Customer Service Executive
7 months ago
**Job Title**: Customer Service Executive
**Company Name**: National Tourist Homes
**Location**: Thrissur, Kerala
**Job Type**: Full-time
National Tourist Homes, a leading hotel in Thrissur, is seeking a dedicated and customer-focused individual to join our team as a Customer Service Executive (CSE).
**Responsibilities**:
- Assist guests with check-in, check-out, and reservations.
- Handle guest complaints and ensure timely resolution.
- Maintain a positive and professional attitude while providing excellent customer service.
- Collaborate with other departments to ensure guest satisfaction.
**Requirements**:
- Proven experience in customer service or a related role.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Strong problem-solving skills and attention to detail.
- Knowledge of hotel operations and reservation systems is a plus.
**Benefits**:
- Competitive salary and incentives
- Health insurance coverage
- Opportunities for career growth and development
- Employee discounts on hotel services
**About National Tourist Homes**:
National Tourist Homes is a premier hotel in Thrissur, offering comfortable accommodation and top-notch amenities to travelers. We pride ourselves on delivering personalized service and creating memorable stays for our guests.
Pay: ₹8,000.00 - ₹25,000.00 per month
**Benefits**:
- Food provided
- Health insurance
Work Location: In person
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