Pension Administrator

We are conducting a Walk-In Drive for Women who want to restart their career after a break. Career 2.0 is WTW India’s award-winning women returner program. Launched in 2017, the program has been running successfully for over 7 years - even through the pandemic. This is a program that offers women on a career break the opportunity to restart their professional journey with us. We have hired over 60 women through the program in 2023. Join us and benefit from the resources and support you need to rebuild a career and make an impact.

We are conducting a Walk-In Drive for Women who want to restart their career after a break.

**Career 2.0** is WTW India’s award-winning women returner program. Launched in 2017, the program has been running successfully for over 7 years - even through the pandemic. This is a program that offers women on a career break the opportunity to restart their professional journey with us. We have hired over 60 women through the program in 2023.

Join us and benefit from the resources and support you need to rebuild a career and make an impact.

**Venue Details**: WTW, iTHINK Techno Campus, 7th Floor, A&B Wing, Off Pokhran Road No. 2, Close to Eastern Express Highway, Thane (West) - 400 607. India

**Date & Time** : Saturday, 9th March between 11 AM to 11:30 AM

**Eligibility Criteria**:

- Women who are currently on a career break
- Minimum 8+ months gap in career
- Excellent communication skills
- Full Time Graduation

**Perks & Benefits**:

- Hybrid work model (Work from Office during training if required for the role)
- Transportation (Within Boundary Limit) & Insurance Facility
- Competitive Salary
- Work Life Balance
- Supportive Management

The role of Administrator is to work within an administration team servicing both member and client queries in relation to defined benefit pension schemes.

**Performance Objectives**:
**Excellence**
- Perform and communicate with guidance from other team members in North America, routine and recurring plan administration tasks for clients’ defined benefit pension schemes (e.g., benefit calculations, forms review, payment processing).
- Continuously seek to identify areas where the service to clients/members could be improved and communicate to the Senior Administrator/Team Leader.
- Deal with queries and requests by the use of standard letters and reference to procedures.
- Recognise and escalate potential problem and potential complaint cases and procedures.
- Seek clarification where errors are made.
- Monitor own workflow to ensure service levels are achieved.
- Prioritise and manage own workload and maintain a rolling schedule of objectives.
- Accurately perform manual calculations.
- Know and live the firm’s values.

**People**
- Assist the wider team in more complex / project work when required.
- Accountable for own development, identifying and raising any learning needs with Administration

**Co-ordinator.**
- Understand your role within the team.
- Support colleagues for holiday cover and workload peaks.
- Update and maintain skills matrix.

**Qualifications**:

- Graduate (Full Time)

**Requirements**:

- Able to work to a high level of accuracy.
- Able to work well under pressure and meet targets.
- Interpersonal skills to include good written and verbal communication.
- Customer and quality focussed.
- Computer literate.
- Pass at C or above for Maths and English at GCSE or equivalent.
- Experience in either DB/ DC pension administration or UK/US Pension experience essential

**Knowledge/Experience**:

- 1 - 5 years

**Required Mindset and Behaviours**:

- Willis Towers Watson Values and Behaviors will underpin all roles and will guide performance criteria

**Salary**: ₹180,000.00 - ₹350,000.00 per year

**Benefits**:

- Health insurance
- Internet reimbursement
- Life insurance
- Paid time off
- Provident Fund

Schedule:

- Rotational shift

Application Question(s):

- Do you have 8 months work gap?

Shift availability:

- Night Shift (required)

Work Location: Hybrid remote in Thane, Maharashtra