Customer Service Representative

5 months ago


Gurgaon District Haryana, India Ethics Group of Companies Full time

We are hiring for the role of **Customer Care Executive - D2C Brands **on urgent basis for Gurgaon location.

Only Immediate joiners apply.

**Salary**: 3.5 LPA - 4.5 LPA

**Experience**: 2 years - 3 years

**Roles & Responsibilities**:

- Provide accurate information about our products, including features, pricing, and availability.
- Assist customers in placing orders, processing payments, and tracking shipments.
- Address customer concerns and resolve complaints in a professional and timely manner.
- Maintain a high level of product knowledge to effectively answer customer queries and provide recommendations.
- Collaborate with other departments, such as sales and logistics, to ensure seamless order processing and delivery.
- Keep detailed records of customer interactions and transactions.
- Monitor customer feedback and identify areas for improvement in products or services.
- Uphold company policies and procedures while delivering exceptional customer service.
- Strive to meet or exceed customer satisfaction targets and KPIs.

**Job Types**: Full-time, Permanent

Pay: ₹9,847.55 - ₹32,921.06 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person



  • Gurgaon H.O, Gurugram, Haryana, India The Haelli Full time

    **Role & responsibilities**: This is a full-time on-site role for a Customer Service Representative at The Haelli in Gurgaon. The Customer Service Representative will be responsible for providing excellent customer support, ensuring customer satisfaction, enhancing overall customer experience on a day-to-day basis through calls, wats app texts, and resolving...


  • Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...


  • Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...


  • Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...


  • Gurugram, Haryana, India The career artist Full time

    Job Title: Customer Service Representative Nature of Role: Voice and Non-voice **Requirements**: - Excellent English voice communication skills are a must. - Graduates required. - 6 months to 1 year of experience preferred, but freshers can also apply. - Language Proficiency: Excellent spoken English communication skills. Key Responsibilities: - Provide...


  • Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...


  • Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...


  • Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 25k-30k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...


  • Gurgaon, India Cubnet Service Full time

    Responsibilites: - Provide knowledgeable answers to questions about product, pricing and availability - work with internal departments to meet customer's needs **Qualifications**: - Any Graduate can apply - Freshers to 2 years Experience in Customer Support. - Excellent phone etiquette and excellent verbal, written and interpersonal skills - Ability to...


  • Gurgaon, India NetRTech Solutions LLP Full time

    Company Description Net RTech Solutions LLP is a technology consulting and project execution company. Our expertise lies in placements, product development, sales, and training. We strive to deliver innovative solutions and exceptional customer service to our clients. Role Description This is a full-time on-site role for a Customer Service...


  • Gurgaon District, Haryana, India Kareer Hubb Full time

    Hiring for **Customer service associate** Salary upto 40k per month Rotational shifts Location : Gurgaon Both side cabs 5 Days working Pay: ₹15,000.00 - ₹40,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Rotational shift Supplemental Pay: - Joining bonus - Performance bonus **Education**: - Higher...


  • gurgaon, India NetRTech Solutions LLP Full time

    Company DescriptionNetRTech Solutions LLP is a technology consulting and project execution company. Our expertise lies in placements, product development, sales, and training. We strive to deliver innovative solutions and exceptional customer service to our clients.Role DescriptionThis is a full-time on-site role for a Customer Service Representative. The...


  • Gurgaon, India NetRTech Solutions LLP Full time

    Company DescriptionNet RTech Solutions LLP is a technology consulting and project execution company. Our expertise lies in placements, product development, sales, and training. We strive to deliver innovative solutions and exceptional customer service to our clients.Role DescriptionThis is a full-time on-site role for a Customer Service Representative. The...


  • Faridabad, Haryana, India Vami Tech Solutions Private Limited Full time

    We are hiring a customer service representative to manage customer queries and complaints. **Responsibilities** - Responding promptly to customer inquiries - Communicating with customers through various channels - Acknowledging and resolving customer complaints - Keeping records of customer interactions, transactions - comments, and complaints -...


  • Gurugram, Haryana, India Orange shark Full time

    Brief Description: - The position of call centre agent (inbound & outbound) consists of being the first line of contact for users with Road Side Assistance/Medical Assistance/Health Assistance. We are searching for a polite, professional call centre representative to work closely with other team members to provide outstanding service by answering questions,...


  • Gurugram, Haryana, India Vami Tech Solutions Private Limited Full time

    We are hiring a customer service representative to manage customer queries and complaints. **Responsibilities** - Responding promptly to customer inquiries - Communicating with customers through various channels - Acknowledging and resolving customer complaints - Keeping records of customer interactions, transactions - comments, and complaints -...


  • Gurgaon, Haryana, India Muds Management Private Limited Full time

    Job Title: Customer Service RepresentativeJob Description:We are seeking a highly skilled and experienced Customer Service Representative to join our team at Muds Management Private Limited. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any...


  • Gurgaon, Haryana, India Pranam Recruiters Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a skilled and enthusiastic Customer Service Representative to join our team at Pranam Recruiters. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, addressing their queries, and resolving their issues in a timely and...


  • Gurgaon, Haryana, India RightO Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and professional CUSTOMER SERVICE REPRESENTATIVE to join our team at RightO. As a Customer Service Representative, you will be responsible for providing exceptional customer support and ensuring customer satisfaction.Key Responsibilities:Handle incoming customer inquiries via Live...


  • Gurgaon, Haryana, India MattsenKumar Full time

    Job Title: Customer Service RepresentativeJob Summary:At MattsenKumar, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving their issues in a timely and professional...