Customer Service Executive

7 months ago


Chandigarh, India ADB Foods And Hospitality Full time

Are you passionate about providing exceptional customer service in a fast-paced environment?

Do you thrive in roles where you can interact with people from diverse backgrounds?

If so, we have an exciting opportunity for you to join our team as a Customer Service Executive/Billing Representative at Barsana Aahaar.

**Responsibilities**:

- Greet customers with a warm and friendly demeanor as they enter the restaurant.
- Provide outstanding customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction.
- Process customer orders accurately and efficiently using our POS system.
- Handle cash, credit card transactions, and provide customers with accurate change.
- Maintain cleanliness and organization of the cashier area and dining area.
- Collaborate with kitchen staff to ensure timely and accurate order preparation.
- Uphold food safety and hygiene standards at all times.
- Assist with inventory management and restocking of supplies as needed.
- Work collaboratively with team members to ensure smooth operations during peak hours.

**Requirements**:

- Previous experience in customer service, preferably in a restaurant or retail environment.
- Strong communication and interpersonal skills.
- Ability to work well under pressure and in a fast-paced environment.
- Attention to detail and accuracy in cash handling.
- Flexibility to work evenings, weekends, and holidays.
- Basic math skills and proficiency with POS systems.
- Knowledge of food safety regulations is a plus.
- High school diploma or equivalent.

**Benefits**:

- Competitive salary and opportunities for advancement.
- Comprehensive training program.
- Employee discounts on meals.
- Positive and supportive work environment.
- Opportunity to be part of a dynamic team in the food service industry.

If you are passionate about delivering excellent customer service and enjoy working in a team-oriented environment, we would love to hear from you

**Salary**: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift
- Weekend availability

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person



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