Guest Service Assistant

5 months ago


Fazilpur Gurugram Haryana, India Hostie Holiday Homes Pvt Ltd. Full time

**Responsibilities**:

- Greet guests upon arrival and assist with check-in/check-out procedures.
- Provide information to guests about hotel amenities, local attractions, and directions.
- Handle guest inquiries, requests, and complaints promptly and courteously.
- Coordinate with other departments to fulfill guest needs, such as housekeeping, maintenance, and room service.
- Maintain a clean and organized lobby area.
- Assist with administrative tasks, including answering phones, processing reservations, and handling payments.
- Ensure the security and confidentiality of guest information.
- Uphold company standards for customer service excellence at all times.

**Requirements**:

- Previous experience in customer service or hospitality preferred.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities.
- Ability to work effectively in a fast-paced environment.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- High school diploma or equivalent; additional education or training in hospitality management is a plus.
- Must be legally eligible to work in Delhi NCR

**Job Types**: Full-time, Fresher, Internship
Contract length: 6 months

**Salary**: ₹7,000.00 - ₹10,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift
- Morning shift
- Rotational shift

Supplemental pay types:

- Overtime pay
- Shift allowance

Work Location: In person

**Speak with the employer**

+91 9205501331


  • Guest Service Agent

    5 months ago


    Gurugram, Haryana, India Marriott International, Inc Full time

    **Job Number** 24025856 **Job Category** Rooms & Guest Services Operations **Location** Le Meridien Gurgaon Delhi NCR, Sector 26, M.G. Road, Gurgaon, Haryana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Greet and escort guests to rooms. Open doors and assist guests/visitors...


  • Gurugram, Haryana, India JRD HOLDINGS PVT LTD Full time

    ### **Job Summary**: The Banquet Guest Service Agent (Banquet GSA) is responsible for ensuring the smooth execution of banquet functions, delivering outstanding service to guests, and supporting the banquet team in preparing for and hosting events. You will assist in setting up venues, serving guests during events, and resolving any issues to ensure a...


  • Gurugram, Haryana, India Marriott International, Inc Full time

    **Job Number** 24086366 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Gurugram Downtown, Plot no - 27 B, Sector Road, Gurugram Haryana, Haryana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations,...


  • Gurugram, Haryana, India Marriott International, Inc Full time

    **Job Number** 24097609 **Job Category** Housekeeping & Laundry **Location** Courtyard Gurugram Downtown, Plot no - 27 B, Sector Road, Gurugram Haryana, Haryana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill...


  • Gurugram, Haryana, India Bombay Meri Jaan Full time

    **Guest Service Associates** Position: Guest Service Associate (Female) **Roles and Responsibilities**: - Provide excellent customer service to guests, addressing inquiries, concerns, and requests promptly and professionally. - Take and process customer orders accurately, ensuring timely delivery and maintaining high-quality service standards. - Possess a...

  • Guest Service Agent

    5 months ago


    Gurugram, Haryana, India Floor and More Stores Pvt Ltd Full time

    A Guest Relations Executive is responsible for ensuring positive interactions between guests and a business. Key duties may include managing guest inquiries, handling complaints, coordinating special requests, and maintaining a high level of customer satisfaction. Strong communication and problem-solving skills are essential, along with the ability to...


  • Gurugram, Haryana, India Marriott International, Inc Full time

    **Job Number** 24000124 **Job Category** Rooms & Guest Services Operations **Location** The Westin Gurgaon New Delhi, Number 1 MG Road, Gurgaon, Haryana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Guest Relations - Welcome and acknowledge each guest with a smile, eye...


  • Gurugram, Haryana, India Grow4sure consulting pvt ltd Full time

    **Job Title: Guest Relations Executive** **Location: Qutub Plaza, Sector 26, Gurgaon, Haryana** **Company Overviee**: Our company is a Bakery+Cafe themed cafe and a QSR committed to providing exceptional service and memorable experiences to our guests. We are dedicated to excellence in hospitality and are seeking a dynamic individual to join our team as a...


  • Gurugram, Haryana, India Moving Stone India Private Limited Full time

    Golf Inn Hotel is a premier hotel located on Golf Course Road in Gurugram, featuring 35 spacious rooms equipped with all modern amenities. We pride ourselves on providing exceptional hospitality and creating memorable experiences for our guests. **Key Responsibilities**: - Greet and welcome guests upon arrival and departure. - Provide personalized service...


  • Gurugram, Haryana, India Malikpuria Technologies Pvt Ltd Full time

    Key Responsibilities - **Guest Services**: - Greet guests warmly upon arrival and provide a friendly and efficient check-in/check-out process. - Assist guests with their inquiries, requests, and complaints, ensuring they are resolved promptly and satisfactorily. - Provide information about hotel services, amenities, local attractions, and travel...


  • Gurugram, Haryana, India Grand Hyatt Gurgaon Full time

    Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Guest Relations Executive is responsible to assist in the smooth and efficient running of the Guest Services Department within the Rooms...

  • Guest Relation Interns

    4 months ago


    Gurugram, Haryana, India TriEdge Solutions Full time

    Job Position: - Guest Relation Interns Location**:Gurgaon** Job Role: - ? Act as the focal point of contact for the guests, addressing the guest’s concerns in a professional manner in coordination with other property teams to ensure guest satisfaction and achieve a 5 star level of service. ? Should validate guest details upon arrival and provide a...


  • Faridabad, Haryana, India Marriott International, Inc Full time

    **Job Number** 24032782 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Aravali Resort, 96C6 and H49 Gothda, Faridabad, Haryana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supply guests with directions and information regarding property amenities,...


  • Gurugram, Haryana, India Marriott International, Inc Full time

    **Job Number** 24108788 **Job Category** Rooms & Guest Services Operations **Location** Le Meridien Gurgaon Delhi NCR, Sector 26, M.G. Road, Gurgaon, Haryana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of payment,...


  • Gurugram, Haryana, India IBIS Full time

    **Company Description** "Why work for Accor? 8 Weekly off in a month. We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to...


  • Faridabad, Haryana, India Marriott International, Inc Full time

    **Job Number** 24014394 **Job Category** Housekeeping & Laundry **Location** Courtyard Aravali Resort, 96C6 and H49 Gothda, Faridabad, Haryana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill cart with supplies...


  • Gurugram, Haryana, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24189992 **Job Category**Rooms & Guest Services Operations **Location**The Westin Gurgaon New Delhi, Number 1, MG Road, Gurgaon, Haryana, India, 122002 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....


  • Gurugram, Haryana, India Marriott International, Inc Full time

    **Job Number** 24101106 **Job Category** Rooms & Guest Services Operations **Location** The Westin Gurgaon New Delhi, Number 1, MG Road, Gurgaon, Haryana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....


  • Faridabad, Haryana, India The Raha Resorts, Full time

    **Job Title**: Front Office Guest Service Associate (GSA) **Location**: The Raha Resorts, [Faridabad] **About Us**: The Raha Resorts is a boutique resort offering exceptional experiences through personalized service and a tranquil environment. We are dedicated to providing our guests with memorable stays and impeccable hospitality. Our team members are...


  • Gurugram, Haryana, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24185826 **Job Category**Rooms & Guest Services Operations **Location**Le Meridien Gurgaon Delhi NCR, Sector 26, M.G. Road, Gurgaon, Haryana, India, 122002 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....