Front Office Executive

1 day ago


Panaji, India Kish Hospitality Consultant Full time

Guest Relation Officer/Associate/Executive - 4 Nos (Females Only) Salary Package - 20,000 to 35,000 + Incentives. (Accommodation + meals + Transport provided)

Job Summary:
The GRE Executive is a crucial member of our Guest Relation Services team, responsible for delivering exceptional customer service to our VIP casino guests. This role involves providing personalized attention, anticipating guest needs, and ensuring a memorable and enjoyable experience for our valued clients.

**Key Responsibilities**:

- Greet and welcome VIP guests upon arrival
- Act as a primary point of contact for guests, addressing their needs and requests promptly and efficiently.
- Coordinate with various departments to fulfil guest requests, such as reservations, dining, entertainment, and transportation.
- Maintain a comprehensive knowledge of casino services, promotions, and special events to effectively communicate and upsell to guests.
- Handle and resolve guest inquiries, concerns, or issues professionally and in a timely manner.
- Maintain confidentiality and discretion when dealing with guest information and requests.
- Collaborate with the GRE Services Supervisor and other team members to ensure a seamless and personalized guest experience.
- Perform other duties as assigned by the Manager.

**Requirements**:

- Previous experience in customer service, preferably in a casino or luxury hospitality setting.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Knowledge of casino games and industry is a plus.
- Good command over Hindi and English essential. South Indian language will be an added advantage
- Height not less than 5”5.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 3 years (required)
- Casino: 2 years (required)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person


  • Front Office Executive

    4 months ago


    Panaji, India 91HR Full time

    **Responsibilities** - Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) - Greet and welcome guests - Answer questions and address complaints - Answer all incoming calls and redirect them or keep messages - Receive letters, packages etc. and distribute them - Prepare outgoing mail by drafting correspondence, securing...

  • Front Office Assistant

    4 months ago


    Panaji, India Recruitia LLP Full time

    Exp: 0-2 years as a Front Office Executive/Receptionist - Male and Female both can apply - 12th/Graduate - Must have good communication skills Pay: ₹11,515.25 - ₹19,270.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus **Education**: - Higher Secondary(12th Pass)...

  • Front Office Associate

    3 months ago


    Panaji, India 91HR Full time

    Front office / Guest relations executive **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Rotational shift Supplemental pay types: - Performance bonus **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Microsoft Office: 1 year (preferred) - total work: 1 year...

  • Front Desk Executive

    5 months ago


    Panaji, India Hilton Full time

    A Guest Service Executive supervises the Front Office Team (Guest Service Agents, Operators and Bell Attendants) to ensure that our Guests receive an exceptional experience from check-in through check-out. **What will I be doing?** As a Guest Service Executive, you are part of the Front Office Team which is the main connection between Guests, the Hotel and...

  • Front Office Associate

    4 months ago


    Panaji, India TGI hotels and Hospitality Full time

    FRONT OFFICE ASSOCIATE DIPLOMA IN IHM OR MINIMUM 1 YEAR OF EXPERIENCE Pay: Up to ₹13,000.00 per month **Benefits**: - Food provided - Health insurance - Provident Fund Schedule: - Rotational shift Supplemental pay types: - Yearly bonus **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Microsoft Office: 1 year...


  • Panaji, India Indian Hotels Full time

    **Responsibilities**: - Develops specific goals and plans to prioritize, organize, and accomplish your work. - Assists the HOD in implementing the annual plan using the TBEM/TPAM framework, linking the department's objectives and overall strategy. - Ensures daily performance and manages revenue through revenue and yield management techniques. - Focuses on...


  • Panaji, India IHCL Full time

    Job Responsibilities - Develops specific goals and plans to prioritize, organize, and accomplish your work. - Assists the HOD in implementing the annual plan using the TBEM/TPAM framework, linking the department’s objectives and overall strategy. - Ensures daily performance and manages revenue through revenue and yield management techniques. - Focuses on...

  • Front Office Assistant

    3 months ago


    Panaji, India Hotel Park Prime Goa Full time

    Front desk officers are responsible for taking care of guests and customers. Their work mainly involves interacting with customers and business partners, either in person or through phone calls. HOTEL EXPERIENCE IS MENDATORY. **Salary**: ₹12,000.00 - ₹14,000.00 per month **Benefits**: - Food provided - Health insurance - Provident Fund Schedule: -...

