Customer Service Executive

1 month ago


Jaipur, India Venture Quest Full time

**Salary : Upto 4 LPA**

**Shift: Rotational shift/24*7 (Cab facility)**

**Working days: 5 days working (Rotational off)**

**Relocation allowance of 10000 will be provided**

**Qualifications**:

- Excellent communication skills, both in written and spoken English
- Proven experience in customer service, preferably in a call center or online support environment
- Strong problem-solving and troubleshooting skills
- Calm and patient temperament to handle irate customers and diffuse tense situations
- Good multitasking and time management skills to manage and prioritize concurrent tasks and responsibilities
- Familiarity with CRM and support software tools such as Zendesk, Freshdesk, or similar
- Any degree or diploma in Business Management, Communications or related field
- Good knowledge of Microsoft Office Suite, especially Excel and PowerPoint

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹25,000.00 - ₹34,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Evening shift
- Night shift
- Rotational shift
- US shift
- Weekend availability

Supplemental pay types:

- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- Jaipur, Rajasthan (required)

Ability to Relocate:

- Jaipur, Rajasthan: Relocate before starting work (required)

**Speak with the employer**
+91 9897853787



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