Customer Service Executive Male/female Thane

2 weeks ago


Mumbai, India Pacific Placements and Business Consultancy Full time

JOB VACANCY FOR CUSTOMER SERVICE EXECUTIVE (MALE / FEMALE) AT THANE LOCATION
Job Description
- We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.
To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.

Roles and Responsibilities
- Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Selecting and hiring new staff.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working environment for your team.

Requirements
- A bachelor’s degree in administration or a related field.
A minimum of 3 years experience.
Excellent interpersonal and written and oral communication skills.
Ability to lead a team.
Knowledge of CRM systems.
Computer skills.
Knowledge of mediation and conflict resolution techniques is preferable.
- Experience- 0 - 3 Years- Salary- 1 Lac 75 Thousand To 2 Lac 75 Thousand P.A.- Industry- ITES / BPO / KPO / LPO / Customer Service- Qualification- Higher Secondary, Vocational Course, Diploma, Other Bachelor Degree, B.A, B.C.A, B.B.A, B.Com, B.Ed, B.Sc- Key Skills- Communication Expert Linguistics Computer Operations Database Manager Customer ServiceAbout Company
- Contact Person- Poonam Tiwari- Mobile- 7030633999



  • Mumbai, India Jobsin360 Full time

    **VIP service - (Customer service+ Renewals)** Number of positions - 15 Need Excellent English communication. **Minimum 2 years of experience in Sales or Customer service + Sales/upsell/renewals.** Qualification - HSC passed. Salary - 25k-30K IH 2 Rotational week off between Monday to Friday. Punjabi Male and female Tamil Male and female North Indian...


  • Navi Mumbai, India Quality Hiring Staffing Full time

    Job Requirements Job Title: Customer Care ExecutiveCompany Name: Quality Hiring StaffingLocation: Thane, MaharashtraSalary: ₹10,000 - ₹15,000 per monthEmployment Type: Full TimeJob Description:Quality Hiring Staffing is seeking dedicated and enthusiastic individuals to join our team as Customer Care Executives. As a Customer Care Executive, you...


  • Mumbai, India people interactive india Pvt Ltd Full time

    Those who are looking for a job or job change. Below are the requirements: - 1. VIP service - (Customer service + Renewals) at Andheri(Sakinaka) Need Excellent English communication. Minimum 2 years of experience in Sales or Customer service + Sales/upsell/renewals. Qualification - HSC passed. Salary - 25k-30K IH 2 Rotational week off between Monday...


  • Navi Mumbai, Maharashtra, India timesjobs Full time

    SALARY: 15 to 20kLOCATION:Mumbai,Navi-Mumbai,ThaneVACANCIES: 3QUALIFICATION:GraduationMALE/FEMALE:BothEXPERIENCE: 1 to 2 yearsJOB DETAILS To Attend the outbound calls of customers To identify and convert the opportunities for cross selling Responsible for quality communication and customer servicing Ensure customer delight and consistent service...


  • Mumbai, India Shaadi.Com Full time

    VIP service - (Customer service+ Renewals) Number of positions - 15 Need Excellent English communication. Age below 30 Minimum 2 years of experience in Sales or Customer service + Sales/upsell/renewals. Qualification - HSC passed. Salary - 25k-30K IH 2 Rotational week off between Monday to Friday. Punjabi Male and female Tamil Male and female North...


  • Mumbai, Maharashtra, India Meera Enterprise Full time

    _**Customer Service Banking Process Fresher Experience Both_Mumbai**_ - **Location : Thane, Mumbai, Navi Mumbai**_ - **1.UBI **_ - **Opening for customer service **_ - **Excellent comms**_ - **Mini 6 month of experience in customer service**_ - **Day rotational shift for female and rotational shift for male rotational off**_ - **Salary upto 18 inhand**_ -...


  • Mumbai, India Get Jobs India Full time

    **VIP International Process** - Timings: 6:30 AM - 3:30 PM or 12 PM- 9 PM - Qualification - HSC - 5 Days Working - 2 rotational off from Monday - friday Minimum 2 years of experience in Customer service + Sales/upsell/renewals. Qualification - HSC passed. Salary - 25k-30K IH - Good team handling experience, target oriented, familiar with business...


  • Mumbai, Maharashtra, India Get Jobs India Full time

    Fluent in English Share your resume/CV on **9326148689 **for a quick process. Customer service for a telecom company. Location - Thane Salary-22k-27k in hand. **Fixed of SAT & SUN** **Hiring for DJO Customer Service Voice - (Work from office)** **✡They will be speaking with the doctors to solve queries and complaints related to orthopaedic shoes...


  • Mumbai, Maharashtra, India Asoftech solutions pvt ltd Full time

    We are hiring for Customer Service Executive Location: L&T Powai (Andheri East) Timing: 9:30 pm - 6:30pm Working Days: Monday - Friday Job description: **Requirements**: - Male or Female both are welcome. - Basic & Good English Speaking & Excellent English Speaking. - Job nature only Lead Generation Process (Convince to the customer for Appointment) -...


