Customer Relation Executive

1 week ago

Thiruvananthapuram Kerala, India Trivandrum Motors Pvt Ltd Full time

**Inbound and Outbound Calls**: Handle incoming calls from customers seeking service appointments or information, and make outbound calls to remind customers of upcoming service appointments, promotions, or follow-up on past services.
- **Appointment Scheduling**: Coordinate with customers to schedule service appointments, ensuring optimal use of service department resources and technician availability.
- **Customer Service**: Provide detailed information on available services, costs, and timelines. Address customer questions, concerns, and complaints promptly and professionally.
- **Record Keeping**: Maintain accurate records of customer interactions, service bookings, and follow-up actions in the company's CRM or service management system.
- **Promotions and Upselling**: Inform customers about current promotions, service packages, and recommend additional services that may benefit their vehicle's maintenance.
- **Feedback Collection**: Gather customer feedback post-service to help improve service quality and customer satisfaction.
- **Coordination**: Work closely with the service advisors, technicians, and other staff to ensure seamless service delivery and customer satisfaction.

**Qualifications**
- **Education**: High school diploma or equivalent required; additional education or certification in customer service or automotive technology is a plus.
- **Experience**: Previous experience in a customer service role, preferably in an automotive or service-related industry.
- **Knowledge**: Basic understanding of automotive services and maintenance procedures is beneficial.

**Skills**
- Excellent verbal and written communication skills.
- Strong interpersonal and customer service skills.
- Proficiency in using telephone systems and CRM software.
- Ability to multitask and manage time effectively.
- Problem-solving skills and the ability to handle difficult situations calmly and efficiently.

**Job Types**: Full-time, Permanent

Schedule:

- Day shift
- Morning shift

**Experience**:

- Automobile: 1 year (preferred)
- Customer service: 3 years (preferred)

Work Location: In person

  • Customer Relation Executive

    3 days ago

    Thiruvananthapuram, Kerala, India ARMSON HOMES Full time

    We are looking for a qualified Customer Relation Executive to manage a team of representatives who will offer excellent customer service. **Responsibilities**: To create policies and procedures and oversee the customer service provided by the team. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with...

  • Customer Relation Executive-job

    2 weeks ago

    Thiruvananthapuram, Kerala, India V4U JOBS HR CONSULTANTS Full time

    JOB TITLE CUSTOMER RELATION EXECUTIVE-JOB CODE-Q220224-FEMALE-TRIVANDRUM GENDER FEMALE EXPERIENCE REQUIRED MIN 1YR EXPERIENCE SALARY UP TO 20K QUALIFICATION DEGREE V4U JOBS HR CONSULTANTS, ALUVA,COCHIN, CALL/WHATSAPP- 9746457086 /9745252022/9746137954

  • Customer Relation Executive @ Trivandrum

    2 months ago

    Thiruvananthapuram, Kerala, India National Institute of Medical Coding Academy Full time

    **Job Description of Customer Care Executive** - Processing of enquiries received - Uploading the leads into ERP, regular follow-ups based on the scheduled date and updating status. - Sending mails, SMS and Whatsapp to interested students. - Call cold/warm leads (as provided) - Get students to walk-into the office - Daily reports to be sent to respective...

  • Customer Relation Executive

    7 days ago

    Thiruvananthapuram, Kerala, India ARMSON HOMES Full time

    We are looking for a qualified Customer Relation Executive to manage a team of representatives who will offer excellent customer service.Responsibilities:To create policies and procedures and oversee the customer service provided by the team.Monitoring the work of individual representatives and of the team.Conducting quality assurance surveys with customers...

  • Customer Relations Executive

    2 months ago

    Kochi, Kerala, India Lyra Beauty Pvt Ltd Full time

    **Company Description** Lyra Beauty Pvt Ltd is a beauty services provider located in Kochi. We offer a wide range of services including haircuts, color, waxing, and nail services. Our dedicated team of highly-skilled professionals is committed to providing quality service and the highest level of customer care. Since our founding in 2015, we have been...

  • Customer Relations Executive

    3 weeks ago

    Thrissur, Kerala, India Lyra Beauty Pvt Ltd Full time

    **Company Description** Lyra Beauty Pvt Ltd is a beauty services provider located in Kochi. We offer a wide range of services including haircuts, color, waxing, and nail services. Our dedicated team of highly-skilled professionals is committed to providing quality service and the highest level of customer care. Since our founding in 2015, we have been...

  • Client Relations Executive

    2 weeks ago

    Thiruvananthapuram, Kerala, India Adirekha Ayurveda Pvt Ltd Full time

    **Client Relations Executive** Adirekha Ayurveda Pvt Ltd. is a leading organisation in the field of Ayurvedic healthcare. Through a harmonious blend of Ayurvedic food, daily routines, rejuvenating body treatments, Panchakarma therapies, and yoga, we provide holistic healing solutions. With patients from over 59 countries, we have built a global reputation...

  • Client Relations Executive

    1 week ago

    Thiruvananthapuram, Kerala, India Adirekha Ayurveda Pvt Ltd Full time

    **Client Relations Executive** Adirekha Ayurveda Pvt Ltd. is a leading organisation in the field of Ayurvedic healthcare. Through a harmonious blend of Ayurvedic food, daily routines, rejuvenating body treatments, Panchakarma therapies, and yoga, we provide holistic healing solutions. With patients from over 61 countries, we have built a global reputation...

