![WTW](https://media.trabajo.org/img/noimg.jpg)
Uk Pension Administration
3 weeks ago
**Job Summar **y
High-performing institutions cultivate and grow talent, carefully balancing costs and rewards. From employee benefits to executive compensation, we take a rounded perspective, based on leading-edge thinking, data, analytics and software, unearthing new ways to motivate people, foster wellbeing and implement solutions that work.
**Principal Duties/Responsibilities**
KPI Management
- Communicate effectively with client/members via the telephone, remembering each caller will
have a different level of understanding. Record each call as they occur.
- Consistently provide a quality customer experience to clients/members.
- Continuously seek to identify areas where the service to clients/members could be improved and
communicate to the Senior Administrator/Team Leader.
- Deal with queries and requests by the use of standard letters and reference to procedures.
- Recognise and escalate potential problem and potential complaint cases.
- Ensure complaints procedure is adhered to and that all complaints are immediately notified to
Senior Administrator.
- Seek clarification where errors are made.
- Monitor own workflow to ensure service levels are achieved.
- Prioritise and manage own workload and maintain a rolling schedule of objectives.
- Accurately perform manual calculations.
- Know and live the firm’s values.
Operations Management/Operational Effectiveness
- Participate and contribute in team huddles.
- Proactively support key initiatives that have been delivered to implement change.
- To ensure any feedback (including breach/errors) found in the process is informed to the team
Manager instantly.
Relationship management
- Assist the wider team in more complex / project work when required.
- Accountable for own development, identifying and raising any learning needs with Administration
Co-ordinator.
- Understand your role within the team.
- Support colleagues for holiday cover and workload peaks.
- Update and maintain skills matrix.
Qualifications:
- Graduate
**Skills**:
- Able to work to a high level of accuracy.
- Able to work well under pressure and meet targets.
- Interpersonal skills to include good written and verbal communication.
- Customer and quality focussed.
- Computer literate.
- Pass at C or above for Maths and English at GCSE or equivalent.
- Experience in either DB or DC pensions administration is essential.
Knowledge/Experience:
- 0 - 3 years
-
Pension Administrator
2 weeks ago
Thane, India WTW Full timeWe are conducting a Walk-In Drive for Women who want to restart their career after a break. Career 2.0 is WTW India’s award-winning women returner program. Launched in 2017, the program has been running successfully for over 7 years - even through the pandemic. This is a program that offers women on a career break the opportunity to restart their...
-
Pension Administration
4 weeks ago
Thane, India WTW Full timePension Administration - Thane, IN March 14, 2024 To be added by recruiter To be added by recruiter
-
Pension Administration
4 weeks ago
Thane, India WTW Full timePrincipal Duties/Responsibilities KPI Management - Communicate effectively with client/members via the telephone, remembering each caller will have a different level of understanding. Record each call as they occur. - Consistently provide a quality customer experience to clients/members. - Continuously seek to identify areas where the service to...
-
Pension Administrator
2 weeks ago
Thane, India WTW Full timeWe are conducting a Walk-In Drive for Women who want to restart their career after a break. Career 2.0 is WTW India’s award-winning women returner program. Launched in 2017, the program has been running successfully for over 7 years - even through the pandemic. This is a program that offers women on a career break the opportunity to restart their...
-
Pension Administration Calc Ana
7 days ago
Thane, India WTW Full timePension Administration Calc Ana - Thane, IN March 05, 2024 to be added by recruiter to be added by recruiter
-
Pension Admin Payroll
2 weeks ago
Thane, India WTW Full timePension Admin Payroll - Career 2.0 - Thane, IN February 27, 2024 **KPI Management** - Communicate effectively with client/members via the telephone, remembering each caller will have a different level of understanding. Record each call as they occur. - Consistently provide a quality customer experience to clients/members. - Continuously seek to identify...
-
Pension Administration
1 month ago
Thane, India Willis Towers Watson Full time**About Willis Towers Watson** Our distinct, connected perspective across talent, assets and ideas unlocks potential for our clients. While many just look at mitigating the downside, we see how a unified approach to people and risk is a path to growth. Powered by market analytics and behavioral insight, our integrated teams reveal hidden value within the...
-
International Uk Voice
2 months ago
Wagle Estate, Thane, Maharashtra, India Orange Hr Full timeUK PENSIONS- NEW PROCESS - **Location Malad and thane Mumbai**: - Uk shift - Pure voice - Shift in between 12pm to 2am (any 9 hours) - Sat sun off - Budget max 6lpa - Criteria: - HSC + 36 months experience into Voice - Graduate + 12 months experience into voice. Must have all documents from all firm, no absconded. Bgv Check with respect to pf account. -...