  • Navi Mumbai, Maharashtra, India timesjobs Full time

    SALARY: 15 to 20kLOCATION:Mumbai,Navi Mumbai, Thane,Maharashtra,IndiaVACANCIES: 4QUALIFICATION:Hsc / GraduateMALE/FEMALE:BothEXPERIENCE:FRESHER / ExperienceJOB DETAILSWe are looking forward to build a team of CSE for our own out bound process (Domestic) Process would be related to getting the interested partners on board .It is mostly B2B. NON-Sales Job...


  • Mumbai, India Talent Corner HR Service Ltd Full time

    We have following opening with a logistic company located at Sion, Mumbai. Designation **:Customer Service Executive (Female only)** Qualification : Graduation Experience : 5-8 years Location : Mumbai, Sion East Reporting to : MD Industry: Custom House Agent Age Limit: 25 to 30 years **Job Description**: 1. Knowledge about customs procedures and Exim...


  • Vashi, Navi Mumbai, Maharashtra, India Coral Bling Services Private Limited Full time

    We are Hiring for a Customer Service Executive ICICI Lombard Location: Vashi 1) CRT (Customer Service ) Pure inbound 5 days working, 2 days off 9.5 working hours rotational shifts, and rotational week-offs Timings for males - 24*7 (any 9.5 hours during the day) males will be given 50% afternoon-evening shifts and 50% morning shifts Timings for...


  • Sakinaka, Mumbai, Maharashtra, India Acme Services Full time

    (Customer service + Renewals) Need Excellent English communication. Minimum 2 years of experience in Sales or Customer service + Sales/upsell/renewals. 2 Rotational week off between Monday to Friday. Age - 24 years to 46 years Languages - Gujarati - 3 Female, 3 Male Bengali - 1 Female, 2 Male Punjabi - 2 Female, 1 Male Marathi - 1 Female Tamil - 2...


  • Chandivali, Mumbai, Maharashtra, India EbixCash Global Services Pvt Ltd Full time

    Customer Service Executive Responsibilities - Supervising a team of customer support professionals. - Monitoring the entire customer service process. - Resolving customer issues brought to your attention. - Creating procedures and policies for effective customer service. - Planning how to train customer support professionals. - Standardizing the customer...


  • Mumbai, India Tech Mahindra Mumbai Full time

    Tech Mahindra Process: Mahindra Holidays (MH) Voice Process Qualification: Undergraduate / Graduate / 10+2+3 (diploma) Experience - minimum 6 months in Customer service / Hospitality / International calling experience / Telecom / D2H / Calling / Telecaller/ Sales Training Days : 20-25 days Salary in hand: 21,000 to 22,000rs (Depends on...


  • Worli, Mumbai, Maharashtra, India Racy Consultancy Full time

    Job Location at Worli & Andheri, Mumbai Male or female can be considered Interview available tomorrow. **Salary**: ₹11,041.48 - ₹25,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Worli, Mumbai, Maharashtra: Reliably commute or planning to...

  • Customer Support

    4 weeks ago


    Navi Mumbai, India D4H WELLNESS Full time

    We are a awarded Health care company. We are master in obesity management and Clinical Nutrition also provide Skin, Hair & laser Treatment at Clinic. We offered modes of services in clinic & worldwide by Online Application - Call up / Follow ups to active Customer for their Progress - Response the all Query on Chat / Call ask for feedback - Follow up with...

  • Admin Executive

    6 days ago


    Mumbai, India Fast Track Jobs Full time

    We Requires 2 **Admin executive -Female ** for a Out sourcing company at **Thane** Exp : 1-5Yrs Sal : 20K in Hand (As per your experience) Title/Designation **:Admin executive-Female** **Location : Thane** **Gender : Female** **Software : ERP** Job Type : Permanent - Monday to Saturday (3rd Saturday Off) | 10.00am to 06.30pm **Job Description**: Job...


  • Powai, Mumbai, Maharashtra, India Radioso Resources Full time

    **v Male or Female both are welcome.** **v Good English Speaking or Excellent English Speaking.** **v Job nature only Lead Generation Process (Convince to the customer for Appointment)** **v Salary Fixed on Attendance.** **v Huge incentives as per performance** **Salary**: ₹15,000.00 - ₹21,000.00 per month **Benefits**: - Provident...


  • Navi Mumbai, India timesjobs Full time

    JOB DETAILS1) Deal directly with customers either by telephone or electronically2) Respond promptly to customer enquiries/emails3) Process orders4) Keep records of customer interactions/transactions/orders5) Willing to handle & deal with pressure6) Meetings Management7) Interpersonal skills8) Communications skills9) Adaptability10) Attention to detail &...