  • Front Desk Executive

    3 months ago


    Panaji, India Shalom Backpackers Hostel Pvt Ltd Full time

    Responsible to carry out all the front desk operations. Such as check - ins, check - outs, confirmation calls, query calls, maintaining transaction records (Excel sheet) Co-ordination with house-keeping team, Material (Stationary inventory) Management for reception, guest interactions for feedback and suggestions to roam around the city. Owning guest...

  • Front Desk Executive

    4 months ago


    Panaji, India Shalom Backpackers Hostel Pvt Ltd Full time

    Responsible to carry out all the front desk operations. Such as check - ins, check - outs, confirmation calls, query calls, maintaining transaction records (Excel sheet) Co-ordination with house-keeping team, Material (Stationary inventory) Management for reception, guest interactions for feedback and suggestions to roam around the city. Owning guest...

  • Front Office Executive

    5 months ago


    Panaji, India Samyojak Consultancy Services Full time

    **Job Overview**: **Responsibilities**: **Customer Service**: - Greet and assist visitors and guests in a friendly and professional manner. - Respond to inquiries and provide accurate information about the company's products, services, And facilities. - Handle customer complaints or concerns promptly and escalate issues when...


  • Panaji, India Kaizen Full time

    One of our leading fitness Centre in Goa is looking for a Front Office Associate. The front office associates **deal with customer queries, their needs, complaints etc**. **Salary**: ₹12,000.00 - ₹20,000.00 per month Schedule: - Morning shift **Experience**: - total work: 1 year (preferred) Work Location: In person


  • Panaji, India Hotel Fidalgo, Goa Full time

    **Key Responsibilities**: - Greet and assist guests with check-in and check-out. - Handle reservations, payments, and room assignments. - Respond to guest inquiries and address concerns promptly. - Maintain a clean and organized front desk area. - Support administrative tasks as needed. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹17,000.00...


  • Panaji, India 91HR Full time

    **Customer Service**: Ensuring that all clients receive exceptional service from the moment they enter the salon until they leave. This includes greeting customers, answering inquiries, and handling complaints or concerns in a professional and courteous manner. - **Appointment Scheduling**: Overseeing the scheduling of client appointments to optimize the...


  • Panaji, India Accor Full time

    Job Description Ensure quality and appropriateness of customer service provided. To maintain Front Office log book and shift reports. Respond to inquiries and resolve problems in an effective manner. Ensure all guests receive a swift, smooth, professional and friendly check in and check out Ensure quality in all aspects of the job. Maintain record of...

  • Front Office Associate

    3 months ago


    Panaji, India SMVV Edutech Adviosry Pvt Ltd Full time

    Screen Incoming calls and direct it to appropriate departments and take accurate and complete messages. - Order and Manage the Office Stationery supplies - Manage the routine Office Administrative duties. - Perform other duties as instructed which contribute to the effective office management of the company. - Coordinate and manage the day to day...

  • Back Office Executive

    3 months ago


    Panaji, India PUDHARI PUBLICATION PVT. LTD Full time

    LOOKING FOR BACK OFFICE EXECUTIVE FOR OUR OFFICE WITH 2-3 YEARS EXPERIENCE IN BACK OFFICE. THE CANDIDATE SHOULD BE GRADUATE FROM ANY STREAM. Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: - Day shift **Education**: - Bachelor's (preferred) **Experience**: - total work: 1 year (preferred) Work Location: In person

  • Receptionist

    4 months ago


    Panaji, India ORNAY GROUP Full time

    Front office executives are **responsible for managing the front desk and reception area of an office**. Serving as the initial point of contact for clients and visitors, they are responsible for creating a great first impression of the company. Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: - Day shift - Morning shift **Experience**: - Microsoft...

  • Front Office Assistant

    4 months ago


    Panaji, India Casino Carnival Full time

    We are looking for a well - groomed, friendly casino receptionist to be responsible for welcoming guests, managing online and telephonic booking. **DUTIES AND RESPONSIBILITIES** - Checking guests in and out. - Receiving and managing reservations made online and telephonically. - Organizing transport services for guests at their request. - Providing guests...

  • Front Office Assistant

    4 months ago


    Panaji, India Casino Carnival Full time

    We are looking for a well - groomed, friendly casino receptionist to be responsible for welcoming guests, managing online and telephonic booking. **DUTIES AND RESPONSIBILITIES** - Checking guests in and out. - Receiving and managing reservations made online and telephonically. - Organizing transport services for guests at their request. - Providing guests...