Virtual Call Centre Representatives

4 weeks ago


Thiruvananthapuram, India HBSUSA INFORMATION TECHNOLOGY PRIVATE LIMITED Full time

NOW HIRING

VIRTUAL CALL CENTRE REPRESENTATIVES

Are you looking for an opportunity to work in a rapidly growing startup that does meaningful work? If so, we may be the business for you We are RealtyTeckStack And we provide and we provide through, fast and high quality support in job description via live support contact system.

We are looking for people who are hungry to learn new things, want to support our clients and team members, but most importantly, want to provide world class customer service.

Purpose of the Job

To provide and promote a professional, high quality, front line customer focused telephone service to all callers

Key Responsibilities

Handle inbound and outbound calls

Manage and resolve customer complaints promptly

Identify and escalate priority issues to concerned department

MATRIC / Grade 12 or equivalent qualification

Good communication and interpersonal skills

Exceptional command of the English Language

Willing to work in US time zone

Ability to multi-task and stay organized

Critical thinking, attentive to details and problem solving skills

Friendly and professional demeanor

Team player, able to liaise with co-workers and work with mínimal supervision

Ability to work quickly and under pressure

RealtyTeckStack is open 24 hours a day, 7 days a week, so flexibility is a must We generally schedule agents between time days (Monday - Sunday)

If you want to be a part of our mission, APPLY NOW

Pay: ₹9,000.00 - ₹12,000.00 per month

Ability to commute/relocate:

- Trivandrum, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)



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