Vip Service Coordinator

1 month ago


Panaji, India Majestic Group of Hotels & Casino Full time

As a VIP Coordinator, You are responsible for the following:

- Manage and enhance the experiences of VIP customers.
- Coordinate and execute VIP events and special requests.
- Anticipate the needs of VIP clients and deliver personalized services.
- Resolve any issues or concerns raised by VIP customers.
- Work closely with various departments to ensure seamless service delivery.
- Develop and maintain strong relationships with VIP clients.
- Monitor and analyze VIP customer feedback to identify areas for improvement.
- Create and implement strategies to increase VIP customer satisfaction and loyalty.
- Train and mentor staff on VIP service standards and best practices.
- Prepare and present reports on VIP service performance and initiatives.
- Ensure compliance with company policies and procedures.
- Manage VIP customer databases and maintain accurate records.
- Handle confidential information with discretion and professionalism.
- Stay updated on industry trends and best practices in VIP services.
- Collaborate with marketing and sales teams to identify and target potential VIP customers.

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- total work: 2 years (preferred)

Work Location: In person

**Speak with the employer**
+91 9158885031



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