Customer Relationship Executive
2 months ago
**Responsibilities**:
- Provide accurate information regarding products, services, policies, and procedures to customers.
- Assist customers with troubleshooting technical issues and guide them through problem-solving steps.
- Handle and resolve customer complaints or concerns in a courteous and timely manner.
- Escalate complex issues to appropriate departments or supervisors for further assistance and resolution.
- Keep detailed records of customer interactions, transactions, inquiries, and complaints.
- Follow up with customers to ensure their issues are resolved to their satisfaction.
- Collaborate with other team members to improve processes and enhance the overall customer experience.
- Stay updated on product features, updates, and industry trends to better assist customers.
- Meet or exceed performance goals related to customer satisfaction, response times, and resolution rates.
**Requirements**:
- Bachelor's degree in business administration, communications, or related field preferred.
- Minimum 2 years experience required.
- Proven experience in customer service or support roles, preferably in a fast-paced environment.
- Excellent communication skills, both verbal and written, with a strong command of the English language.
- Ability to remain calm and professional in challenging situations and effectively manage customer emotions.
- Strong problem-solving skills and the ability to think creatively to resolve issues.
- Proficiency in using customer service software, CRM systems, and other relevant tools.
- Flexibility to work in shifts, including evenings, weekends, and holidays, as needed.
- Demonstrated ability to work independently as well as collaboratively within a team.
- Attention to detail and accuracy in documenting customer interactions and resolutions.
- Empathy and a genuine desire to help customers resolve their issues and improve their experience with our company.
Pay: ₹12,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
**Experience**:
- CRE: 2 years (preferred)
Work Location: In person
**Speak with the employer**
+91 9188726387
-
Customer Relationship Executive
6 months ago
Palghat, India Pazheri Properties & Developers Pvt Ltd Full timeWe are looking for dedicated individuals to join our team as Customer Relationship executive (Female ) in Palakkad. - Job Roles: - Building and maintaining profitable relationships with key customers. - Overseeing the relationship with customers handled by your team. - Must know tamil. - Resolving customer complaints quickly and efficiently. - Meeting with...
-
Customer Relationship Executive
6 months ago
Palghat, India Winners Royal Varsha Credit Cooperative Society Ltd Full timeImmediate Hiring !! Customer Relationship Executive! - Conduct market research for growth opportunities and industry trends. - Identify potential areas for business expansion and development. - Build and maintain strong member relationships. - Address member inquiries and concerns. - Ensure smooth documentation and verification processes. - Stay updated on...
-
Customer Relationship Executive
6 months ago
Palghat, India Winners Royal Varsha Credit Cooperative Society Ltd Full timeImmediate Hiring !! Customer Relationship Executive! Experience: Minimum 1 years of experience in Banking / NBFC/ Co - operative Society in business development, sales, insurance, or marketing roles at the managerial level. Qualification: Any degree Location: Thripunithura, Aluva **Salary**: ₹10,139.53 - ₹25,077.76 per month **Benefits**: - Health...
-
Customer Relationship Executive
6 months ago
Palghat, India Athachi Finserv Full timeJob Overview As a Customer Relationship Executive specializing in the stock market, play a crucial role in fostering strong client relationships and ensuring optimal satisfaction within the dynamic realm of stock market investments. This position involves proactive client engagement, issue resolution, and collaboration with internal teams to navigate the...
-
Customer Relationship Executive
6 months ago
Palghat, India Veta Spoken English Full timeKey Responsibilities: - Relationship Building: Cultivate strong relationships with new and existing customers through regular communication, follow-up calls, and meetings. Act as the main point of contact for clients, providing personalized assistance and support as needed. - Customer Support: Address customer inquiries, requests, and concerns promptly and...
-
Customer Relationship Executive
6 months ago
Palghat, India Sununited Infologics Pvt. Ltd Full time**Responsibilities**: - Provide accurate information regarding products, services, policies, and procedures to customers. - Assist customers with troubleshooting technical issues and guide them through problem-solving steps. - Handle and resolve customer complaints or concerns in a courteous and timely manner. - Escalate complex issues to appropriate...
-
Customer Relationship Executive
6 months ago
Palghat, India Sununited Infologics Pvt. Ltd Full time**Responsibilities**: - Provide accurate information regarding products, services, policies, and procedures to customers. - Assist customers with troubleshooting technical issues and guide them through problem-solving steps. - Handle and resolve customer complaints or concerns in a courteous and timely manner. - Escalate complex issues to appropriate...
-
Customer Relationship Executive
6 months ago
Palghat, India InterSeek Recruitment Services Full timeBuilding and maintaining profitable relationships with key customers. - Overseeing the relationship with customers handled by your team. - Resolving customer complaints quickly and efficiently. - Keeping customers updated on the latest products in order to increase sales. - Meeting with managers in the organization to plan strategically. - Expanding the...