  • Client Relation Executive

    2 weeks ago

    Thiruvananthapuram, Kerala, India Adirekha Ayurveda Pvt Ltd Full time

    **Client Relations Executive** Adirekha Ayurveda Pvt Ltd. is a leading organisation in the field of Ayurvedic healthcare. Through a harmonious blend of Ayurvedic food, daily routines, rejuvenating body treatments, Panchakarma therapies, and yoga, we provide holistic healing solutions. With patients from over 61 countries, we have built a global reputation...

  • Client Relations Executive

    5 days ago

    Thiruvananthapuram, Kerala, India Adirekha Ayurveda Pvt Ltd Full time

    **Client Relations Executive** Adirekha Ayurveda Pvt Ltd. is a leading organisation in the field of Ayurvedic healthcare. Through a harmonious blend of Ayurvedic food, daily routines, rejuvenating body treatments, Panchakarma therapies, and yoga, we provide holistic healing solutions. With patients from over 61 countries, we have built a global reputation...

  • Customer Relations Executive

    3 weeks ago

    Thiruvananthapuram, India Thangals Jewellery LLC Full time

    As a Customer Relations Executive in a retail store, your role is crucial in maintaining positive relationships with customers and ensuring their satisfaction. Here are some key responsibilities and skills associated with this role: **Responsibilities**: **Customer Engagement** - Greet customers warmly and assist them in a friendly manner. - Act as a point...

  • Customer Relations Executive

    2 months ago

    Thiruvananthapuram, India MG Trivandrum- Pothen Wheels Pvt Ltd Full time

    Handling customers, follow-ups of the customers. Maintaining healthy relations with the customers. Have to attend and handle client meetings. Making welcome calls to the clients in order to impart all the relevant information related to them. Pay: ₹9,601.59 - ₹22,617.20 per month **Benefits**: - Flexible schedule - Health insurance - Life insurance -...

  • Customer Relation Executive

    2 months ago

    Calicut, Kerala, India ASCENT ENT HOSPITAL Full time

    Customer Relation Executive Ascent ENT Hospital Location : Perinthalmanna Pay: ₹12,000.00 - ₹25,000.00 per month Work Location: In person

  • Customer Relation Executive

    2 weeks ago

    Calicut, Kerala, India Met-leaf Full time

    Customer Relation Executive Job description Experience: 1-5 Years Location: Naduvannur, Calicut Salary & Perks: 8k - 20k -Best in the industry + Incentives Industry: Steel Manufactures **Position: Customer Support Executive** **Experience: Minimum 2+ Years (Banking or Sales Experience Preferred)** **Responsibilities**: As a Customer Support...

  • Customer Relation Executive

    3 weeks ago

    Kochi, Kerala, India HSJB Business Solutions LLP Full time

    Urgent hiring !! CUSTOMER RELATION EXECUTIVE Location: Cochin Experience - Min 2 to 4 years experience in customer support,technical support in the healthcare industr **Salary**: 20K Qualification : Any graduates Gender - Male/Female **Responsibilities**: Provide accurate information about products,services, and order status. Collaborate with other...

  • Customer Relation Executive

    4 weeks ago

    Kochi, Kerala, India Indel Automotives Full time

    Customer Relation executive for Kairali Ford ,Ford Passenger car dealers hip situated at Palarivattom Byepass Pay: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Weekend availability Supplemental pay types: - Performance bonus - Yearly bonus **Experience**: - total work: 1 year (preferred) -...

  • Customer Relation Executive

    2 hours ago

    Kochi, Kerala, India Indel Automotives Full time

    Customer Relation executive for Kairali Ford ,Ford Passenger car dealers hip situated at Palarivattom Byepass Pay: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Weekend availability Supplemental pay types: - Performance bonus - Yearly bonus **Experience**: - total work: 1 year (preferred) -...

  • Customer Relation Executive

    2 weeks ago

    Thrissur, Kerala, India Brilfox Full time

    Urgently looking for a Customer Relation Executive in Anthikad, Thrissur - Fresher / Experienced - Salary: 10 k - 12k - Time: 9am to 5:30pm For more details please contact 7902478990 Pay: ₹10,000.00 - ₹12,000.00 per month Work Location: In person

  • Customer Relation Executive

    4 weeks ago

    Kochi, Kerala, India HSJB Business Solutions LLP Full time

    Urgent Opening !!! Position: Customer Relation Executive. Location: Cochin **Salary**: 15 K Qualification : Any Degree Experience: Freshers or Min 1 years of experience. Pay: Up to ₹15,000.00 per month Schedule: - Day shift Work Location: In person

  • Customer Relation Executive

    2 weeks ago

    Kochi, Kerala, India HSJB Business Solutions LLP Full time

    Urgent Opening in Boutique Industry !!! Position: Customer Relation Executive. Location: Cochin **Salary**: 15 K Qualification : Any Degree **Experience: Freshers or Min 1 years of experience.** Pay: Up to ₹15,000.00 per month Schedule: - Day shift Work Location: In person