Sales Counselor

6 months ago


Lucknow, India Manya - The Princeton Review, Lucknow Full time

**Job Summary**
- Provide Pre-sales counseling and advise the students regarding Admission Services and Test Prep Products of the company
- Review and propose information on various courses and colleges
- Ensure higher conversion by being single point of interface with all customers
- Ensure benefits and advantages of enrollment are shared with students
- Job Location: Gomti Nagar/ Hazratganj, Lucknow

**Responsibilities and Duties**
- Support enrollment process
- Ensure conversion of from telephonic leads and referrals
- Address questions on Visa, travel arrangement, legal requirements, documents etc.
- Coordinate with respective team for the product services
- Ensure good customer service & grievances management in consultation with Centre Manager
- Gather & Collate accurate client information on an enquiry form and timely updating on portal
- Maintain confidentiality of data
- Efficient & appropriate communication to students related batch details & timelines
- Proactively up selling and cross selling relevant products

**Required Experience, Skills and Qualifications**
- Fluent English Speaker
- Strong Communication Skills
- Sales Closing Skills
- Cross Selling
- Counseling
- Grievance Handling
- Institutional Sales
- Retail Sales
- Educational Sales

**Benefits**
- Regular Trainings given by experts in the industry
- Mentoring Sessions by senior counselors
- Starting Salary: ₹8,000.00 to ₹12,000.00 /month

**Salary**: ₹12,000.00 - ₹16,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Day range:

- Monday to Friday

Shift:

- Day shift

Supplemental pay types:

- Performance bonus

**Experience**:

- Sales: 1 year (preferred)


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