-
Customer Relationship Executive
6 months ago
Palghat, India ADDcoms HR Consultants Full timeOpening of Customer Relations Executive and Office Admins in a leading offset printers near Malampuzha, Palakkad Working Hours: 9.00AM-6.00PM (This recruitment is through a HR consultancy and is chargeable) **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹10,000.00 - ₹12,000.00 per month **Benefits**: - Cell phone reimbursement - Paid time...
-
Customer Relationship Executive
6 months ago
Palghat, India Art of Living HR Full time**Key Responsibilities** - Act as the primary liaison between clients and the organization, providing personalized support and guidance in navigating the complexities of the stock market. Understand and address clients' investment goals, risk appetite, and preferences Deliver timely and relevant updates on stock market trends, financial news, and...
-
Customer Relationship Officer
2 months ago
Palghat, India NEO GUIDE Full timeExperience: Freshers/Experienced Qualification: Plus two or Degree Duties And Responsibilities - Building and maintaining customer relationships, - Identifying new business opportunities, - Improving the organization's overall customer satisfaction ratings. - Convert leads, build client relationship and sell products/services. - Explain the customers about...
-
Customer Relationship Executive
2 months ago
Palghat, India Sununited Infologics Pvt. Ltd Full time**Responsibilities**: - Provide accurate information regarding products, services, policies, and procedures to customers. - Assist customers with troubleshooting technical issues and guide them through problem-solving steps. - Handle and resolve customer complaints or concerns in a courteous and timely manner. - Escalate complex issues to appropriate...
-
Customer Relationship Executive
6 months ago
Palghat, India Gem Phoenix Skoda Full timeFollow up with customers as script and scheduled time - Taking appointments from the customer and allocating service advisor - Coordinate with service advisors for technical queries of customers - Maintaining dissatisfied customers records and date of attending and control of appointments - Daily report of PSF(Summary) - Customer complaints record keeping -...
-
Customer Relationship Executive
6 months ago
Palghat, India Malankara Multistate Cooperative Credit Society Ltd Full timeExperience Required: 0-1, Freshers can also apply Minimum Qualification: Minimum Degree/ 3Year Diploma - Good communication and follow up skill - knowledge in accounting and administration process - Inter department Coordination and negotiation skills. - Computer Proficiency - Willing to travel extensively, Coordination and negotiation skills. **Job...
-
Branch Relationship Executive
6 months ago
Palghat, India Innovsource Pvt Ltd Full timeBranch Relationship Executive SBI Cards Credit Card Sales Salary : 19300+Fixed+ PF + ESI + Incentive Qualification : Degree Target oriented / Ready to work in the field(Hyper Markets, Malls, Premium stores etc) Experience : Freshers also can apply Age limit :30 Male/Female Locations: All Kerala vacancies are available. NB: Free hiring Role: Field...
-
Branch Relationship Executive
6 months ago
Palghat, India mihy service Full timeDesignation : Branch relationship Executive Location : Palakkad Gender : M/F Qualification : Any Degree - or 3 yr diploma passed Experience : Fresher / Experienced Salary : 15 k - 25 k + ESI, PF, Incentive Willing to travel Branches (25 km radius ) Working Time : 9.30 am - 6.30 pm **Salary**: ₹25,000.00 per month **Benefits**: - Provident...
-
Customer Relationship Executive
6 months ago
Palghat, India ABLE SCOOBIKES LLP Full timeUrgently looking for CRE s for an authorized Two wheeler dealership No Experience needed Freshers are welcome **Salary**: ₹8,000.00 - ₹26,456.41 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus Work Location: In person **Speak with the employer** +91 7593039000
-
Customer Relationship Executive
6 months ago
Palghat, India ABLE SCOOBIKES LLP Full timeUrgently looking for CRE s for an authorized Two wheeler dealership No Experience needed Freshers are welcome **Salary**: ₹8,000.00 - ₹26,456.41 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus Work Location: In person
-
Client Relationship Executive
6 months ago
Palghat, India Inter Seek Recruitment Services Full timeMeeting with potential clients to gauge the utility and viability of prospective working relationships. - Ensuring regular contact with existing clients to maintain our company's presence. - Repairing disengaged or fractured relationships. - Conducting in-depth needs assessments to better understand each client's requirements. - Identifying a range of our...
-
Branch Relationship Executive
6 months ago
Palghat, India Inter Search Recruitment Services Full timeMeeting with potential clients to gauge the utility and viability of prospective working relationships. - Ensuring regular contact with existing clients to maintain our company's presence. - Repairing disengaged or fractured relationships. - Conducting in-depth needs assessments to better understand each client's requirements. - Identifying a range of our...