Telesales Advisor

6 months ago

Mumbai Maharashtra, India Franchise Alpha Full time

Are you a skilled communicator with a knack for closing deals? We're seeking a Telesales Advisor to join our team and help us achieve our ambitious targets. As a Telesales Advisor, you'll be responsible for driving sales over the phone and nurturing strong customer relationships.

Key Qualities:

- Excellent communication skills
- People skills to handle customer inquiries and concerns
- Comfortable presenting products and services over the phone
- A commitment to helping the company grow by acquiring new customers and expanding our business.

Responsibilities and Duties:

- Contact potential and existing customers to introduce our products or services following provided scripts.
- Address customer inquiries and provide information about our offerings.
- Ask relevant questions to understand customer needs and close sales deals.
- Collaborate with the field sales team by directing qualified prospects to them.
- Maintain an accurate customer database by updating and entering information.
- Process orders efficiently and accurately.
- Resolve customer grievances to uphold the company's reputation.
- Go the extra mile to achieve sales quotas and set the stage for future sales.
- Keep detailed records of calls and sales, noting valuable information.

Qualifications and Skills:

- Proven experience in telesales or other sales/customer service roles.
- A track record of consistently meeting sales quotas, preferably through phone-based interactions.
- Proficiency in using relevant computer programs, including CRM software, and telephone systems.
- Ability to learn about our products and services and effectively communicate them to prospects.
- Excellent communication skills in English and one or more of the following languages: Hindi, Telugu, Kannada, Tamil, Bengali, Marathi, or Gujarati.
- Strong interpersonal skills and the ability to stay composed in the face of rejection.
- Exceptional negotiation skills with the capability to resolve issues and address customer complaints.

Working Schedule:

- Working Days: Monday to Saturday
- Working Hours: 10:00 AM to 7:00 PM

Targets Monthly:

- Achieve 8 sales deals
- Conduct 100 phone meetings
- Make 1500 phone calls
- Secure 31 inperson meetings

**Salary**: ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Paid sick time
- Work from home

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

Application Question(s):

- Do you have own laptop/computer system & Wifi?

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)
- Bengali (preferred)
- Tamil (preferred)
- Telugu (preferred)
- Kannada (preferred)
- Marathi (preferred)

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