-
International Uk Voice
2 months ago
Wagle Estate, Thane, Maharashtra, India Orange Hr Full timeUK PENSIONS- NEW PROCESS - **Location Malad and thane Mumbai**: - Uk shift - Pure voice - Shift in between 12pm to 2am (any 9 hours) - Sat sun off - Budget max 6lpa - Criteria: - HSC + 36 months experience into Voice - Graduate + 12 months experience into voice. Must have all documents from all firm, no absconded. Bgv Check with respect to pf account. -...
-
International Uk Voice
1 day ago
Wagle Estate, Thane, Maharashtra, India Orange Hr Full timeUK PENSIONS- NEW PROCESS - **Location Malad and thane Mumbai**: - Uk shift - Pure voice - Shift in between 12pm to 2am (any 9 hours) - Sat sun off - Budget max 6lpa - Criteria: - HSC + 36 months experience into Voice - Graduate + 12 months experience into voice. Must have all documents from all firm, no absconded. Bgv Check with respect to pf account. -...
-
International Uk Voice
1 day ago
Wagle Estate, Thane, Maharashtra, India Orange Hr Full timeUK PENSIONS- NEW PROCESS - **Location Malad and thane Mumbai**: - Uk shift - Pure voice - Shift in between 12pm to 2am (any 9 hours) - Sat sun off - Budget max 6lpa - Criteria: - HSC + 36 months experience into Voice - Graduate + 12 months experience into voice. Must have all documents from all firm, no absconded. Bgv Check with respect to pf account. -...
-
Uk - Pension Admin - Advisor
2 months ago
Thane, India WTW Full timeto be added by recruiter to be added by recruiter
-
Customer Service Representative
1 week ago
Thane, India Gratitude India Manpower Consultants Pvt. Ltd. Full time*HIRING. HIRING. HIRING!!* CAREER OPPORTUNITIES FOR *MUMBAI* LOCATION *CUSTOMER SERVICE ASSOCIATE* Location: *Thane* UK shift Process : Pension process - experience CTC: Upto 5.5 LPA *Only Graduates* WORK FROM OFFICE JOB! **Job Types**: Full-time, Permanent **Salary**: ₹350,000.00 - ₹600,000.00 per year **Benefits**: - Health insurance -...
-
Ca - Accounts Finalization
3 weeks ago
Thane, India WTW Full time**Primary responsibilities include the following**: - Processing the monthly cash reconciliations received from the onshore team. - Processing monthly / quarterly cash flows in the prescribed format or as advised by the Onshore Team. - Processing of year-end accounts. This entails the following processes: - Creating an opening trial balance using the...
-
Accounts Receivable Administrator
2 weeks ago
Thane, India Kynetec Full timeKynetec is the global leader in agricultural and animal health market insights. We have a long history of market research expertise, specialising in animal health and nutrition, crop protection, farm machinery and equipment, seed/biotech and fertilisers.Backed by a team of more than 850 market researchers, interviewers, data analysts, marketing scientists...
-
IT Administrator
4 weeks ago
Panchpakhadi, Thane, Maharashtra, India Exheat process heat india private ltd Full timeIn this role you will act as support for day to day system, hardware and software issues and will be responsible for company’s IT and phone infrastructure. - You will need strong IT support experience as you will be dealing with end users directly. - We would expect good levels of English, both verbal and written and ability to communicate with a range of...
-
Advisor- Tas Pfa Gb Accounts
3 weeks ago
Thane, India WTW Full timeAdvisor - TAS PFA GB Accounts - Thane, IN January 24, 2024 Primary responsibilities include the following: - Processing the monthly cash reconciliations received from the onshore team. - Processing monthly / quarterly cash flows in the prescribed format or as advised by the Onshore Team. - Processing of year-end accounts. This entails the following...
-
Accounts Receivable Administrator
2 weeks ago
Thane, India Kynetec Full timeKynetec is the global leader in agricultural and animal health market insights. We have a long history of market research expertise, specialising in animal health and nutrition, crop protection, farm machinery and equipment, seed/biotech and fertilisers.Backed by a team of more than 850 market researchers, interviewers, data analysts, marketing scientists...
-
Accounts Receivable Administrator
2 weeks ago
thane, India Kynetec Full timeKynetec is the global leader in agricultural and animal health market insights. We have a long history of market research expertise, specialising in animal health and nutrition, crop protection, farm machinery and equipment, seed/biotech and fertilisers. Backed by a team of more than 850 market researchers, interviewers, data analysts, marketing scientists...
-
Accounts Receivable Administrator
2 weeks ago
Thane, India Kynetec Full timeKynetec is the global leader in agricultural and animal health market insights. We have a long history of market research expertise, specialising in animal health and nutrition, crop protection, farm machinery and equipment, seed/biotech and fertilisers.Backed by a team of more than 850 market researchers, interviewers, data analysts, marketing scientists...