Customer Support

3 weeks ago


Gurgaon, India A1office Full time

We are looking for a Customer Support to assist our customers with tech & subscriptions payment when using our products and services.
- Identify customer needs and help customers use specific features
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
- Update our internal databases with information about technical issues and useful discussions with customers
- Monitor customer complaints on social media and reach out to provide
- Share feature requests and effective workarounds with team
- Follow up with customers to ensure their technical issues are resolved

**Salary**: ₹25,000.00 - ₹35,000.00 per month

Schedule:

- Monday to Friday
- Morning shift

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)


  • Customer Support

    3 days ago


    Gurgaon, India Cyboard Edtech Pvt. Ltd. Full time

    We are hiring for customer service representatives to manage customer queries and complaints. To do well in this role you need to have working knowledge of ms office and ability to stay calm with customers in all given situations. **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward...


  • Gurgaon, India Knorish Full time

    Knorish is seeking a dynamic and customer-focused individual to join our team as a Customer Support Executive. As a key point of contact between the company and our valued customers, you will play a crucial role in ensuring exceptional customer experiences. - Responsibilities: - Conduct onboarding for the new sign-ups of the Knorish Platform. - Provide...


  • Gurgaon, India T&N Business Services Pvt Ltd Full time

    **We are looking for Customer Support Executive** **Location - Gurugram** **CTC upto - 3.6lpa** **Experience - Min 2 year** **Process Type**: Blended We are looking to hire an experienced, customer-oriented Customer Support Executive to utilise inbound and outbound calls. The Support Executive’s responsibilities include up-selling our products where...


  • Gurgaon, India Webrocks Full time

    **Job openings for customer support executive in sector 18 gurugram**: Home **›**Current Jobs **›** Job openings for customer support executive in sector 18 gurugram - Customer Support ExecutiveGurugram, Sector 18 Process - Real Me ( Telugu Expert and Kannada as well) Job Profile - Customer Care Executive Location - Gurgaon Salary - 22k CTC (Telugu) 20k...


  • Gurgaon, India Dida Brothers Company Private Limited Full time

    Responsibilities: - Make outbound calls to customers for order finalization and support. - Address customer queries, complaints, and issues professionally. - Resolve escalated problems to ensure customer satisfaction. - Maintain accurate records using the CRM system. - Collaborate with other teams for a seamless customer experience. - Stay updated on...


  • Gurgaon, India Ensuredit Full time

    **Responsibilities**: - Leads and implements best practice service management and governance into each client engagement and provides resolutions to team escalations. - Ability to provide cross functional collaboration across all departments. - Responsible for capturing the voice of customers to track and follow up on actions. - Responsible for delivery...

  • Customer Support Agent

    14 hours ago


    Gurgaon, India Crypque Pvt Ltd Full time

    **Role and Responsibilities**: 1. Customer Assistance: Respond to customer inquiries, concerns, and feedback promptly and courteously. Address their questions regarding products/services, order status, billing inquiries, and technical issues. 2. Problem Resolution: Diagnose customer issues and provide effective solutions in a timely manner. Collaborate with...


  • Gurgaon, India RELX Full time

    Team Lead - Customer Support Executive Location: Bangalore/Mumbai/Gurgaon Time type: Full time About the Role: As a Customer Support Executive delivers remote (e.g., telephone, online) post-sale troubleshooting and diagnostic support services to ensure that all products and services function properly.Resolves technical support inquiries directly or...


  • Gurgaon, India SalaryBox Full time

    **Customer Support Voice Process** **About SalaryBox**: SalaryBox is a solution that makes employee management effortless. Our product offers a range of features, from time and attendance tracking to employee payments, and much more. We help small businesses manage their payroll by eliminating the hassle of manual, paper-based processes with our service....


  • Gurgaon, India clientOnus Full time

    job title - customer support executive location - Gurgaon salary - 1-2 lpa experience - 0-2 years job discription - 1. Identify and assess customers’ needs to achieve satisfaction. 2. Build sustainable relationships and trust with customer accounts through open and interactive communication. 3. Provide accurate, valid and complete information by using...


  • Gurgaon, India Happy Staffers Full time

    We are hiring for a Customer Support Executive. Your main goal for this role will be to provide excellent customer satisfaction to the customers. **Responsibilities**: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer...


  • Gurgaon, India Logisticmart.com Full time

    Outbound process, Inbound Process, customer support, Customer Service, Good Communication Rotational off **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance - Paid sick time - Paid time off - Provident Fund Schedule: - Day shift - Fixed shift - Rotational shift Supplemental pay types: - Commission pay - Overtime pay -...


  • Gurgaon, Haryana, India timesjobs Full time

    Location: GurgaonOpenings: 15Job DescriptionEngage with customers through email and calls, who need Forex products. Details of those prospective customers would be provided. One just has to connect & take it ahead.Understanding the requirement & acting like a consultant to the customers offering them best recommended services and solutions.Assist customers...


  • Gurgaon, India Legpro consultants pvt ltd Full time

    **Position ":International customer Support Executive"** **Experience - Minimum one year experience in international voice process.** : Voice process UK process & us process Shift Type: 9 hrs Fixed Shifts: Night Shifts Weekends Off : Rotational Offs No of Openings: 30 **Work Description**: Responsible for taking inbound calls for us and uk...


  • Gurgaon, India wakeup innovation Full time

    Key Skills: Language - Tamil, Telgu, Kannad,Malyalam for the role of customer support. Follow Up with clients **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹12,015.50 - ₹25,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Gurugram, Haryana: Reliably commute or planning to relocate before starting work...


  • Gurgaon, India VisualEz Full time

    Designation - Customer Support Executive Location-Gurugram Experience: Min. 3 years Type: Office [Full-Time] Roles & Responsibilities - User Interaction & App Support - Increasing User footfall on the tool. - Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams. - Maintain jovial relationships with...


  • Gurgaon, India Redcliffe lifetech private ltd Full time

    We are Urgently hiring for Customer Support and Sales executive profiles in our company. Redcliffe labs. Wilk-in Date & Time: Tomorrow., 10:00 AM - 06:00 PM Interview Location: Tower C, UNITECH CYBER PARK, 702, 7th Floor, Sector 39, Gurugram, Haryana **Salary**: ₹11,641.58 - ₹28,561.66 per month Schedule: - Rotational shift Ability to...


  • Gurgaon, India JindalX Full time

    Excellent English Communication Skills International Process Sales and Customer Support Process Query Resolution **Salary**: ₹18,000.00 - ₹25,000.00 per month **Benefits**: - Food provided - Health insurance Schedule: - Night shift - Rotational shift - US shift Supplemental pay types: - Performance bonus Ability to commute/relocate: -...


  • Gurgaon, India Kataria software solutions Pvt. Ltd. Full time

    **Experience**: 1.5 years - 2 years Kataria Software Solutions Private Limited, a leading software solutions provider, is seeking a dynamic and customer-focused individual to join our team as a Customer Support Executive. If you have a passion for delivering exceptional customer service, problem-solving skills, and a background in customer support, we'd...


  • Gurgaon, India Legpro Consultants Pvt Ltd Full time

    **Position **:Support Executive : Voice process UK process & us process Shift Type: 9 hrs Fixed Shifts: Night Shifts Weekends Off : Rotational Offs No of Openings: 30 **Work Description**: Responsible for taking inbound calls for us and uk customer. **Job Responsibility**: 1. To resolve customer queries 2. Should have good convincing power 3. Would be...