Reservations Executive

5 months ago

Bengaluru Karnataka, India Marriott International, Inc Full time

**Job Number** 24035626

**Job Category** Reservations

**Location** Bengaluru Marriott Hotel Whitefield, 8th Road, Plot No 75, Bengaluru, Karnataka, India VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.

Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,** begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Reservation Executive

    5 months ago

    Bengaluru, Karnataka, India Hilton Full time

    Reservation Executive With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

  • Reservation Executive

    5 months ago

    Bengaluru, Karnataka, India Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Reservation Executive

    3 weeks ago

    Indiranagar, Bengaluru, Karnataka, India Big Pitcher Full time

    **Reservation Management**: - Accurately input table reservation details into the booking system. - Manage and update table reservation records, ensuring accuracy and completeness. **Guest Interaction**: - Provide friendly and professional assistance to guests regarding reservation inquiries, special requests, and accommodations. - Address and resolve any...

  • Reservation Executive

    2 months ago

    Indiranagar, Bengaluru, Karnataka, India Big Pitcher Full time

    **Reservation Management**: - Accurately input table reservation details into the booking system. - Manage and update table reservation records, ensuring accuracy and completeness. **Guest Interaction**: - Provide friendly and professional assistance to guests regarding reservation inquiries, special requests, and accommodations. - Address and resolve any...

  • Reservation Executive

    3 months ago

    Bengaluru, Karnataka, India ITC Fortune Park JP Celestial Full time

    Job Title: Reservation Executive Department: Front Office/Reservations Reports to: Assistant Manager/Manager - Reservations Job Summary: Key Responsibilities: - Ensure accurate and up-to-date records of room availability, rates, and guest information - Process room assignments and prepare registration cards - Coordinate with other departments (Front...

  • Reservation Executive

    1 month ago

    Bengaluru, Karnataka, India Niraamaya Wellness Retreats Pvt Ltd - Corporate office, MG Road, Bengaluru Full time

    Job Description: - Handling and managing reservations process through various communication platforms - Monitor room sales an improve sales technique - Handle inquiries and obtain correct information regarding details of reservation - Confirm and process reservation requests. - Ensure all information pertaining to reservations are properly taken and entered...

  • Trainee Executive

    3 weeks ago

    Bengaluru, Karnataka, India Tiniva Full time

    **As our Trainee Executive - Reservations you will**: Ensure exceptional customer service and efficient handling of reservation inquiries. Efficiently coordinate the day-to-day operations of the reservations department, including managing room availability, rates, and special requests. Attend training sessions to enhance your skills and ensure a high...

  • Reservation Executive

    6 months ago

    Bengaluru, Karnataka, India Marriott International, Inc Full time

    **Job Number** 24027596 **Job Category** Reservations **Location** Renaissance Bengaluru Race Course Hotel, No 17 and 17/1 Madhava Nagar Extension Race Course Lane, Bengaluru, Karnataka, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes,...

  • Reservations Executive

    5 months ago

    Bengaluru, Karnataka, India AccorHotel Full time

    **Company Description** Grand Mercure Bangalore offers 126 suite style rooms with in-built kitchenettes. Our rooms offer the privacy you want but with the luxury and indulgence of a hotel. These suites are modern, tasteful and relaxing, suiting purposes of both leisure as well as business. Bright and spacious, they also include flat screen televisions, DVD...

  • Reservations Executive

    6 months ago

    Bengaluru, Karnataka, India Marriott International, Inc Full time

    **Job Number** 24041900 **Job Category** Reservations **Location** Sheraton Grand Bangalore Hotel at Brigade Gateway, 26/1 Dr. Rajkumar Road, Bengaluru, Karnataka, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market...

  • Reservation Executive

    2 months ago

    Bengaluru, Karnataka, India Akbar Online Booking Company Full time

    Strong communication and customer service skills. - Attention to detail, organizational abilities, and time management. - Familiarity with reservation systems - Sales and problem-solving skills. - Entry-level: no experience required (preferred: 1-3 years in customer service or reservations) Pay: ₹14,000.00 - ₹18,000.00 per month **Benefits**: -...

  • Reservation Executive-conrad Bengaluru

    1 week ago

    Bengaluru, Karnataka, India Hilton Full time

    Reservation Executive-Conrad Bengaluru With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand,...

  • Reservation Executive

    2 months ago

    Bengaluru, Karnataka, India Marriott International, Inc Full time

    **Job Number** 24174922 **Job Category** Reservations **Location** Courtyard Bengaluru Outer Ring Road, Outer Ring Road, Bengaluru, Karnataka, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company...

  • Reservations Executive

    3 months ago

    Bengaluru, Karnataka, India Marriott International, Inc Full time

    **Job Number** 24146226 **Job Category** Reservations **Location** Courtyard Bengaluru Hebbal, No 2/55 Outer Ring Road, Nagavara, Bengaluru, Karnataka, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate...

  • Reservations Executive

    6 months ago

    Bengaluru, Karnataka, India Marriott International, Inc Full time

    **Job Number** 24082290 **Job Category** Reservations **Location** Sheraton Grand Bengaluru Whitefield Hotel and Convt, Prestige Shantiniketan, Bengaluru, Karnataka, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market...

  • Reservation Executive

    1 month ago

    Bengaluru, Karnataka, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24174922 **Job Category**Reservations **Location**Courtyard Bengaluru Outer Ring Road, Outer Ring Road, Bengaluru, Karnataka, India, 560103 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company...

  • Female Reservations Executive

    6 months ago

    Bengaluru, Karnataka, India Spree Hotels Full time

    She primarily supervises the reservation functionsfor the hotelensuring all reservations are processed in a pleasant, professional and efficient manner. Manages and coordinates activities of reservation team members providing reservations and customer services skills. - Achieving customer satisfaction and room revenue goals while taking gueststhrough the...

  • Reservation Associate

    6 months ago

    Bengaluru, Karnataka, India The Paul Bangalore (Unit Paul Resorts & Hotels Pvt. Ltd.) Full time

    Processes reservations by mail, telephone or central reservation systems referral. - Processes reservations from the sales office, other hotel departments, and travel agents. - Knows the type of rooms available as well as their location and layout. - Knows the selling status, rates, and benefits of all packages plans. - Knows the credit policy of the hotel...

  • Reservations Executive

    5 months ago

    Bengaluru, Karnataka, India Marriott International, Inc Full time

    **Job Number** 24056485 **Job Category** Reservations **Location** JW Marriott Hotel Bengaluru, 24/1 Vittal Mallya Road, Bengaluru, Karnataka, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate...

  • Reservation Executive

    5 months ago

    Indiranagar, Bengaluru, Karnataka, India BlueEarth Hospitality Pvt Ltd Full time

    We are looking for a reservation executive who can **handle requests from guests, companies, and travel agents via phone or other platforms**. Maintain online platform booking and to make timely reports **Salary**: ₹17,000.00 - ₹25,000.00 per month **Benefits**: - Food provided Schedule: - Day shift **Experience**: - total work: 1 year...