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Customer Relationship Executive
2 weeks ago
Follow up with customers as script and scheduled time
- Taking appointments from the customer and allocating service advisor
- Coordinate with service advisors for technical queries of customers
- Maintaining dissatisfied customers records and date of attending and control of appointments
- Daily report of PSF(Summary)
- Customer complaints record keeping
- Maintaining customer/ Chauffer lounge & engaging customers if they are waiting in the Lounge/ Reception
- Following the service core process
Female Graduate wit 3-4 years of experience in the automobile industry with good communication skills and willingness to grow/ excel with customer
- centric approach
**Job Types**: Full-time, Permanent
Pay: ₹10,000.00 - ₹20,000.00 per month
**Benefits**:
- Life insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
**Experience**:
- total work: 3 years (preferred)
- Customer service: 4 years (preferred)
**Language**:
- English (preferred)
Ability to Commute:
- Palakkad, Kerala (required)
Ability to Relocate:
- Palakkad, Kerala: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 9288044480
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