Customer Care Executive
5 months ago
We are looking for Customer Care Executives that will be the liaison between our company and its current and potential customers.
**Customer Focus**
Greeting all the customers and guiding them about OUTCASTS as a brand and its products.
Build sustainable relationships and engage customers by taking the extra mile,
Being dedicated to customer satisfaction and resolving any concerns that the customer has.
Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives.
**Building Relationship**
Understanding the unstated needs of the customer, asking relevant questions, and picking the right time to pitch the recommended solutions
Take a customer-focused approach to handle complaints and escalations.
Coordination with customers for any queries faced by them and solving the same.
Ensure that all written communication is carried out as per the customer care procedures.
Keep records of all conversations in our database in a comprehensible way.
Aim of our customer care department is to resolve any queries that our customer has related to the products, orders, return/ exchange smoothly.
handling interaction in an order to maintain a long lasting relationship with the customers and providing them a hassle free solution in compliance with our policies, terms & conditions
**From customer service management perspective criteria include**:
- clear communication of objectives and expectations to staff
- consistent performance management
- listening to feedback from customers and effectively acting on it
Location: Work from Office( E-207,Sector-63,Noida)
1) highly proficient in English
2) preferably female
3) highly confident
4) excellent communication and engagement skills
5)highly experienced in customer interaction and assisting queries
6) excellent time management skill
**Perks and Benefits**
(1) yearly appraisals
(2) free snacks & beverages
(3) performance based bonuses
(4) informal dress code
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: ₹18,000.00 - ₹21,000.00 per month
Schedule:
- Morning shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
COVID-19 considerations:
All employees are required to wear the mask during office time & carry a hand sanitiser
Ability to commute/relocate:
- Noida, Uttar Pradesh, Noida - 201301, Uttar Pradesh: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- How as a customer care executive would you address the customer & handle their queries with ease ? Explain.
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Customer support: 1 year (preferred)
- E-Commerce: 2 years (preferred)
- Customer relationship management: 2 years (preferred)
**Language**:
- English (required)
-
Customer Care Executive
5 months ago
Greater Noida, India Customer Care Executive Full timeResponding to customer inquiries and resolving their concerns promptly and efficiently. - Providing accurate and detailed information about products, services, and company policies. - Handling and resolving customer complaints and escalating issues when necessary. - Assisting customers in placing orders, tracking shipments, and processing returns or...
-
Customer Care Executive
5 months ago
Noida, India connector executive search& consultant Full timeRequired customer care executive in a leading BPO at Noida sector 16 Freshers ,10+2 or graduates,Male/ femaleDay shift9 hours ( office job) 14,000 in hand if graduate13,000 if 10+2 Only Hindi language(readable knowledge of English) Other benefits pf,esi etc Incneives upto 2000 Only 2 rounds Note - This placement is free of cost **Job Types**:...
-
Customer Care Executive
2 months ago
Noida Sector 62, Noida, Uttar Pradesh, India Insight Customer Call Solutions LTD Full timeWe are hiring for more than 30 Customer care executive. Qualification: - 12th passed or above. Language: - Hindi & English. For more information: **Job Types**: Full-time, Fresher Pay: Up to ₹20,000.00 per month **Benefits**: - Flexible schedule - Leave encashment - Provident Fund Schedule: - Day shift - Evening shift - Morning shift - Night...
-
Customer Care Executive
5 months ago
Noida, India Aries Care Consulting Full timemust have Excellent Communication Skills - must have experience in the same field - min 1 year customer care exp **Salary**: ₹13,000.00 - ₹21,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Rotational shift **Education**: - Bachelor's (required) **Experience**: - total work: 1 year (required) - Customer support: 1 year...
-
Customer Care Executive
5 months ago
Noida, India Xiimba Ecosystems Private Limited Full timeA customer care executive is a professional responsible for communicating the how's and why's regarding service expectations within a company. These professionals perform a number of duties, including answering phones, responding to customer questions and assisting with customer issues. They are often responsible for front-facing duties that directly impact...
-
Customer Care Executive
5 months ago
Noida, India WITBLOOM TRAINING & PLACEMENT Full timeHello #jobseekers Greetings from Witbloom Training and Placements We are hiring for Customer Care Executive location: Noida Profile: Customer Care Executive ( Voice Process) **Salary**: 20k to 35k Shift: Rotational shift Interview process : Walkin Experience: minimum 1 year experience in customer care, BPO or telecalling **Requirements**: *English and...
