Back Office Sales Assistant
5 months ago
**Job Title: Back Office Sales Assistant**
Are you detail-oriented, organized, and skilled in customer interaction? Shreeji Projects is seeking a dedicated Back Office Sales Assistant to join our team in Ahmedabad. As a Back Office Sales Assistant, you will play a crucial role in bridging the gap between our sales team and customers. Your primary responsibilities will include routine follow-ups with customers, expertly managing customer interactions both directly and indirectly, and handling administrative tasks to support our sales operations.
**Key Responsibilities**:
- **Bridge between Sales Team & Customers**: Serve as a liaison between our sales team and customers, ensuring seamless communication and satisfaction.
- **Routine Follow-ups**: Track customer interactions through regular follow-ups, maintaining strong relationships and providing exceptional customer service.
- **Customer Interaction**: Demonstrate expertise in interacting with customers, both directly and indirectly, addressing inquiries, resolving issues, and ensuring customer needs are met.
- **Communication Distribution**: Distribute communications to related departments promptly and efficiently when necessary, ensuring smooth workflow and collaboration.
**Qualifications**:
- Proven experience in a similar role, preferably in a sales or customer service environment.
- Excellent communication skills, both verbal and written, with a strong ability to interact professionally with customers and colleagues.
- Exceptional organizational skills and attention to detail, with the ability to multitask and prioritize effectively.
- Ability to work independently and collaboratively within a team environment.
- Strong problem-solving skills and a customer-centric approach.
- Bachelor's degree in business administration, marketing, or related field preferred.
**Salary**: ₹8,920.53 - ₹21,704.59 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
**Experience**:
- B2B sales: 1 year (required)
- Office management: 1 year (required)
**Language**:
- English (required)
**Location**:
- Ramol, Ahmedabad, Gujarat (preferred)
Work Location: In person
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