Guest Service Assistant

7 months ago


Fazilpur Gurugram Haryana, India Hostie Holiday Homes Pvt Ltd. Full time

**Responsibilities**:

- Greet guests upon arrival and assist with check-in/check-out procedures.
- Provide information to guests about hotel amenities, local attractions, and directions.
- Handle guest inquiries, requests, and complaints promptly and courteously.
- Coordinate with other departments to fulfill guest needs, such as housekeeping, maintenance, and room service.
- Maintain a clean and organized lobby area.
- Assist with administrative tasks, including answering phones, processing reservations, and handling payments.
- Ensure the security and confidentiality of guest information.
- Uphold company standards for customer service excellence at all times.

**Requirements**:

- Previous experience in customer service or hospitality preferred.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities.
- Ability to work effectively in a fast-paced environment.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- High school diploma or equivalent; additional education or training in hospitality management is a plus.
- Must be legally eligible to work in Delhi NCR

**Job Types**: Full-time, Fresher, Internship
Contract length: 6 months

**Salary**: ₹7,000.00 - ₹10,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift
- Morning shift
- Rotational shift

Supplemental pay types:

- Overtime pay
- Shift allowance

Work Location: In person

**Speak with the employer**

+91 9205501331


  • Guest Service Agent

    7 months ago


    Gurugram, Haryana, India Marriott International, Inc Full time

    **Job Number** 24025856 **Job Category** Rooms & Guest Services Operations **Location** Le Meridien Gurgaon Delhi NCR, Sector 26, M.G. Road, Gurgaon, Haryana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Greet and escort guests to rooms. Open doors and assist guests/visitors...


  • Gurugram, Haryana, India JRD HOLDINGS PVT LTD Full time

    ### **Job Summary**: The Banquet Guest Service Agent (Banquet GSA) is responsible for ensuring the smooth execution of banquet functions, delivering outstanding service to guests, and supporting the banquet team in preparing for and hosting events. You will assist in setting up venues, serving guests during events, and resolving any issues to ensure a...


  • Gurugram, Haryana, India Marriott International, Inc Full time

    **Job Number** 24086366 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Gurugram Downtown, Plot no - 27 B, Sector Road, Gurugram Haryana, Haryana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations,...


  • Gurugram, Haryana, India Accor HQ Full time

    **Prime Function**: - Bartendering Skills preferred. - Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations. - Welcome the guests by greeting them as per the standards. - Ensure compliance to all the financial procedures and policies. **Key Responsibilities**: - Respond to...


  • Gurugram, Haryana, India Holiday Inn Full time

    **Job **overview Food and Beverage is what adds flavour to a stay! Guests love to enjoy delicious, freshly-prepared and beautifully presented food. To deliver a great guest experience - A Restaurant Server will serve food and beverages in a timely manner, helping guests to have memorable experiences whenever and wherever they dine. At Holiday Inn we look...


  • Gurugram, Haryana, India Marriott International, Inc Full time

    **Job Number** 24097609 **Job Category** Housekeeping & Laundry **Location** Courtyard Gurugram Downtown, Plot no - 27 B, Sector Road, Gurugram Haryana, Haryana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill...


  • Gurugram, Haryana, India Bombay Meri Jaan Full time

    **Guest Service Associates** Position: Guest Service Associate (Female) **Roles and Responsibilities**: - Provide excellent customer service to guests, addressing inquiries, concerns, and requests promptly and professionally. - Take and process customer orders accurately, ensuring timely delivery and maintaining high-quality service standards. - Possess a...

  • Guest Service Agent

    7 months ago


    Gurugram, Haryana, India Floor and More Stores Pvt Ltd Full time

    A Guest Relations Executive is responsible for ensuring positive interactions between guests and a business. Key duties may include managing guest inquiries, handling complaints, coordinating special requests, and maintaining a high level of customer satisfaction. Strong communication and problem-solving skills are essential, along with the ability to...


