes, and maintaining a high level of customer satisfaction. This role requires a strong focus on communication, problem-solving, and teamwork.Key ResponsibilitiesGuest ServicesDeliver exceptional guest...


  • Delhi, Delhi, India Marriott International, Inc Full time

    **Job Number** 24027644 **Job Category** Food and Beverage & Culinary **Location** JW Marriott Hotel New Delhi Aerocity, Asset Area 4 - Hospitality District, New Delhi, Delhi, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management ** - F&B and Event Service Expert** Our jobs aren’t just...


  • Delhi, Delhi, India PULLMAN Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • Delhi, Delhi, India AccorHotel Full time

    Job SummaryAs a Guest Service Associate - Food Beverage at AccorHotel, you will be responsible for delivering exceptional guest experiences in our restaurant. Your primary focus will be on preparing the restaurant and preparation areas to meet our high standards, ensuring a clean and welcoming environment for our guests.Key Responsibilities• Prepare the...


  • New Delhi, India Marriott International, Inc Full time

    **Job Number** 23208935 **Job Category** Golf, Fitness, & Entertainment **Location** JW Marriott Hotel New Delhi Aerocity, Asset Area 4 - Hospitality District, New Delhi, Delhi, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Encourage, recruit, register, and schedule guests to...