Its Av Support Eng I

3 weeks ago


Bengaluru, India ADCI - Karnataka Full time

2+ years of troubleshooting in a multi-user high availability environment experience
- 1+ years of IT client, server, and network service delivery experience
- Bachelor’s degree in Computer science or IT related field or equivalent industry experience
- 5+ years of experience in the AV sector, with a proven record of effectively installing, commissioning, designing, configuring and/or troubleshooting corporate AV systems
- Extensive experience working with AV technologies such as Extron, Crestron, BiAmp, Cisco, Shure and Poly; control systems, DTP systems, matrix switchers, extenders and audio DSPs
- Excellent problem-solving and diagnosis skills, with a strong understanding of signal flow and the ability to match resources to technical issues appropriately
- A basic understanding of IP networking and fault finding on networked AV devices. Additional knowledge or experience, particularly with video and audio over IP protocols (e.g. Dante/AES67), would be advantageous
- Ability to establish and build healthy working relationships and partnerships with peers, stakeholders, customers, vendors and suppliers
- Excellent communication skills, both oral and written
- Strong planning, prioritization and organizational skills - specific project or program management experience/training would be advantageous
- CTS, CTS-I or CTS-D, or Cedia equivalent
- Crestron DMC-T or DMC-E Certification
- SynAudCon Training
- CTI-P101 Foundations of Crestron Programming Certification
- CompTia Network+ and Cisco Certified Network Associate (CCNA)
- Additional Certifications or formal training by AV manufacturers (e.g. Crestron, Extron, Biamp, QSC, Cisco, Dante, etc.)



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