Associate Gsc’s

3 weeks ago

Bengaluru, India HSBC Full time

**Business**:_ HBEU_

**Open positions: 1**

**Role Title**:Associate GSC’s

**Global Career Band: 8**

**Location **_: Bangalore_**

**Recruiter Name : Shruti Mahesh**

**Why join us?**

**Role Purpose**

**What you’ll do**:
Principal Accountabilities

Impact on the Business
- Acquire and update knowledge on procedures and products
- To be fully aware and comply with the regulatory requirements. Read all manuals at regular intervals as instructed by supervisor.
- To ensure that a high level of awareness about Compliance, Money Laundering and other legal and regulatory requirements are maintained at all times
- Knowledge and experience are shared with colleagues, providing assistance on referred/technical issues
- Support achievement of team objectives
- Exhibit ownership of the business

Customers (External/ Internal)
- By investigating and resolving the Suspected Hit messages by ensuring timeliness and quality of response
- Match the individual productivity and quality levels with centre target productivity and quality standards.
- Achieve minimum productivity levels within 1 month of taking over the job.
- Being punctual and regular at work.
- Ensure the alerts and enquiries are managed in line with pre
- defined priorities for the respective queues.

Impact on process
- Appropriately manage the alerts in a manner that the process productivity targets are met.
- Adhere to all the audit requirements including but not limited to: Declaration of Secrecy/Data Protection Act/Health Safety and Security/Clear Desk Policy/ Other Process specific Audit requirements/ Compliance issues/requirements and Undertake process specific checks, where ever applicable
- Adhere to Business area prescribed Online Modular Training & GR prescribed Modular Training
- To continually re-assess the operational risks inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures, management restructures, and the impact of new technology in conjunction with the donor Group companies.

Other Responsibilities
- Participate in development of cohesive teams
- Foster development of co-workers
- Contribute to the creation of a supportive work environment driven by people centric values
- Build professional relationships with colleagues in other areas

**Management of Risk **_(GHR / FIM requirements)_

To abide by the Group Compliance Policy by containing compliance risk in conjunction with the relevant Compliance

Department. The term compliance embraces all relevant laws, rules and codes with which the business has to apply.

To continually re-assess the operational risks inherent in the business, taking account of changing economic or market

conditions, legal and regulatory requirements, operating procedures, management restructures, and the impact of new technology

in conjunction with the donor Group companies.

**Observation of Internal Controls **_(GHR / FIM requirements)_

To maintain HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators.

**Major Challenges **_(The challenges inherent in the role that require a continual test of the role holder’s abilities)_
- High speed and accuracy of complex processing to meet stringent cut-off times and minimize financial loss to the bank
- Ensure error free and quality processing
- Understanding critical documentation and interpreting information and risk involved
- Good organizational skills, ability to handle work independently and thorough understanding of the job objectives
- Generating case studies and sharing learning points

**Role Context**_ (The environment and operating conditions of the role including the extent of guidance and authority)_

The job requires general awareness of banking operations and responsibilities include
- Completion of the relevant compliance checks on the suspected hit messages within cut-off times
- A high level of awareness about compliance and money laundering is maintained at all times
- The job involves financial and reputation risk so all the referrals should be sorted out within SLA

Requirements

**What you will need to succeed in the role**:
**Education **:. University (BA) or (BS)

**Relevant Experience**:. Two to five years

**You’ll achieve more at HSBC**

**Issued By **HSBC Electronic Data Processing (India) Private LTD**

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