Customer Relationship and Insurance Liaison

2 weeks ago


Anna Nagar Chennai Tamil Nadu, India Link K Insurance TPA Pvt Ltd Full time

**Greetings From Link-K Insurance TPA Pvt Ltd.**

We are Hiring **Customer Relationship and Insurance Liaison**for our Chennai Corporate office at Anna Nagar.

**Experience** : 1year to 5 Years ( experience in client servicing in Health Insurance/ TPA Industry)

**Qualification: Any UG and PG Degree**

**Roles and Responsibility -**
- Responsible for managing client relationships with key decision makers
- Subject matter expert for partners and internal staff for the assigned product
- Addresses the gaps identified between client requirement & the service provided
- Ensure that the service is delivered in accordance with the agreed service level agreement
- Act as a point of contact for any escalation or feedback from clients
- Collaborate with the other functional Group to evaluate the product performance and to recommend
- Refinements and improvements in service performance
- Establish and maintain on-going partner relationships and anticipate and resolve potential problems of the client
- Manage account renewal, customer support escalation
- Ensure smooth support during renewal of account
- Open to travel

**Job Types**: Full-time, Permanent

Pay: Up to ₹300,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Experience**:

- CRM with Health/ TPA: 1 year (required)

Work Location: In person

**Speak with the employer**
+91 8428417047



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