Customer Support Executive
4 weeks ago
**Experience**: 1.5 years - 2 years
Kataria Software Solutions Private Limited, a leading software solutions provider, is seeking a dynamic and customer-focused individual to join our team as a Customer Support Executive. If you have a passion for delivering exceptional customer service, problem-solving skills, and a background in customer support, we'd love to hear from you.
**Key Responsibilities**:
- Address customer inquiries, resolve issues, and ensure customer satisfaction.
- Troubleshoot technical and non-technical problems and provide efficient solutions.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with the product and technical teams to escalate and resolve complex issues.
- Identify opportunities for process improvement and contribute to a positive team environment.
**Qualifications**:
- 1.5 to 2 years of experience in a customer support role.
- Strong communication skills, both written and verbal.
- Excellent problem-solving and analytical abilities.
- Empathy and a customer-centric approach to support.
- Proficiency in using customer support software and tools.
- Ability to work effectively in a team and adapt to a fast-paced work environment.
- Experience in a software or IT-related industry is a plus.
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹120,000.00 - ₹250,000.00 per year
Schedule:
- Day shift
- Fixed shift
- Morning shift
Ability to commute/relocate:
- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Customer service: 1 year (preferred)
**Speak with the employer**
+91 7496846755
-
Customer Support Executive
7 days ago
Gurgaon, India Triedge Solution Full timePosition: Customer Support Executive **Salary**: 15,000 - 25,000 Monthly Location: Gurugram **Job Description**: 1. Procuring new clients through direct contact 2. Negotiating with clients to secure the most attractive prices 3. Conducting quality assurance on all produced documents including research articles, review articles, books, etc. 4. Keeping...
-
Customer Support Executive
4 weeks ago
Gurgaon, India ASRTOHEMANT PRIVATE LIMITED Full timeCustomer Support Associate - International BPO / Voice Process / Customer Support Executive / Customer Service Executive / Customer Care Executive - Any 12th pass/ Undergraduate/ Graduate / Post Graduate - Comfortable with 24/7 Rotational Shifts - Comfortable with voice process - Comfortable with Bangalore Location - Fluency in written and spoken English. -...
-
Customer Support Executive
7 days ago
Gurgaon, India VisualEz Full timeDesignation - Customer Support Executive Location-Gurugram Experience: Min. 3 years Type: Office [Full-Time] Roles & Responsibilities - User Interaction & App Support - Increasing User footfall on the tool. - Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams. - Maintain jovial relationships with...
-
Customer Support Executive
4 weeks ago
Gurgaon, India The Prime Consultants Full timeWork From Office, Gurugram Company Teleperformance Only Graduated Blended Process Profile - Customer support executive 5 days working Rotational Shifts & Week offs Both Side Cabs 1 time meal Excellent communication required Salary-27K-34K CTC **Job Types**: Full-time, Fresher, Regular / Permanent **Salary**: ₹27,000.00 - ₹35,000.00 per...
-
Customer Support Excecutive
4 weeks ago
Gurgaon, India hirebloc Full timeCUSTOMER SUPPORT EXECUTIVE SALARY: 18000 LOCATION: GURGAON FRESHERS CAN APPLY WITH GOOD COMMUNICATION **Role Description** This is a full-time on-site role for a Customer Support Executive at HireBloc Ventures Pvt Ltd in Gurugram. The Customer Support Executive will be responsible for providing customer support, ensuring customer satisfaction, providing...
-
Customer Support Agent
4 weeks ago
Gurgaon, India Redcliffe labs Full timeCustomer Support Executive Responsibilities: 1.Managing a team of representatives offering customer support. 2.Overseeing the customer service process. 3.Resolving customer complaints brought to your attention. 4.Creating policies and procedures. 5.Planning the training and standardization of service delivery. 6.Monitoring the work of individual...
-
Customer Support Executive
4 weeks ago
Gurgaon, India FISC-AA DYNAMICS Full timeGreetings everyone! Job role - Tele sales executive, Customer support executive Location - Gurgaon Fresher/Experience can apply Under Graduate/Graduate both can apply Experience Salary - 4 LPA (33,333 CTC & Inhand 28,875)+ Unlimited Incentives Fresher Salary - 2.52 LPA(21,000 CTC & 17K) + Unlimited Incentives Need excellent communication skills in...
