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Production Support

1 month ago

Chennai Tamil Nadu, India BNY Mellon Full time

Overview
JOB POSTING TITLE - Production Support Experts
Bring your ideas. Make history.
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s top banks work with us as we lead and serve our customers into the new era of digital.
With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we’re approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.
We’re seeking future team members for our Engineering business with roles located in Chennai and Pune in HYBRID positions.

**You’ll make an impact in the following ways**:
Provides incident management and problem management service for production related incidents.
Lead troubleshooting during production outages and communicates to management throughout the incident lifecycle.
Collaborate cross-functionally with data engineers, business users, project managers and other engineers to achieve elegant solutions.

**To be successful, we’re seeking interest in the follow areas**:
Bachelor's degree in computer science engineering or a related discipline, or equivalent work experience required
Experience in Tech SLA management and Prod critical issues monitoring, escalation and resolution.
Exposure on SOA / API based S/W development
Preferred knowledge on Oracle systems
Strong analytical skills and attention to detail

At BNY Mellon, our inclusive culture speaks for itself. Here’s a few of our awards:
Fortune World’s Most Admired Companies & Top 20 for Diversity and Inclusion
Bloomberg’s Gender Equality Index (GEI)
Human Rights Campaign Foundation, 100% score Corporate Equality Index
**Best Places to Work for Disability Inclusion, Disability**: IN - 100% score
100 Best Workplaces for Innovators, Fast Company
CDP’s Climate Change ‘A List’

**Our Benefits**:
BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

**Employer Description**: