Customer Service

3 weeks ago


Hyderabad Telangana, India Genpact Full time

With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people._
- Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower._

**_ _**
- Welcome to the relentless pursuit of better._

**_ _**
- Customer Service_

**_ _**
- Role & Responsibilities:_
- _Respond to the customer queries & issues in timely manner_
- _Provide solution to the customer basis the available help articles and within the policies_
- _Replicate customers issue and report necessary bugs/suggestions/ideas_
- _Provide excellent services to the customers_
- _Work closely with internal departments to provide the required information/support to the customer_
- _Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment_
- _Maintain a deep understanding of client process and policies_
- _Upskill to enhance the knowledge time to time and offer support_
- _Upsell existing and sell the relevant/next logical products to the new customers basis their business need/nature of business_
- Qualifications we seek in you_
- _Minimum qualifications_
- o Graduation in any discipline (Pref B.Tech or any other tech/non-tech degree with computer course/certification/diploma)_
- o Freshers are eligible_
- o Preferred pre-requisites:_
- Effective probing skills and analyzing / understanding skills_
- Analytical skills with customer centric approach_
- Excellent proficiency with written English and with neutral English accent_
- You should be able to work on a flexible schedule (including weekend shift)_

**_
Job_**_Process Associate_

**_ Primary Location_**_India-Hyderabad_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Feb 14, 2024, 7:46:12 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_



  • HITEC City, Hyderabad, Telangana, India FRUGES service IT Full time

    Job description We are hiring for International Customer Support Minimum 1 year Experience into inbound Voice is Mandatory Package: 4 to 4.5 LPA Rotational Shifts 2 Rotational Week offs 2 Way Cab Provided Excellent Communication Skills Required Note: Immediate Joiners An inbound call center agent handles incoming calls from customers. In this job,...


  • HITEC City, Hyderabad, Telangana, India FRUGES service IT Full time

    **We are hiring for International Customer Support**: - **Minimum 1 year Experience into inbound Voice is Mandatory**: - **Package: 4 to 4.5 LPA**: - **Rotational Shifts**: - **2 Rotational Week offs**: - **2 Way Cab Provided**: - **Excellent Communication Skills Required**: - **Note: Immediate Joiners** An inbound call center agent handles incoming...

  • Customer Support

    2 months ago


    Hyderabad, Telangana, India FRUGES service IT Full time

    **We are hiring for Domestic Voice Process** **Freshers** **Package: upto 14k** **Rotational 1 Weekoff** **Rotational Shifts** **2 way cab** **Location: Pocharam near Ghatkesar** **Hindi And English is Mandatory** **Job Types**: Full-time, Fresher Pay: ₹13,000.00 - ₹15,000.00 per month Schedule: - Day shift - Rotational shift Supplemental pay...


  • Hyderabad, Telangana, India FRUGES service IT Full time

    Job title: International voice process Qualification: Undergrads or Grad Package: 3.5 to 4.5 LPA Experience : Minimum 1 Years into International 2 Way Cab Facility 5 days working **Note: International Customer Support Inbound...** **you can reach me out at 8341073836 Schedule: - Night shift - Rotational shift - US shift **Education**: - Bachelor's...


  • Hyderabad, Telangana, India FRUGES service IT Full time

    Job title: International voice process Qualification: Undergrads or Grad Package: 3.5 to 4.5 LPA Experience : Minimum 1 Years into International 2 Way Cab Facility 5 days working **Note: International Customer Support Inbound...** **you can reach me out at 8341073836 Schedule: - Night shift - Rotational shift - US shift **Education**: - Bachelor's...


  • Hyderabad, Telangana, India AIOMS Full time

    Role Summary: Customer Service Representative - To Answer Phones to respond to general Customer's inquiries, concerns and complaints. Arrange for service requested by the Customers. To follow up with Doctor office for paperwork and Project a professional Company image through Phone interaction Essential Responsibilities: Service calls from Customers based...


  • Hyderabad, Telangana, India AIOMS Full time

    Role Summary: Customer Service Representative - To Answer Phones to respond to general Customer's inquiries, concerns and complaints. Arrange for service requested by the Customers. To follow up with Doctor office for paperwork and Project a professional Company image through Phone interaction Essential Responsibilities: Service calls from Customers based...


  • Hyderabad, Telangana, India CallHealth Services Private Limited Full time

    **Job Title**: Customer Service Associate **Company Overview**: CallHealth is a leading digital healthcare organization dedicated to providing high quality healthcare services to customers, we strive to improve customer experiences and ensure their well -being through personalized medical solutions. **Job Summary**:As a Customer Service Associate, you will...


