E-commerce Executive
2 weeks ago
Job Title: E-Commerce and Social Media Executive
Job Summary:
Key Responsibilities:
E-Commerce Management:
- Manage all e-commerce platforms (e.g. Wesite, Amazon, flipcart, etc.) to ensure smooth operations.
- Process, track, and fulfill customer orders accurately and in a timely manner.
- Update product listings, and coordinate restocking with relevant teams.
- Optimize product descriptions, images, and pricing to enhance online visibility and sales.
- Analyze sales data, prepare performance reports, and recommend strategies to improve online sales.
- Handle customer inquiries and resolve complaints to ensure excellent customer service.
Social Media Management:
- Plan, create, and post engaging content across all social media platforms (e.g., Instagram, Facebook, Twitter, TikTok, etc.).
- Develop and execute social media strategies to increase brand awareness and engagement.
- Monitor social media analytics to track performance and optimize campaigns.
- Collaborate with the design and marketing teams to produce high-quality visual and written content.
- Respond to comments and messages promptly to maintain a positive relationship with the audience.
- Stay updated on trends in social media and e-commerce to implement innovative strategies.
**Requirements**:
- Proven experience in e-commerce management and social media marketing.
- Strong knowledge of e-commerce platforms and tools.
- Proficiency in social media platforms and scheduling tools.
- Excellent communication and organizational skills.
- Analytical mindset with the ability to interpret data and improve performance.
- Creative thinker with a keen eye for detail.
- Ability to multitask and work effectively in a fast-paced environment.
Preferred Qualifications:
- Experience with graphic design or video editing tools is a plus.
- Knowledge of SEO and digital marketing strategies is advantageous.
**Benefits**:
- Competitive salary
- Opportunity to work in a dynamic and creative environment
- Career growth opportunities
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
Work Location: In person
Application Deadline: 30/11/2024
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