  • Gurugram, Haryana, India Marriott International, Inc Full time

    **Job Number** 24000124 **Job Category** Rooms & Guest Services Operations **Location** The Westin Gurgaon New Delhi, Number 1 MG Road, Gurgaon, Haryana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Guest Relations - Welcome and acknowledge each guest with a smile, eye...


  • DLF Ph-II, Gurugram, Haryana, India AV People Kart Private Limited Full time

    **Job Role: Guest Service Associate** **Location**:DLF Cyber Hub, Gurugram **Role Brief**: We are looking to hire a Guest Service Associate whose primary responsibility is to ensure that guests have a pleasant experience during their visit to our outlet. The role involves various tasks, such as greeting guests upon arrival, assisting them in their...


  • Gurugram, Haryana, India Grow4sure consulting pvt ltd Full time

    **Job Title: Guest Relations Executive** **Location: Qutub Plaza, Sector 26, Gurgaon, Haryana** **Company Overviee**: Our company is a Bakery+Cafe themed cafe and a QSR committed to providing exceptional service and memorable experiences to our guests. We are dedicated to excellence in hospitality and are seeking a dynamic individual to join our team as a...


  • Gurugram, Haryana, India Malikpuria Technologies Pvt Ltd Full time

    Key Responsibilities - **Guest Services**: - Greet guests warmly upon arrival and provide a friendly and efficient check-in/check-out process. - Assist guests with their inquiries, requests, and complaints, ensuring they are resolved promptly and satisfactorily. - Provide information about hotel services, amenities, local attractions, and travel...


  • Gurugram, Haryana, India Spa Mart Info Private Limited Full time

    Welcome guests with a warm and friendly demeanor upon arrival. - Check-in guests, confirming their bookings and providing relevant information regarding services, treatments, and amenities. - Ensure that guests' preferences and special requests are noted and communicated to the team. - Handle guest inquiries, complaints, and feedback promptly, resolving...


  • Gurugram, Haryana, India Grand Hyatt Gurgaon Full time

    Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Guest Relations Executive is responsible to assist in the smooth and efficient running of the Guest Services Department within the Rooms...

  • Guest Relation Interns

    7 months ago


    Gurugram, Haryana, India TriEdge Solutions Full time

    Job Position: - Guest Relation Interns Location**:Gurgaon** Job Role: - ? Act as the focal point of contact for the guests, addressing the guest’s concerns in a professional manner in coordination with other property teams to ensure guest satisfaction and achieve a 5 star level of service. ? Should validate guest details upon arrival and provide a...


  • Gurugram, Haryana, India Accor HQ Full time

    **Prime Function**: - Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service. - Ensure to remain alert, courteous and helpful to the guests and co-workers at all times. - Responsible to clean the room, the public area,...


  • Gurugram, Haryana, India Marriott International, Inc Full time

    **Job Number** 24108788 **Job Category** Rooms & Guest Services Operations **Location** Le Meridien Gurgaon Delhi NCR, Sector 26, M.G. Road, Gurgaon, Haryana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of payment,...


  • Faridabad, Haryana, India Marriott International, Inc Full time

    **Job Number** 24032782 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Aravali Resort, 96C6 and H49 Gothda, Faridabad, Haryana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supply guests with directions and information regarding property amenities,...


  • Gurugram, Haryana, India INK IT SOLUTIONS Full time

    We're looking Customer Service Associate for Gurgaon location. Experience level - 1 to 3 Years **Job Description**: - Must have: - **Oracle Opera Cloud experience** - Prior Travel & Hospitality experience (can be operations, guest services, sales, IT - Any prior help desk experience will be extremely useful! **Job Types**: Full-time, Permanent Pay:...


  • Faridabad, Haryana, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24200477 **Job Category**Rooms & Guest Services Operations **Location**Courtyard Aravali Resort, 96C6 and H49 Gothda, Faridabad, Haryana, India, 121001 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Supply guests with directions and information regarding property amenities,...