Hotel Guest Services Agent

Summary To provide courteous, professional, efficient and flexible service consistent with the hotel’s policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary. To ensure that the guests are offered...

**Front Office Associates Responsibilities**: - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign...

Have to welcome the guests when arrives at hotel and need to give a memorbale fond farewell to the guest during check-out - Evaluate arrival lists to welcome and greet guests - Supervise any VIP guest arrival and departure - Address to VIP or VVIP and answer their queries - Acknowledge rapidly, well-organized, and efficiently to guest concerns helping them...

To provide clean, hygienic, comfortable and hazard free areas in the hotel, in order to, thereby achieving maximum guest satisfaction & organizational profitability, in an achieve impeccable housekeeping standards in all areas of the hotel, as per organizational standards atmosphere of high individual morale. - Responsible for usage of all departmental...

**Job Number** 23207881 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

We are looking for a Male Housekeeper to lead our team of room attendants, supervisor and ensure we provide excellent guest service at our hotel. Will report to The General Manager. His responsibilities include organizing employee shifts, training and motivating team members and checking private and public areas for tidiness. To be successful in this role,...

**Job Number** 24037128 **Job Category** Housekeeping & Laundry **Location** JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a clean room and a freshly made bed....

**JOB DESCRIPTION**: RESERVATION Associate **REPORTS TO**: Front Office Manager ***: Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system. Creates and maintains reservation records-usually by date of arrival and...

WE ARE HIRING Job designation: - Restaurant steward : hotel Job location: - Kolkata **Salary**: - 15,000-20,000 per month **Experience**: - Total experience: 2 years of experience as restaurant steward or similar role is preferred - Minimum experience: - 1 years of experiences as Steward Education: - High school diploma or...

WE ARE HIRING Job designation: - Restaurant steward : hotel Job location: - Kolkata **Salary**: - 15,000-20,000 per month **Experience**: - Total experience: 2 years of experience as restaurant steward or similar role is preferred - Minimum experience: - 1 years of experiences as Steward Education: - High school diploma or...

We are looking for a Male Housekeeper to lead our team of room attendants, supervisor and ensure we provide excellent guest service at our hotel. Will report to The General Manager. His responsibilities include organizing employee shifts, training and motivating team members and checking private and public areas for tidiness. To be successful in this role,...

**Job Number** 23201357 **Job Category** Housekeeping & Laundry **Location** JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill cart with...

**Job Number** 24054387 **Job Category** Housekeeping & Laundry **Location** JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill cart with...

**Job Number** 24055922 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

**Job Number** 23209130 **Job Category** Food and Beverage & Culinary **Location** JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Serve food courses and alcoholic beverages to guests. Set tables...

Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. - Ensure to attend to guest complaints, requests or inquiries regarding the food and services. - Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Kolkata Hotel & Residences to ensure maximum...

**Responsibilities**: - Welcome and check in/check out guests. - Manage online bookings and reservations. - Answer phone calls and guest inquiries. - Provide information about hotel services. - Handle guest requests and issues. - Keep the reception area clean. - Perform administrative tasks and process payments. **Requirements**: - Graduate or...

Company Description We are more than 230,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new ground...

A Front Desk Agent is a vital part of the Hospitality industry. They greet hotel guests with a warm welcome and are responsible for checking them in and out of their rooms. A Front Desk Agent's job description includes answering questions about hotel amenities and services, making reservations or changes to existing reservations, and handling any issues that...

We are hiring Designation - **Restaurant Captain - Hotel** Location - Kolkata Salary-18000 to 25000 per month Education - Diploma/ graduate in hotel management Experience - Total experience - 5 years of experience in hospitality industry - Minimum experience - 2 years Previous experience in restaurant service or supervisory role required, preferably in...