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Us Chat Process Internship

1 month ago

Gurugram Haryana, India Exeligo innovations pvt ltd Full time

Job Description: US Chat Process Intern

**Position**: US Chat Process Intern
**Company**: Exeligo Innovations Private Limited
**Stipend**: ₹4,000 per month
**Internship Duration**: 6 months
**Immediate Joiner Required**

**About Us**:
Exeligo Innovations Private Limited is a forward-thinking company specializing in innovative solutions across various sectors. We pride ourselves on our commitment to excellence and our dynamic work environment. We are currently seeking a motivated and detail-oriented individual to join our team as a US Chat Process Intern.

**Responsibilities**:

- Handle customer inquiries via chat, providing prompt and accurate responses.
- Resolve customer issues and complaints in a professional and efficient manner.
- Maintain a high level of customer satisfaction by ensuring all interactions are courteous and helpful.
- Update customer information in the database during and after each interaction.
- Collaborate with team members to address complex customer issues.
- Monitor and report on chat performance metrics.
- Assist in developing and refining chat processes to improve overall efficiency and customer satisfaction.

**What We Offer**:

- Hands-on experience in a fast-paced work environment.
- Opportunity to develop and refine customer service skills.
- Mentorship and guidance from experienced professionals.
- A friendly and supportive team environment.

Pay: From ₹5,000.00 per month

Schedule:

- Day shift
- Evening shift
- Morning shift
- Night shift

Supplemental pay types:

- Performance bonus
- Quarterly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

Work Location: In person

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