Waiter/waitress
3 months ago
Greet guests with warm welcome and smile. Escort them to their tables. Answer inquiries about food and beverage items on the menu.
- Assist guests by explaining how various menu items are prepared, describing ingredients and cooking methods, where applicable.
- Be aware of allergy information on menu items and inform guests where needed or inquired.
- Inform guests of daily specials or special items/promotions not listed on menu.
- Deliver and serve food at tables. Use established food handling and serving techniques as per TSV standard.
- Maintain the table setting by clearing courses as completed, cleaning and maintaining server stations, replacing utensils, refreshing water glasses, dealing with spills, moving dishes and glasses from tables or counters, take them to kitchen for cleaning.
- Ensure that high standard of personal hygiene and grooming are strictly observed and followed.
- Ensure the guests of the outlet experience an enjoyable and memorable by following the outlet sequence of service.
- Handle guests' inquiries in a courteous and efficient manner and report guest complaints or problems to the MANAGERS if no immediate solution can be found.
- Ensure adherence to departmental policies, processes, standard operating procedures, and instructions enabling delivery of luxurious service to guests and in line with TSV standard of excellence.
**Benefits**:
- Food provided
Schedule:
- Day shift
- Morning shift
- Rotational shift
Supplemental Pay:
- Commission pay
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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