-
Customer Support Executive
4 weeks ago
Gurgaon, India Everstylish Lifestyle Pvt. Ltd. Full timeAs a Customer Support Executive at Everstylish Lifestyle Private Limited, you will play a crucial role in ensuring our customers receive outstanding support and assistance. You will be responsible for addressing delivery-related concerns and providing effective solutions to ensure customer satisfaction. This role requires excellent communication skills, a...
-
Customer Support Executive
4 weeks ago
Gurgaon, India COHIRE SOLUTIONS Full timeManaging a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...
-
Customer Support Executive
6 days ago
Gurgaon, India CrazyNeon Full timeMaintaining day-to-day entry of customers for reporting. - Should have a US accent - Able to work independently yet a good team player and a quick learner. - Maintain a positive, empathetic, and professional attitude towards customers at all times - Ensure customer satisfaction through prompt and accurate handling of customer inquiries and concerns -...
-
Customer Support Executive
4 weeks ago
Gurgaon, India M.K GROUP Full timeWe are hiring **Customer and Sales Support Executive** for Gurgaon Location. - Experinece-0-2 Yr - Salary -upto 25K JOB RESPONSIBILITIES: - Promote and sell our services to prospective overseas customers. - Reach out to potential customer leads through cold calling. - Managing the questions of the clients and clearing their queries regarding...
-
Customer Support Executive
6 days ago
Gurgaon, India Easyfix Handyman Solutions India Pvt. Ltd. Full time**Job Summary** We are looking to employ an experienced client servicing executive to handle all inquiries, concerns, and complaints professionally To be successful as a client service executive, you should be committed to helping clients and working under pressure Ultimately, an outstanding client servicing executive should demonstrate excellent...
-
Executive (Customer Support)
6 days ago
Gurgaon, India Krish Group Full time**Work Culture**: Culture is like personality of the organization. In a person, the personality is made up of the values, beliefs, underlying assumptions, interests, experiences, upbringing, and habits that create a person’s behavior. Our culture is made up of all of the life experiences that each employee brings to the workplace. The work is particularly...
-
Customer Support Executive
7 days ago
Gurgaon, India VCQRU : We Secure You Full time**Language - Marathi (2 Openings)** **Responsibilities** - Resolving customer complaints brought to your attention. - Possessing excellent product knowledge to enhance customer support. - Following up with customers for any further information. - Answer phone calls more professionally and provide information about products and services as required by the...
-
Customer Support Executive
2 weeks ago
Gurgaon, India timesjobs Full timeLocation: GurgaonOpenings: 15Job DescriptionEngage with customers through email and calls, who need Forex products. Details of those prospective customers would be provided. One just has to connect & take it ahead.Understanding the requirement & acting like a consultant to the customers offering them best recommended services and solutions.Assist customers...
-
Customer Support Executive
2 weeks ago
Gurgaon, Haryana, India timesjobs Full timeLocation: GurgaonOpenings: 15Job DescriptionEngage with customers through email and calls, who need Forex products. Details of those prospective customers would be provided. One just has to connect & take it ahead.Understanding the requirement & acting like a consultant to the customers offering them best recommended services and solutions.Assist customers...
-
Customer Support
4 weeks ago
Gurgaon, India Wellversed Full timeWellversed is looking for a Customer Support Associate, to assist our customers in solving technical problems when using our products and services. **Responsibilities** Resolving customer queries, complaints or requests on daily basis Able to build productive relationships and communicate daily with customers in a professional manner Actively attend...
-
Customer Support Executive
7 days ago
Gurgaon, India Wroots Global Pvt Ltd Full time**Job description** **Join Our Dynamic Customer Care Team in Gurgaon!** Are you a skilled communicator with a passion for providing top-notch customer service? Do you want to be a part of an exciting industry with a leading ride-hailing company? If yes, we have an excellent opportunity for you! **Position**: Customer Care Executive **Location**: Gurgaon...
-
Requirement for Operations/ Customer Support
4 weeks ago
Gurgaon, India Engineering manpower placement Full timeHi We are looking for **Operations/ Customer support** for our reputed client. Your profiles seems relevant to our requirement. If you are looking for job change, kindly share your updated resume. Please share below details with resume: - Current CTC: - Experience: - Notice period: - > Openings: - Requirement **Operations/ Customer support** Post...
-
Customer Support Representative
4 days ago
Gurgaon, India CRATERZONE PVT LTD Full time**Responsibilities**: Understanding the products and services provided by the company. Resolving customer complaints and queries. Providing detailed information to customers. Maintaining records of each phone call for future reference. Following up with customers for any further information. Negotiating the terms and conditions with the...