Customer Service Executive
3 weeks ago
1. Maintenance and Repairs:
- Perform installation, maintenance, and troubleshooting of industrial pumps and related equipment.
- Conduct scheduled servicing and emergency repairs to ensure mínimal downtime.
2. Technical Support:
- Diagnose mechanical and technical issues and implement effective solutions.
- Provide technical guidance to customers and ensure the proper functioning of equipment.
3. Documentation:
- Maintain detailed service reports, including diagnostics, parts used, and repair processes.
- Update maintenance logs and ensure compliance with company standards.
4. Customer Interaction:
- Communicate effectively with clients to understand their service needs.
- Offer advice on equipment maintenance and upgrades to optimize performance.
Pay: ₹10,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Education**:
- Diploma (preferred)
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- Malayalam (required)
- English (required)
Work Location: In person
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