  • Hyderabad, Telangana, India Connect Galaxy Full time

    _**We are hiring!!!**_ **Designation**: Customer Service Representatives **Language known**: Hindi, English, Telugu **Fresher **/ **Experienced **in **Tele-Sales** Minimum qualification required is **10+2 **or **Any Degree** **Role**: Inbound voice (Service oriented calls for swiping machine) Rotational **shifts **and Rotational **week...


  • Hyderabad, Telangana, India DAZN Full time

    **Job Title**: - Customer Service Agent**Location**: - Hyderabad, India**Schedule**: - Full-Time, Permanent**Team**: - Customer Service**Department**: - Operations**What's your new role about?**: - Disrupting an industry is an ambitious challenge! We are playing more hours of live sport than any other broadcaster anywhere in the world and we are on a...


  • Hyderabad, Telangana, India Shott Amusement Limited Full time

    **Customer Service Representative** Designation - Customer Service Representative Working Location - Madhapur, Hyderabad Education Required - S.S.C or H.S.C. College Student or Fresher can apply Age Criteria - 18 to 26 Years Job Timings - For Male - 1 PM TO 10 PM & 2PM TO 11PM & 3 PM TO 12 AM & 4 PM to 1 AM (Rotational Shift) For Female - 10:30 AM TO...


  • Hyderabad, Telangana, India HSBC Full time

    -Job description **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is,...


  • Hyderabad, Telangana, India DAZN Full time

    **Job Title**: - Customer Service Trainer**Location**: - Hyderabad, India**Schedule**: - Full-Time, Permanent**Team**: - Customer Service**Department**: - Operations**What's your new role about?**: - Welcome to DAZN, the world’s leading live OTT sports service. Disrupting an industry isn’t easy! DAZN is playing more hours of live sport than any...


  • Hyderabad, Telangana, India bangalore strategic solutions Full time

    **Consumer Support Analyst** **Location**: Hyderabad (Madapora) **Shifts**: 3 Shifts covering 24*7 Support (Some will be in Night shift, some in Swing, and some in day Shift) Note only US shift cab facility. **CTC**: 3.50 LPA **Interview Process**: - Internal Screening at Lead Level - Versant Test - Qualifying score - 59+ - First Round at Coinbase -...


  • Hyderabad, Telangana, India SoftPath consulting Full time

    Hiring for a leading FMCG/ Retail based company! Job Title - **Customer Service Executive** **Job location - Hyderabad** Work Experience - **Minimum 1-2 years’ relevant experience role** **CTC**: - up to 30 k Min. Education - **Graduate** Job Objective - He would be r**esponsible for Employee services - over Phone Calls, mails & Query resolution of...


  • Hyderabad, Telangana, India Fresh Prints Full time

    **Client Escalation Specialist - Be the face of a company obsessed with customer experience**: Fresh Prints is the hottest collegiate apparel brand that has been growing at over 60% for a decade! We have 400+ students who will contribute significantly to our revenue in the next 12 months. At Fresh Prints, one of our guiding principles is "Start and End with...


  • Hyderabad, Telangana, India Watchyourhealth.com India Private Limited Full time

    Connect With the customer. - Providing healthcare services. - Update the data On The System. - Provide the Information Regarding Product /Services /Benefits. **Experience**: 1 to 2 years of experience in Health Insurance Industry. **Salary**: ₹20,000. **Location**: **Hyderabad** **Salary**: ₹12,000.00 - ₹15,000.00 per month **Benefits**: -...


  • Hyderabad, Telangana, India Rekonnect Consultants PVT. LTD. Full time

    Skills and Ability - 1. Excellent written communication skills in the English language. 2. The Associate should have a strong typing proficiency with at least a gross typing speed of 30 wpm words per minute with 90% of accuracy. 3. The associate should be comfortable working in rotational/night shifts and willing to work on holiday basis business...


  • Hyderabad, Telangana, India Trendia Full time

    Must be fluent in both English and Hindi - Has a quick grasp of business processes and operations. * - Should be self motivated and self-disciplined enough to work dedicatedly from home everyday at the required timings. - Can own responsibility and see pending tasks to their due execution. - Can effectively perform repeated tasks with enthusiasm. - Possess...


  • Hyderabad, Telangana, India SoftPath Consulting Full time

    Hiring for a leading FMCG/ Retail based company! Job Title **Job location - Hyderabad** Work Experience - **Minimum 1-2 years’ relevant experience role** **CTC**: - up to 30 k Min. Education - **Graduate** Job Objective - He would be r**esponsible for Employee services - over Phone Calls, mails & Query resolution of distributors at PAN India...