Customer Care Executive
2 weeks ago
**Responsibilities**:
Resolve customer issues and complaints, including coordinating with other departments as needed to provide effective solutions
Proactively reach out to customers to ensure their satisfaction with our products and services
Maintain accurate records of all customer interactions and analyze data to identify trends and opportunities for improvement
Work closely with other departments, including Sales, Marketing, and Operations, to improve the overall customer experience
Continuously update and maintain knowledge of our products, pricing, and policies
Participate in customer service training and development activities as required.
**Job Types**: Full-time, Fresher, Part-time, Internship
Contract length: 1-3 months
Part-time hours: 48 per week
**Salary**: ₹8,000.00 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Internet reimbursement
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus
**Education**:
- Secondary(10th Pass) (preferred)
**Experience**:
- Customer service (preferred)
- Technical support (preferred)
- total work (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
**Speak with the employer**
+91 7972546475
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