Customer Relationship Executive

3 weeks ago


Anna Nagar Chennai Tamil Nadu, India Link K Insurance TPA Pvt Ltd Full time

Greetings From **Link
- K Insurance TPA**

**We are looking CRM Executive For our Business development team**

**Years of experience**:2 to 5 Years

**Qualification**:Any UG or PG Degree

**Industry**: (Health Insurance OR TPA )

**Job description**
- Act as the primary point of contact between the insurance company, corporate client enrolment and claims teams
- Build and maintain strong relationships with Corporate clients, insurance companies and their various offices.
- Coordinate for policies, data and endorsements.
- Tracking outstanding claims waiting for insurers approvals and claims waiting for endorsements. Follow up with insurers for logical closure of those claims.
- Taking up resolution of claims pending for payment requiring underwriting office interference.
- Coordinate with other teams for logical closure of claims associated with insurers approvals. Periodical visits to clients, underwriting offices & business partners and track meeting outcome and report.
- Attend agent meets wherever retail business is allocated.
- Attend periodical meetings called for by insurers to represent the company.
- Understand the business portfolio of various insurers, brokers seek relevant reports from MIS and have all information handy to respond to insurer queries.
- Build strong relationship with brokers and corporate clients.
- Foster long-term relationships with clients and brokers to maximize retention. Provide exceptional customer service and act as a point of contact for any client inquiries or issues.
- Collaborate with internal teams such as operations, claims, and IT to ensure seamless service delivery and exceed client expectations.
- Team management of corporate relationship/client servicing executives in the region.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Experience**:

- Client servicing: 2 years (required)

Work Location: In person



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