-
Customer Care Executive
5 months ago
Noida, India Recruit kart private limited Full timeAbout Ebixcash: We are currently hiring CCE ( Customer Care Executive); **Profile**:Customer Care Executive **Experience**:Fresher & Experienced both can apply **LOcation**:Noida **Primary responsibilities of a customer care executive** All customer service executives function with a prime responsibility to build a positive company image and offer...
-
Customer Care Executive
5 months ago
Noida, India WITBLOOM TRAINING & PLACEMENT Full timeHello Greetings from Witbloom Training and Placements We are hiring for Customer Care Executives Location: Noida Profile: Customer Care Executive **Salary**: For freshers :12k to 17k For experience:16k to 21k **Requirements**: *English and Hindi communication skills is must required - Freshers and experienced both can apply **Job Types**: Full-time,...
-
Customer Care Executive
5 months ago
Noida, India WITBLOOM TRAINING & PLACEMENT Full timeHello #jobseekers Greetings from Witbloom Training and Placements We are hiring for Customer Care Executive location: Noida Profile: Customer Care Executive **Salary**: For freshers :12k to 17k For experience:16k to 21k Shift: Rotational shift Interview process : Walkin **Requirements**: *English and Hindi communication skills is must required - Freshers...
-
Customer Care Executive
5 months ago
Noida, India LEUTE PASSEN INDIA PRIVATE LIMITED Full time**Company Overview**: LEUTE PASSEN INDIA PRIVATE LIMITED is a prominent company in the None industry. We are committed to providing exceptional customer care services to our clients. With our dedicated team of professionals, we strive to deliver the highest level of satisfaction to our customers. **Role and Responsibilities**: As a Customer Care Executive,...
-
Customer Care Executive
5 months ago
Noida, India CORE MINDS TECH SOLUTIONS Full timeCustomer Care executive Experience - 0-2 Years Educational Qualification - Graduate Location - Greater Noida Salary - 15000 Key skills - Customer services, Customer support, Customer relationship management, CCE,
-
Customer Care Executive
5 months ago
Noida, India Vighnaharta Screening Pvt. Ltd. Full timeWe are required Customer Care Executive Role : Customer care Executive Salary : 9K-15K + Incentive Qualification : 12th pass or above Shift : Day Shift Sex: Male & Female - Strong phone contact handling skills and active listening - Good Communication Skill Contact Person Deepak Hr 8800962524 **Job Types**: Full-time, Fresher **Salary**:...
-
Customer Care Executive
5 months ago
Noida, India AMS Comtel Full timeJOB DESCRIPTION Customer Care Executive (HCL Process) Experience: Experienced minimum 6 months in voice process. Fresher will be considered with excellent communications skills only. Functional Area: Customer Care / Customer Service **Salary**: From ₹16,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance...
-
Customer Care Executive
5 months ago
Noida, India Payripe Solutions Private Limited Full timeJob Description: Customer Care Executive Job Summary: As a Customer Care Executive, you will be responsible for providing exceptional customer service and support to our clients. You will be the first point of contact for customers, addressing their inquiries, resolving issues, and ensuring a positive customer experience. Key Responsibilities: Customer...
-
Customer Care Executive
7 months ago
Noida, India AVN CONSULTANCY Full timeWe are looking for a qualified Customer Care Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...
-
Customer Care Executive
5 months ago
Noida, India Xiimba Ecosystems Private Limited Full timeWe are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...
-
Customer Care Executive
5 months ago
Noida, India iEnergizer Full time**Profile - Customer care Executive** **Role & Responsibility**: - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Conducting quality assurance surveys with customers and providing feedback to the staff. - Possessing excellent product knowledge to enhance customer support. - Establishing a positive...
-
Customer Care Executive
5 months ago
Noida, India Learnet Skills Ltd Full timeEnglish fluency must required Role :Customer Care Executive **Job Types**: Full-time, Fresher **Salary**: ₹22,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus - Yearly bonus Work Location: In person **Speak with the employer** +91 6307344480
-
Customer Care Executive
5 months ago
Noida, India onlineinfatuation Full timeProfile: Customer Care Executive (In bound process)(On Site) **Salary**: INR up-to 15,050 (Language known: Kannada, Tamil, Telugu, & Malayalam) **Salary**: INR up-to 13,900 (Language known: English and Hindi) Location: Noida sec - 63 Shift : Day Shift Timing : 9 pm to 6 pm Experience: 6 months Job Summary: We're looking for a dedicated and...
-
Customer Care Executive
5 months ago
Noida, India Smartmovess Full timeCUSTOMER CARE EXECUTIVE Salary - upto 40k US Shift Minimum 6 month experience **Salary**: Up to ₹400,000.00 per month Schedule: - Monday to Friday - Night shift - US shift Ability to commute/relocate: - Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher Secondary(12th Pass)...