Restaurant Captain
5 months ago
**Job Title: Restaurant Captain**
**Location: Indira Nagar, Bangalore**
**Salary: ₹25,000 to ₹30,000 per month**
**Education: Any**
**Experience: 2 to 3 years**
**Type of Properties: Restaurant**
**Responsibilities**:
1. Customer Service: Greet and welcome guests upon arrival, escort them to their tables, and provide menus. Ensure that guests receive prompt, courteous, and personalized service throughout their dining experience.
2. Order Management: Take and accurately record food and beverage orders from guests. Relay orders to the kitchen and bar staff, ensuring timely preparation and delivery of items.
3. Table Management: Manage table assignments and seating arrangements to optimize capacity and flow. Coordinate with the host/hostess and floor staff to ensure efficient seating and turnover of tables.
4. Team Leadership: Supervise and support the restaurant staff, including servers, bussers, and runners. Provide training, guidance, and feedback to ensure high standards of service and professionalism.
5. Problem Resolution: Address any issues or concerns raised by guests promptly and effectively. Resolve complaints, handle special requests, and ensure guest satisfaction.
6. Upselling: Promote menu items, specials, and promotions to guests. Encourage upselling and cross-selling to enhance the dining experience and increase revenue.
7. Quality Control: Monitor the quality and presentation of food and beverages served to guests. Ensure that all items meet established standards of taste, appearance, and freshness.
**Qualifications**:
- Minimum 2 to 3 years of experience as a Restaurant Captain or in a similar role.
- Strong leadership and interpersonal skills.
- Excellent communication and customer service abilities.
- Knowledge of restaurant operations and service procedures.
- Ability to multitask and work efficiently in a fast-paced environment.
- Flexibility to work evenings, weekends, and holidays as required.
**Contact Information**:
For further inquiries, please contact us at:
- Phone: 08062181390 / 9886970449
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Morning shift
- Night shift
- Rotational shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
**Location**:
- Bengaluru, Karnataka (preferred)
Work Location: In person
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